Service Lead -Stroud and Cotsworld

Job responsibilities

Main Duties and Responsibilities

The post holder has responsibility of delivering the following key result areas:

Exercise strong practice leadership in a style and manner consistent with the companys values, sharing best practices, positively influencing colleagues at all levels, and encouraging reflective practice and a culture of continuous improvement.

Drive quality improvement across the division and support the Gloucestershire service contributing towards overall objectives.

Conduct observations across all services and feed improvements needed in each service development plan.

Provide a leadership role in service planning, development, implementation, and coordination of all elements of the service.

To develop and coordinate a team of Advisors to ensure they provide evidence based interventions to Gloucestershire residents.

Line manage a team and be responsible for supervision and day to day management.

Actively involved in the promotion and advertisement of the service.

To support the team with their professional development ensuring audits and observations are scheduled regularly.

To and ensure weekly/monthly updates are provided to the Head of Service.

Effectively work with the data team, Heads of Service, and Project leads to ensure the data for all services demonstrate clear outcomes.

Work with the Professional leads to embed the integrated service strategy across all services.

Work collaboratively with key stakeholders in the community, primary care, and secondary care to ensure a seamless referral pathway and feedback system is adhered to and improved where necessary.

Input to multi -disciplinary meetings as required.

Work in partnership with primary care, secondary care, and community stakeholders to disseminate information and deliver campaigns.

Increase referrals by promoting and communicating with other professionals.

Contribute to the social values of the service.

Work within agreed boundaries and relevant policies and standard operating procedures.

Plan and organise workloads effectively

Ensure robust client records are up to date at all times.

Use reflection and evaluation to improve service delivery.

Delivery of training to appropriate professionals and other stakeholders.

Delivery of Healthy Lifestyle Services

This role will develop over time and therefore it is expected that post holder will have additional responsibilities

The desire to make a difference

We are looking to change the lives and improve the wellbeing of the people in Gloucestershire

Skills and Competencies Required

An experienced senior leader with experience in delivering excellent healthy lifestyle services. across community settings

Skilled in project management accustomed to using tools and processes to identify project goals, set and manage the schedule, anticipate, and identify issues, remove obstacles, delineate responsibility, track task completion, and communicate progress

Experience in evolving and developing services within a complex health system.

• A positive and proactive leader with the ability to motivate, engage and support teams to achieve the highest standards and outcomes .

A strategic thinker, able to foresee and take action to deal with problems and opportunities.

• An adept communicator who adapts the message to fit the needs of the audience including clients, staff, volunteers and partner agencies

Results orientated and naturally seek quantitative goals and actively seek to outperform them.

• Anexperienced health practitioner with a knowledge of smoking cessation, weight management or similar
• Be able to build strong relationships, foster trust and co-operation among colleagues and stakeholders
• Be quality driven; naturally seek high standards and actively seek to improve them.
• Value and remain open tonew ideas and perspectives.

Skills and Knowledge

Essential

• Understanding of service key performance indicators/ service deliverables and ability read and manipulate data
• Skills/knowledge to utilise computer software, including Microsoft Work, Excel and PowerPoint
• Ability to communicate effectively including analysing and presenting data both verbally and in writing at all levels with individuals, groups and the
• public.
• Ability to influence others to increase motivation and performance
• Able to develop and maintain high performing teams
• Ability to prioritise work tasks and develop effective work streams both for oneself and individuals in teams
• Ability to work under high pressure and in a fast-paced environment
• Understanding of clinical and operational governance
• Problem-solving and solution-focused approach
• Understanding concepts of behaviour change and how to implement these
• Understanding and evidence of adhering to information governance policies

Desirable

• Knowledge of quality improvement models and approaches
• Knowledge of innovation tools and techniques
• Knowledge/experience of business development processes including bid writing.
• Knowledge of child protection and safeguarding children and vulnerable adults.
• Experience of developing and delivering training to target audiences.

Qualifications

Essential

• Relevant degree (health/social care/nutrition/public health)

Desirable

• Masters Qualification or equivalent
• Quality improvement certification or equivalent
• Level 2/3 REPS qualification

Job Specific Requirements

Essential

• The ability to travel independently across the county
• Work flexibly and adapt to suit service need

Experience

Essential

• Project and operational management experience
• Demonstrable experience in working with a range of stake holders to improve health outcomes for the population
• Experience in contract and performance management
• Demonstrable experience with service improvement measures
• Experience in using data to inform service development to improve outcomes
• Experience in working with commissioners.

Desirable

• Previous experience of working with overweight/obese adults
• Previous experience of working on physical activity and exercise on referral programmes
• Project management or leadership qualification
• Previous experience of working in Smoking Cessation services
• Previous experience of early years interventions or workplace health initiatives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).