Health Care Assistant

St Joseph's Hospice

The closing date is 29 September 2024

Job summary

We have an exciting opportunity for a Health Care Assistant to work within our inpatient team at St Josephs Hospice!

The successful candidate will work as part of the multidisciplinary team, primarily delivering care to patients and their families on one of our two wards. The post offers the opportunity to work alongside and learn from colleagues with palliative care expertise.

The successful candidates will need to have some experience of caring in either a paid for voluntary capacity, and will demonstrate a commitment to providing a high standard of care to patients. With a sound understanding of health and safety, nutrition and hydration and infection control, candidates will demonstrate excellent communication skills and an ability to meet patients physical, social and psychological needs appropriately as they approach end of life.

The hospice is committed to the supporting in respect of education of all its staff so there are opportunities to grow and develop.

Main duties of the job

You will need:

  • Excellent and effective communication and interpersonal skills
  • To be able to work well within a team
  • To be able to care for people who are approaching the end of their lives

About us

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds. We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London.

We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

  • 27 days holiday plus public holidays, increasing up to 33 days with service
  • Subsidised cafe and early access to retail sale events
  • Season ticket/Welfare loans
  • Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
  • Santander cycles discount and cycle to work scheme
  • Health Cash Plan and access to the EAP services
Join St Josephs team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£27,515 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VPAB75B4EE

Job locations

St Josephs Hospice, Hackney, London, E8 4SA

E8 4SA


Job description

Job responsibilities

Job title: Healthcare Assistant

Responsible to: Ward Manager / Charge Nurse

Responsible for: no one, however the post holder is responsible for performing all the key responsibilities listed here with minimal supervision and for presenting themselves and their work effectively

Basic function

The post holder will be responsible for the provision of nursing care to palliative care patients and for maintaining a homely, supportive and stimulating in-patient environment in order to improve or sustain, as far as possible, the patients quality of life.

The post holder will work as member of the ward team and, with supervision, assist the trained nurse in all aspects of basic nursing care.

Key Responsibilities:

Patient Care

Ensure that the palliative care unit is run in an effective and caring manner in order to promote a happy and secure environment for patients, relatives, visitors and staff.

Keep the ward tidy and promote high standards at all times.

Adhere to good infection control practice as per policy.

Assist patients with their personal care and advise on health needs within the limits of the role, seeking advice as necessary from members of the multi-disciplinary team

Assist in admitting patients to the ward, which includes receiving patients from the ambulance and helping them settle into the ward, offering tea and coffee, orientating to the layout and ward routine.

Help patients at mealtimes, in line with their specific needs as identified in the care plan.

Take patients to the garden, tea bar, etc.

Ensure at all times the safe custody of patients property, as per St Josephs policy.

Maintain a good level of nursing stock and equipment and assist with ordering, advising the registered nurse when these are running low.

Sit with dying patients.

Escort patients to outpatient appointments and, whilst out, continue to be the patients advocate, particularly if they cannot advocate for themselves.

Understand the safe handling and storage of oxygen.

Communication

Have good communication skills and be able to use the telephone.

Read, familiarise themselves with and follow the prescribed plan of care, writing clearly in the daily nursing reports on care given, and ensuring that the report is countersigned by a registered nurse.

Welcome, assist and advise patients relatives and friends, whilst always observing confidentiality.

Provide emotional support to patients, their relatives and friends.

Assist patients in their choice of food and, in discussion with the registered nurse and the dietician, advise if their diet / food consistency has to be changed

Order patients menu daily from the kitchen.

Regularly participate in nursing handover. Occasionally participate in multidisciplinary meetings.

Help new staff to settle into the ward routine.

Strategic planning and development

Contribute to a comprehensive departmental induction and in-service ongoing training for nursing auxiliaries and volunteers in the in-patient area.

Perform last offices when a patient dies, following the patients wishes or beliefs. Take patients to the mortuary when required, with dignity and sensitivity.

Assist other members of the multidisciplinary team, as required, e.g. Physiotherapist, when moving a patient.

Be aware of all regulations regarding the health and safety of patients, visitors and staff and report and record all accidents, incidents and complaints to the registered nurse.

Attend relevant study days, particularly statutory in-service training. Bring new knowledge back to the team

Personal development

Identify your own learning and development needs in order to meet the key requirements of the post.

Take responsibility for linking your own development needs with the Hospice appraisal and objective setting process.

Take responsibility for your own continuing development by undertaking specific areas of work/projects to develop new skills.

Take responsibility for your own professional development, including keeping up-to-date with relevant professional and other developments in HR at local and national levels

Engage in supervision to support your personal and professional development.

Equality, diversity and inclusion

Comply with and promote St Josephs Hospice Equal Opportunity Policy and avoid any behaviour which discriminates against colleagues, potential employees, patients/clients or their families on the grounds of sex, marital status, race, age, belief, colour, nationality, ethnic or national origins, religion, disability, creed, class, gender, sexual orientation.

Mission & core values

All Hospice staff are expected to work in line with St Josephs Mission & Core Values as these precepts act as a value base which directly influence how all work activities are undertaken. The ethos of the Hospice should be apparent in the behaviours and attitudes of all employees as the work they undertake, whether it is direct or indirect, care is ultimately for the benefit of patients. The Mission and Core Values are an integral part of all job descriptions, the probationary period and performance and development reviews. (Full details attached).

Environment and sustainability

Comply with and promote the Hospices environmental policies, which stem from our core values. Promote environmentally sustainable practice and development and avoid any behaviour, which undermines environmentally sustainable practice and development throughout the Hospice services and departments.

Health, safety and welfare

Ensure a safe working environment and be aware of responsibilities under the Health and Safety at Work Act, taking appropriate action in the event of an accident to patients, staff, self or any other person in the work area.

St Josephs Hospice operates a no smoking policy.

Job description

Job responsibilities

Job title: Healthcare Assistant

Responsible to: Ward Manager / Charge Nurse

Responsible for: no one, however the post holder is responsible for performing all the key responsibilities listed here with minimal supervision and for presenting themselves and their work effectively

Basic function

The post holder will be responsible for the provision of nursing care to palliative care patients and for maintaining a homely, supportive and stimulating in-patient environment in order to improve or sustain, as far as possible, the patients quality of life.

The post holder will work as member of the ward team and, with supervision, assist the trained nurse in all aspects of basic nursing care.

Key Responsibilities:

Patient Care

Ensure that the palliative care unit is run in an effective and caring manner in order to promote a happy and secure environment for patients, relatives, visitors and staff.

Keep the ward tidy and promote high standards at all times.

Adhere to good infection control practice as per policy.

Assist patients with their personal care and advise on health needs within the limits of the role, seeking advice as necessary from members of the multi-disciplinary team

Assist in admitting patients to the ward, which includes receiving patients from the ambulance and helping them settle into the ward, offering tea and coffee, orientating to the layout and ward routine.

Help patients at mealtimes, in line with their specific needs as identified in the care plan.

Take patients to the garden, tea bar, etc.

Ensure at all times the safe custody of patients property, as per St Josephs policy.

Maintain a good level of nursing stock and equipment and assist with ordering, advising the registered nurse when these are running low.

Sit with dying patients.

Escort patients to outpatient appointments and, whilst out, continue to be the patients advocate, particularly if they cannot advocate for themselves.

Understand the safe handling and storage of oxygen.

Communication

Have good communication skills and be able to use the telephone.

Read, familiarise themselves with and follow the prescribed plan of care, writing clearly in the daily nursing reports on care given, and ensuring that the report is countersigned by a registered nurse.

Welcome, assist and advise patients relatives and friends, whilst always observing confidentiality.

Provide emotional support to patients, their relatives and friends.

Assist patients in their choice of food and, in discussion with the registered nurse and the dietician, advise if their diet / food consistency has to be changed

Order patients menu daily from the kitchen.

Regularly participate in nursing handover. Occasionally participate in multidisciplinary meetings.

Help new staff to settle into the ward routine.

Strategic planning and development

Contribute to a comprehensive departmental induction and in-service ongoing training for nursing auxiliaries and volunteers in the in-patient area.

Perform last offices when a patient dies, following the patients wishes or beliefs. Take patients to the mortuary when required, with dignity and sensitivity.

Assist other members of the multidisciplinary team, as required, e.g. Physiotherapist, when moving a patient.

Be aware of all regulations regarding the health and safety of patients, visitors and staff and report and record all accidents, incidents and complaints to the registered nurse.

Attend relevant study days, particularly statutory in-service training. Bring new knowledge back to the team

Personal development

Identify your own learning and development needs in order to meet the key requirements of the post.

Take responsibility for linking your own development needs with the Hospice appraisal and objective setting process.

Take responsibility for your own continuing development by undertaking specific areas of work/projects to develop new skills.

Take responsibility for your own professional development, including keeping up-to-date with relevant professional and other developments in HR at local and national levels

Engage in supervision to support your personal and professional development.

Equality, diversity and inclusion

Comply with and promote St Josephs Hospice Equal Opportunity Policy and avoid any behaviour which discriminates against colleagues, potential employees, patients/clients or their families on the grounds of sex, marital status, race, age, belief, colour, nationality, ethnic or national origins, religion, disability, creed, class, gender, sexual orientation.

Mission & core values

All Hospice staff are expected to work in line with St Josephs Mission & Core Values as these precepts act as a value base which directly influence how all work activities are undertaken. The ethos of the Hospice should be apparent in the behaviours and attitudes of all employees as the work they undertake, whether it is direct or indirect, care is ultimately for the benefit of patients. The Mission and Core Values are an integral part of all job descriptions, the probationary period and performance and development reviews. (Full details attached).

Environment and sustainability

Comply with and promote the Hospices environmental policies, which stem from our core values. Promote environmentally sustainable practice and development and avoid any behaviour, which undermines environmentally sustainable practice and development throughout the Hospice services and departments.

Health, safety and welfare

Ensure a safe working environment and be aware of responsibilities under the Health and Safety at Work Act, taking appropriate action in the event of an accident to patients, staff, self or any other person in the work area.

St Josephs Hospice operates a no smoking policy.

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Joseph's Hospice

Address

St Josephs Hospice, Hackney, London, E8 4SA

E8 4SA


Employer's website

https://www.stjh.org.uk/about-us/our-history/?gclid=EAIaIQobChMIx-6rn76G9gIVQYBQBh0ftgaxEAAYASAAEgLITPD_BwE (Opens in a new tab)

Employer details

Employer name

St Joseph's Hospice

Address

St Josephs Hospice, Hackney, London, E8 4SA

E8 4SA


Employer's website

https://www.stjh.org.uk/about-us/our-history/?gclid=EAIaIQobChMIx-6rn76G9gIVQYBQBh0ftgaxEAAYASAAEgLITPD_BwE (Opens in a new tab)

For questions about the job, contact:

Recruiter

Nicole Guiokov

VPAB75B4EE.1286@vacancyposter.com

02085256000

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£27,515 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VPAB75B4EE

Job locations

St Josephs Hospice, Hackney, London, E8 4SA

E8 4SA


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