Partnerships & Engagement Officer

Job description

Job responsibilities

Role Purpose:

You will be the Partnerships & Engagement Officer for a specified geographical area for the Your Health Your Way Integrated Wellbeing Service for Nottinghamshire County.

You will be expected to engage at neighbourhood and place level to increase referrals into the IWS and build long- lasting relationships with local partners. This will involve being responsible for developing and maintaining strong, positive and long-lasting relationships with a wide range of stakeholder groups, including but not limited to local authority, primary and secondary care, leisure services and the community and voluntary sector and community services.

You will be a motivated, passionate, organised and proactive communicator, with experience working in a community setting. ABL take a strengths focused asset-based approach to community delivery, looking to innovate and partner, not replicate existing delivery. The role will require dynamic working which embraces the vision and values we wish to establish for the IWS supporting people to achieve healthy lives.

No two days will be the same in this varied and flexible role. If you are as comfortable spending a day with the team as you are working independently and confidently with new people and are highly organised this could be the job for you.

This is a demanding job, but you will not be on your own. ABLs highly experienced and friendly multi- disciplinary team of Health and Social Care professionals, Business Intelligence, Service Development, Governance, Finance and Business Development are there to support. Additionally, existing experienced delivery teams will be available to support you to drive the Service forward.

Duties and Responsibilities

This post will work under the line management of ABLs Head of Strategic Partnerships. The role will be varied, challenging and rewarding as you support and develop the service through implementation, delivery and ongoing innovation and service development.

Key responsibilities will be:

Implementing the ABL Community Engagement Strategy to promote IWS

Working with ABLs communication team to help raise the profile of IWS.

Engaging local services and partners to ensure local awareness and explore partnership opportunities and co-production activities.

Working closely with operational colleagues to manage the referral rates and develop partnerships with all potential referrers in your locality.

Organising/attending GP practice/PCN meetings to promote IWS and sustain referral pathways.

Attending local health forums/groups/meetings on a regular basis where required to represent ABL, promote IWS and maintain local partnerships (this will involve some public speaking/presenting to small/medium groups of people)

Working collaboratively with all members of the Nottinghamshire IWS team and undertaking work in other areas when necessary, including occasional delivery support.

Supporting the monitoring and evaluation of the service and using formal and informal feedback to constructively shape and develop the service.

Update the partnership database with all contacts including required follow up contact and strategic developments required

Attending all relevant team meetings including district team meetings and community engagement meetings providing engagement updated and contributing to quarterly reports as directed

Reporting against relevant targets, providing regular updates as requested on progress of project.

Supporting with communications strategies (e.g. public open events, training and awareness raising sessions, communications materials, social media etc.) to promote the service and capture referrals (occasional weekend work may be required to support with events etc.)

Innovative and open minded to new ideas and piloting of different sessions

Supporting all co-production activities with local residents and stakeholders to support ongoing development of the service

Ability to cover sessions as and when required due to sickness or annual leave.

Person Specification

Qualifications

Essential

• Degree and/or equivalent experience community healthcare, psychology, behaviour change

Experience

Essential

• At least 3 years experience in a healthcare setting setting.
• Experience of engaging with a wide range of strategic and operational partners
• Experience of working in a health care environment
• Demonstrable experience of speaking to large groups
• Experience of managing a team in a target driven setting.
• ups

Desirable

• Experience in a leadership role.
• Previous experience of delivering training programmes.
• Experience of delivering focus groups.
• Experience of public speaking.
• Experience of high-level partnership working/collaborating with key stakeholders.

Skills and Knowledge

Essential

• Excellent communication skills both written and verbal.
• Demonstrable experience of excellent active listening skills.
• Demonstrable understanding of broad behaviour theory.
• Ability to communicate excellently both verbally and in writing at all levels, with individuals, groups, organisations and the public.
• Ability to prioritise work tasks and develop effective work streams.
• Awareness of the barriers facing adults, young people and families in engaging with a healthy lifestyle.
• Excellent organisational/time management skills.
• Positive and Can Do attitude.
• Non-judgemental, friendly and approachable.
• Excellent IT skills including Microsoft office.
• Excellent team player and able to work autonomously and use own initiative.
• Confident and outgoing yet approachable and willing to take direction.

Desirable

• Ability to read and interpret data.
• Understanding of public health guidance.
• Understanding of health care commissioning environment.
• Capable of producing performance reports.
• Good knowledge of working with adults, young people and families in a related health project.
• Knowledge of strength-based approaches to working with people.
• Knowledge of asset-based community development.
• Clear understanding and experience of Confidentiality and Information Governance.
• Understanding of, or willingness to learn about, whole systems approaches within healthcare.

Job Specific Requirements

Essential

• The ability to travel independently across Nottinghamshire and as required to ABL Health HQ in Greater Manchester.
• Work flexibly and adapt to suit service need.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

Suite 1, The Willows

Ransom Wood Business Park

Mansfield

Nottinghamshire

NG21 0HJ

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)