Engagement Worker

ABL Health Ltd

The closing date is 15 December 2024

Job summary

ABL Health have been commissioned by Dudley metropolitan borough council to deliver a high-quality Stop Smoking Service across the Dudley borough.

Main duties of the job

You will work flexibly across the borough of Dudley, working and engaging with communities (including traveller communities, refugees and asylum seekers) and community partners. To increase referrals into the service by partnership engagement and working within the heart of the communities to engage with difficult-to-reach groups. Support people to identify barriers to accessing services (language, mental or physical health, digital exclusion etc) and work with the wider team to break down barriers and improve service development and delivery easing the transition from potential client to active client.

You will be expected to engage at neighbourhood, community and place level to increase referrals into the service and build long- lasting relationships with local partners. This will involve being responsible for developing and maintaining strong, positive relationships with a wide range of communities and organisations and support the development of the services communication strategy.

You will be a motivated, passionate, organised and proactive communicator, with experience of working in a community setting. ABL take a strengths focused asset-based approach to community delivery, looking to innovate and partner, not replicate existing delivery. The role will require dynamic working which embraces the vision and values we wish to establish for the service supporting people to achieve healthy lives.

About us

ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.

We are a value driven organisation, dedicated to reducing health inequalities and improving peoples lives. We would love to hear from you if you would like the opportunity to work with in a close team of committed professionals and you share our values of designing and delivering health services.

Date posted

25 November 2024

Pay scheme

Other

Salary

£24,000 a year Pro Rata (Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

E0343-24-0045ABL666b

Job locations

Your Health Dudley

2 Castle Hill

Dudley

West Midlands

DY1 4PS


Job description

Job responsibilities

Duties and Responsibilities

This post will work under the line management of the Head of Service for Stop Smoking. The role will be varied, challenging and rewarding as you support and develop the service through implementation, delivery and ongoing innovation and service development.

Key responsibilities will be:

Engaging with local people, services and partners to ensure local awareness and explore partnership opportunities and co-production activities.

Working closely with operational colleagues to support and increase referrals and develop partnerships with all potential referrers in your locality.

Attending local health forums/groups/meetings where required to represent ABL, promote the service and maintain local partnerships

Update the partnership database with all contacts including required follow up contact

Skills and Competencies Required

Oversee and measure the impacts of Dudleys marketing and communications strategy

Embed referral pathways to ensure efficiency and quality referrals into the service

Be experienced in community engagement and partnership working in a community health environment.

Experience of building and maintaining community partnerships

Positive and proactive with the ability to motivate, engage and support partnership delivery

Build strong relationships; Foster trust and co-operation among colleagues, stakeholders, community leaders, commissioners and sub-contractors

Quality driven; you naturally seek high standards and actively seek to improve them.

Value and remain open to new ideas and perspectives.

Job description

Job responsibilities

Duties and Responsibilities

This post will work under the line management of the Head of Service for Stop Smoking. The role will be varied, challenging and rewarding as you support and develop the service through implementation, delivery and ongoing innovation and service development.

Key responsibilities will be:

Engaging with local people, services and partners to ensure local awareness and explore partnership opportunities and co-production activities.

Working closely with operational colleagues to support and increase referrals and develop partnerships with all potential referrers in your locality.

Attending local health forums/groups/meetings where required to represent ABL, promote the service and maintain local partnerships

Update the partnership database with all contacts including required follow up contact

Skills and Competencies Required

Oversee and measure the impacts of Dudleys marketing and communications strategy

Embed referral pathways to ensure efficiency and quality referrals into the service

Be experienced in community engagement and partnership working in a community health environment.

Experience of building and maintaining community partnerships

Positive and proactive with the ability to motivate, engage and support partnership delivery

Build strong relationships; Foster trust and co-operation among colleagues, stakeholders, community leaders, commissioners and sub-contractors

Quality driven; you naturally seek high standards and actively seek to improve them.

Value and remain open to new ideas and perspectives.

Person Specification

Experience

Essential

  • Demonstrable experience of partnership working.
  • Demonstratable experience facilitating network groups.
  • Demonstratable experience of gaining and interpretating feedback from stakeholders.

Desirable

  • Experience of partnership working/collaborating with various organisations.
  • Experience of stakeholder development.

Skills and Knowledge

Essential

  • Excellent verbal communication skills.
  • Demonstrable experience of excellent active listening skills.
  • Ability to prioritise work tasks and develop effective work streams.
  • Awareness of the barriers facing adults and young people in stopping smoking or similar
  • Excellent organisational/time management skills.
  • Positive and Can Do attitude.
  • Non-judgemental, friendly and approachable
  • Excellent IT skills including Microsoft office.
  • Excellent team player and able to work autonomously and use own initiative.
  • Confident and outgoing yet approachable and willing to take direction.

Desirable

  • Good knowledge of working with adult or young people in a health-related project.
  • Knowledge of strength-based approaches to working with people.
  • Knowledge of asset-based community development.
  • Understanding of, or willingness to learn about, whole systems approach within healthcare.

Job Specific Requirements

Essential

  • The ability to travel independently across Dudley.
  • Work flexibly and adapt to suit service need.
Person Specification

Experience

Essential

  • Demonstrable experience of partnership working.
  • Demonstratable experience facilitating network groups.
  • Demonstratable experience of gaining and interpretating feedback from stakeholders.

Desirable

  • Experience of partnership working/collaborating with various organisations.
  • Experience of stakeholder development.

Skills and Knowledge

Essential

  • Excellent verbal communication skills.
  • Demonstrable experience of excellent active listening skills.
  • Ability to prioritise work tasks and develop effective work streams.
  • Awareness of the barriers facing adults and young people in stopping smoking or similar
  • Excellent organisational/time management skills.
  • Positive and Can Do attitude.
  • Non-judgemental, friendly and approachable
  • Excellent IT skills including Microsoft office.
  • Excellent team player and able to work autonomously and use own initiative.
  • Confident and outgoing yet approachable and willing to take direction.

Desirable

  • Good knowledge of working with adult or young people in a health-related project.
  • Knowledge of strength-based approaches to working with people.
  • Knowledge of asset-based community development.
  • Understanding of, or willingness to learn about, whole systems approach within healthcare.

Job Specific Requirements

Essential

  • The ability to travel independently across Dudley.
  • Work flexibly and adapt to suit service need.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

Your Health Dudley

2 Castle Hill

Dudley

West Midlands

DY1 4PS


Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)

Employer details

Employer name

ABL Health Ltd

Address

Your Health Dudley

2 Castle Hill

Dudley

West Midlands

DY1 4PS


Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)

For questions about the job, contact:

Jackie Redding

jredding@ablhealth.co.uk

Date posted

25 November 2024

Pay scheme

Other

Salary

£24,000 a year Pro Rata (Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

E0343-24-0045ABL666b

Job locations

Your Health Dudley

2 Castle Hill

Dudley

West Midlands

DY1 4PS


Supporting documents

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