Community Engagement Officer

Job description

Job responsibilities

ABL Health, Oldham CCG and Oldham Council are partnered to deliver the Health Improvement and Weight Management Service titled Your Health Oldham. This transformative service will play a central role in system change, bringing previously separate lifestyle behaviour change functions together into one service. It seeks to work collaboratively with communities to support the transformation of services for the local population. The service will provide integrated behaviour support for smoking cessation, weight management, alcohol reduction, physical activity, cooking and Health MOTs, all embedded in sustainable behaviour change and positive wellbeing.

Role Purpose

You will be the Community Engagement Officer, covering Oldham for Your Health Oldhams Health Improvement and Weight Management Service.

You will be expected to lead on community engagement and drive awareness of the service through our promotions, social media and engagement activities. You will be expected to increase referrals into the service by promoting community engagement and building long-lasting relationships with local partners and other varied stakeholders. This will involve being responsible for developing and maintaining strong, positive and long-lasting relationships with a wide range of stakeholder groups at district level, including but not limited to leisure services, the voluntary, community, faith and social enterprises sector, and community services as well as GP practices and childrens services.

You will be a motivated, passionate, organised and proactive communicator, with experience of working in a community setting. ABL take a strengths-focused, asset-based approach to community delivery, looking to innovate and partner, not replicate existing delivery. The role will require dynamic working which embraces the vision and values we wish to establish for the IWS supporting people to achieve healthy lifestyles.

No two days will be the same in this varied and flexible role. If you are as comfortable spending a day with the team as you are working independently and confidently with new people and are highly organised this could be the job for you.

This is a demanding job, but you will not be on your own. ABLs highly experienced and friendly multi-disciplinary team of Health and Social Care professionals, Business Intelligence, Service Development, Governance, Finance and Business Development are there to support. Additionally, existing experienced delivery teams will be available to support you to drive the Service forward.

Main Duties and responsibilities

This post will work under the line management of Your Health Oldhams Stakeholder & Partnerships Lead and work closely with the Project Leads for the Stop Smoking and Weight Management services to ensure engagement is aligned to overall service needs. The role will be varied, challenging, and rewarding as you support and develop the service through implementation, delivery, ongoing innovation and service development.

Implementing the ABL Community Engagement Strategy to promote the Your Health Oldham.

Working with ABLs communication team to help raise the service profile, create and implement the Communications Plan.

Engaging local services and partners to ensure local awareness and explore partnership opportunities and co-production activities.

Working closely with Project Leads and operational colleagues to manage the referral rates and develop partnerships with all potential referrers in the borough.

Organising/setting up training opportunities to train the voluntary and community sector, faith groups, and the Oldham workforce in MECC, RIOW and B.I and other relevant training.

Monitoring and interpreting data to manage referral targets.

Build and maintain relationships with Primary and Secondary care colleagues.

Support with recruitment and management of volunteers and peer mentors for the service.

Attending local meetings on a regular basis where required to represent ABL, promote Your Health Oldham and maintain local partnerships

Working collaboratively with all members of the Your Health Oldham team and undertaking work in other areas when necessary, including delivery for weight management.

Delivering community Health MOTs.

Supporting the monitoring and evaluation of the service and using formal and informal feedback to constructively shape and develop the service.

Update the partnership database with all contacts including required follow up contact and strategic developments required.

Attending all relevant team meetings including district team meetings and community engagement meetings, providing engagement updates and contributing to quarterly reports as directed.

Reporting against relevant targets, providing regular updates as requested on progress of project.

Supporting with communications strategies e.g. public open events, training and awareness raising sessions, communications materials, social media, etc to promote the service and capture referrals -occasional weekend and evening work may be required to support with events etc-

Innovative and open minded to new ideas and piloting of different sessions, partnerships or engagement opportunities.

Supporting all co-production activities with local residents and stakeholders to support ongoing development of the service.

Leading and attending local events across the Borough.

Working with the Stakeholder and Partnerships Lead and Head of Service to oversee commitments from the community fund.

Skills & Competencies required

Be experienced in community engagement and partnership working in a community health environment

Experience of building and maintaining partnerships from scratch

Positive and proactive with the ability to motivate, engage and support partnership delivery

Adept in communication, A confident and approachable communicator who adapts the message to

fit the needs of the audience and ability to see the bigger picture in problem solving for community

cohesion.

Build strong relationships, Foster trust and co-operation among colleagues, stakeholders, community leaders, commissioners and sub-contractors

Quality driven; you naturally seek high standards and actively seek to improve them.

Value and remain open to new ideas and perspectives.

Person Specification

Experience

Essential

• At least 3 years experience in community setting.
• Experience of working in a health care environment.
• Demonstrable experience of partnership working.
• Demonstrable experience of speaking to large groups.

Desirable

• Experience in a leadership role.
• Previous experience of delivering training programmes.
• Experience of delivering focus groups.
• Experience of public speaking.
• Experience of partnership working/collaborating with various different organisations.

Qualifications

Essential

• Degree and/or equivalent experience community healthcare, community development, or Business development.

Desirable

• CIMSPA (previously REPS) qualified Level 2 Gym instructor/Group exercise award or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

Room 417, 2nd Floor Chambers Business Centre Chapel Road

Oldham

OL8 4QQ

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)