Job summary
As
the Team Leader for the Intensive Personalised Support (IPS) service, you will
play a key role in supporting the Head of Service and Service Lead to develop,
manage, and deliver a high-quality service for children, young people, and
adults with enhanced needs and behaviours that may be challenging for others.
You will work closely with families, service users, and external stakeholders
to ensure effective and person-centred support.
This
role requires a dedicated, organised individual who excels at supporting teams,
managing complex interventions, and building strong partnerships. If you're
passionate about making a meaningful impact in the lives of vulnerable
individuals, this role offers the opportunity to lead a growing and dynamic
service.
Main duties of the job
Lead, supervise, and provide support to a team of
Behaviour Support Workers.
Plan service delivery schedules and manage team
rotas to ensure adequate coverage.
Assist the IPS management team in the ongoing
development and improvement of the service.
Collaborate with the Service Lead to ensure quality
assurance for staff performance, data management, and record-keeping.
Gather and analyse feedback from service users and
stakeholders to inform service improvements.
Build and maintain strong relationships with
external partners to support service growth and development.
Conduct initial needs assessments and provide
guidance on service referrals.
Assist in service delivery when necessary,
including managing incidents and carrying a small caseload of clients.
Utilise appropriate assessment and intervention
methods to ensure effective support for service users.
Attend and contribute to multi-disciplinary
meetings, such as TAC, safeguarding, EHCP, CIN, and other relevant professional
discussions.
Provide behavioural advice, guidance, and
consultation to families, support staff, and professionals.
Participate in regular professional supervision and
appraisals and engage in continuous professional development through further
training.
Provide on
call support and assistance when required across evenings and weekends.
About us
ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.
We are a values driven organisation, dedicated to reducing health inequalities and improving peoples lives. This is a great opportunity to work with in a close team of committed professionals and you share our values of designing and delivering health services.
Job description
Job responsibilities
Main Duties and responsibilities
Lead, supervise, and provide support to a team of
Behaviour Support Workers.
Plan service delivery schedules and manage team
rotas to ensure adequate coverage.
Represent the service in meetings with
commissioners, social care professionals, and other key stakeholders.
Facilitate team handovers and meetings as needed to
ensure continuity of care and service delivery.
Assist the IPS management team in the ongoing
development and improvement of the service.
Collaborate with the Service Lead to ensure quality
assurance for staff performance, data management, and record-keeping.
Gather and analyse feedback from service users and
stakeholders to inform service improvements.
Build and maintain strong relationships with
external partners to support service growth and development.
Conduct initial needs assessments and provide
guidance on service referrals.
Assist in service delivery when necessary,
including managing incidents and carrying a small caseload of clients.
Implement behavioural interventions and conduct
support sessions as required.
Utilise appropriate assessment and intervention
methods to ensure effective support for service users.
Attend and contribute to multi-disciplinary
meetings, such as TAC, safeguarding, EHCP, CIN, and other relevant professional
discussions.
Provide behavioural advice, guidance, and
consultation to families, support staff, and professionals.
Handle highly complex and sensitive information,
including managing distressing and challenging behaviours.
Participate in regular professional supervision and
appraisals and engage in continuous professional development through further
training.
Provide on
call support and assistance when required across evenings and weekends.
Skills & Competencies required
Leadership and Management skills
Strong organisational skill set
Excellent communication and interpersonal
skills
Problem solving and critical thinking
Emotional intelligence and resilience
Job description
Job responsibilities
Main Duties and responsibilities
Lead, supervise, and provide support to a team of
Behaviour Support Workers.
Plan service delivery schedules and manage team
rotas to ensure adequate coverage.
Represent the service in meetings with
commissioners, social care professionals, and other key stakeholders.
Facilitate team handovers and meetings as needed to
ensure continuity of care and service delivery.
Assist the IPS management team in the ongoing
development and improvement of the service.
Collaborate with the Service Lead to ensure quality
assurance for staff performance, data management, and record-keeping.
Gather and analyse feedback from service users and
stakeholders to inform service improvements.
Build and maintain strong relationships with
external partners to support service growth and development.
Conduct initial needs assessments and provide
guidance on service referrals.
Assist in service delivery when necessary,
including managing incidents and carrying a small caseload of clients.
Implement behavioural interventions and conduct
support sessions as required.
Utilise appropriate assessment and intervention
methods to ensure effective support for service users.
Attend and contribute to multi-disciplinary
meetings, such as TAC, safeguarding, EHCP, CIN, and other relevant professional
discussions.
Provide behavioural advice, guidance, and
consultation to families, support staff, and professionals.
Handle highly complex and sensitive information,
including managing distressing and challenging behaviours.
Participate in regular professional supervision and
appraisals and engage in continuous professional development through further
training.
Provide on
call support and assistance when required across evenings and weekends.
Skills & Competencies required
Leadership and Management skills
Strong organisational skill set
Excellent communication and interpersonal
skills
Problem solving and critical thinking
Emotional intelligence and resilience
Person Specification
Qualifications
Essential
- Educated to NVQ2 in Health and Social Care (or equivalent) as a minimum.
Desirable
- NVQ 3 or above in Health and Social Care (or equivalent).
Experience
Essential
- Experience of working with children and families in crisis.
- Experience of working within a multidisciplinary team
- Working within Health and Social Care for a minimum of 2 years.
- Demonstrate the ability to establish alliances and partnerships that have delivered successful shared outcomes (whether in a work setting or otherwise).
- Evidence of continued professional development.
Desirable
Job Specific Requirements
Essential
- Work flexibly and adapt to suit service need.
- The ability to travel independently across the organisational footprint.
- Available to work on call on a rota system across evenings and weekends.
Skills and Knowledge
Essential
- Ability to communicate effectively both verbally and in writing at all levels, with individuals, groups, organisations and the public.
- Ability to deal calmly and effectively with conflict.
- Ability to work with groups from different backgrounds and cultures.
- Excellent organisational skills with the ability to prioritise tasks effectively and meet deadlines amid a range of competing demands.
- Excellent problem-solving skills and the ability to work flexibly to overcome challenges.
- Ability to collate and analyse data to ensure the effectiveness of service outputs.
- The ability to support the IPS team independently, with the understanding of when to escalate situations.
- IT skill.
Person Specification
Qualifications
Essential
- Educated to NVQ2 in Health and Social Care (or equivalent) as a minimum.
Desirable
- NVQ 3 or above in Health and Social Care (or equivalent).
Experience
Essential
- Experience of working with children and families in crisis.
- Experience of working within a multidisciplinary team
- Working within Health and Social Care for a minimum of 2 years.
- Demonstrate the ability to establish alliances and partnerships that have delivered successful shared outcomes (whether in a work setting or otherwise).
- Evidence of continued professional development.
Desirable
Job Specific Requirements
Essential
- Work flexibly and adapt to suit service need.
- The ability to travel independently across the organisational footprint.
- Available to work on call on a rota system across evenings and weekends.
Skills and Knowledge
Essential
- Ability to communicate effectively both verbally and in writing at all levels, with individuals, groups, organisations and the public.
- Ability to deal calmly and effectively with conflict.
- Ability to work with groups from different backgrounds and cultures.
- Excellent organisational skills with the ability to prioritise tasks effectively and meet deadlines amid a range of competing demands.
- Excellent problem-solving skills and the ability to work flexibly to overcome challenges.
- Ability to collate and analyse data to ensure the effectiveness of service outputs.
- The ability to support the IPS team independently, with the understanding of when to escalate situations.
- IT skill.
