Job summary
To provide operational management of the
multidisciplinary Therapies service at St Josephs Hospice, including
Physiotherapy, Occupational
Therapy, SLT, Dietetics and Complementary Therapies provision. The SALT and Dietetics service provided by way of a Service
Level Agreement with Homerton Hospital NHS Trust is managed by the Head of
Supportive Care.
To maintain the highest quality of Therapies service
provision and to actively identify and create opportunities to develop the
Therapies service in the constant pursuit of widening access and optimising
quality of life for palliative patients, in line with the Hospice vision and
strategic plan.
To be a senior clinical member and leader within the
specialist multidisciplinary palliative care team, working
in close partnership with hospice managers, HODs and clinical colleagues to
oversee and ensure the delivery of high quality provision to patients,
families, and important others.
To provide leadership on multidisciplinary
rehabilitative palliative care, the principles and philosophy of supporting
palliative patients to live as independently as possible, both within the
hospice and externally.
To serve as a direct provider of care engaging in
the assessment, delivery and evaluation of programmes of treatment for
individuals, and the professional development and support of other staff
involved in their care.
This
post is 30 hours per week
Main duties of the job
In conjunction with Head of Supportive Care, ensure
that Therapies service structure is fit for purpose in terms of mix of
professions, experience and use of volunteers. Making recommendations to
support restructuring where appropriate.
Manage recruitment of new staff, working in
conjunction with senior team members to undertake interviewing, probationary
support and assessment, taking proactive steps to ensure optimum service cover
is in place at all times.
Hold overarching responsibility for the
co-ordination and delivery of high quality services to patients under the care
of St. Josephs Hospice, ensuring a consistent, transparent, equitable approach
to the receipt of referrals, assessment, planning and evaluation of care.
Lead on the development and review of relevant
policies, procedures, clinical guidelines, operational frameworks and clinical
standards, working closely with team members to ensure a multi-disciplinary
approach.
Manage service provision in times of staff shortage
utilising appropriate prioritisation in response to patient need across all
clinical settings (inpatient, outpatient and community), maintaining open
communication with multidisciplinary colleagues and referrers.
About us
St Josephs Hospice was founded in 1905 by the
religious sisters of charity who retain an interest in the oversight of the
Hospice. The hospice is working to
achieve its vision 2024 which has five key strands: patients, enterprise,
estates, funding and fundraising, and human resources. The hospice seeks to be an outstanding
provider of palliative and end of life care.
Each employee is critical to delivering and maintain those standards in
accordance with the Hospices core values.
The Therapies services form an
integral component of the multidisciplinary specialist palliative care team
that provides high quality care to patients with advanced, serious or
life-limiting illness. In particular, the Therapies team provide leadership on
rehabilitative palliative care with a focus on supporting patients to optimise
their function, wellbeing and independence to maximise quality of life.
Job description
Job responsibilities
St Josephs
Hospice is one of the UKs largest hospices and is based in the East end of
London serving a culturally diverse population with a higher than average
demand for palliative and end of life interventions. We provide high quality
specialist care for patients with life limiting illness, in a variety of
settings.
An exciting opportunity has arisen as Therapies Manager
at St Josephs. You will work as part of committed and creative team, which
offers innovative, holistic and person-aligned care and support to people with
palliative and end life care needs, and to their families and care givers.
The postholder will provide operational
management to the therapies services; this includes Physiotherapy, Occupational Therapy Dietetics, SLT, Complementary
Therapies service and our specialist Empowered Living Service and Neuro-Support
Group. Our workforce includes both paid
staff and volunteers, who contribute immeasurably to the nature, quality,
richness and purpose of our care-giving.
The common thread that unites all
aspects of the role is the provision of the highest quality therapies service,
and for the postholder to actively create opportunities to develop the
therapies service in the pursuit of optimising quality of life for palliative
patients and their families. The successful candidate will also be a senior
clinical member and leader across inpatient, community and day services, working in close partnership with other
hospice managers, Heads of Department and clinical colleagues.
We are looking for
an experienced, committed and creative manager who has a professional
qualification in relevant therapies discipline and is registered with the
relevant professional body. You will have previous or current experience
in managing healthcare staff and services, ideally in the context of a
palliative care or related health setting, and a demonstrable track record of
providing supportive and effective leadership in areas such as service
personalisation, quality improvement, partnership building and the successful
delivery of projects on time and to budget. You will have a strong grasp of, and
commitment to, the model and ethos of Rehabilitative Palliative Care
The job will be
based at St Josephs Hospice in Hackney in East London. Some local travel is
essential. Full support and training will be given in all aspects of the job by
the hospice. There are excellent
opportunities for learning and professional development. The post holder will
report to the Head of Supportive Care.
We offer 27 days
holiday plus 8 public holidays (pro rata) and excellent pension scheme.
Applications are subject to enhanced DBS check (previously CRB).
This role is subject to the requirements
of The Health and Social Care Act 2008 (Regulated Activities) (Amendment)
(Coronavirus) Regulations 2021. Appointment is conditional on successful
applicants providing evidence to our satisfaction that they are vaccinated, or
are exempt from vaccination due to clinical reasons.
Please note: The post holder is
required to be fully vaccinated against Covid-19 unless clinically exempt.
Job description
Job responsibilities
St Josephs
Hospice is one of the UKs largest hospices and is based in the East end of
London serving a culturally diverse population with a higher than average
demand for palliative and end of life interventions. We provide high quality
specialist care for patients with life limiting illness, in a variety of
settings.
An exciting opportunity has arisen as Therapies Manager
at St Josephs. You will work as part of committed and creative team, which
offers innovative, holistic and person-aligned care and support to people with
palliative and end life care needs, and to their families and care givers.
The postholder will provide operational
management to the therapies services; this includes Physiotherapy, Occupational Therapy Dietetics, SLT, Complementary
Therapies service and our specialist Empowered Living Service and Neuro-Support
Group. Our workforce includes both paid
staff and volunteers, who contribute immeasurably to the nature, quality,
richness and purpose of our care-giving.
The common thread that unites all
aspects of the role is the provision of the highest quality therapies service,
and for the postholder to actively create opportunities to develop the
therapies service in the pursuit of optimising quality of life for palliative
patients and their families. The successful candidate will also be a senior
clinical member and leader across inpatient, community and day services, working in close partnership with other
hospice managers, Heads of Department and clinical colleagues.
We are looking for
an experienced, committed and creative manager who has a professional
qualification in relevant therapies discipline and is registered with the
relevant professional body. You will have previous or current experience
in managing healthcare staff and services, ideally in the context of a
palliative care or related health setting, and a demonstrable track record of
providing supportive and effective leadership in areas such as service
personalisation, quality improvement, partnership building and the successful
delivery of projects on time and to budget. You will have a strong grasp of, and
commitment to, the model and ethos of Rehabilitative Palliative Care
The job will be
based at St Josephs Hospice in Hackney in East London. Some local travel is
essential. Full support and training will be given in all aspects of the job by
the hospice. There are excellent
opportunities for learning and professional development. The post holder will
report to the Head of Supportive Care.
We offer 27 days
holiday plus 8 public holidays (pro rata) and excellent pension scheme.
Applications are subject to enhanced DBS check (previously CRB).
This role is subject to the requirements
of The Health and Social Care Act 2008 (Regulated Activities) (Amendment)
(Coronavirus) Regulations 2021. Appointment is conditional on successful
applicants providing evidence to our satisfaction that they are vaccinated, or
are exempt from vaccination due to clinical reasons.
Please note: The post holder is
required to be fully vaccinated against Covid-19 unless clinically exempt.
Person Specification
Qualifications
Essential
- Professional qualification in relevant therapies discipline
- Registered with relevant professional body
- Degree level or equivalent qualification
Desirable
- Post-graduate level or equivalent qualification in health management or leadership
Knowledge and Understanding
Essential
- Up to date knowledge of research, policy issues and guidance relevant to palliative care and Therapies services provision
- Knowledge of multidisciplinary Therapies provision in palliative care (e.g. Physiotherapy, Occupational Therapy, Complementary Therapies)
- Standard setting, monitoring, evaluation, audit & quality improvement methodology
- Evidence of commitment to continuous professional development for self and others
- Understanding and commitment to equal opportunities and serving diverse communities
- Knowledge of relevant statutory legislation (e.g. Mental Capacity Act, DoLs, Safeguarding, Data Protection Act, GDPR)
- Understanding of the impact of life threatening illness and disability and their treatment upon individuals and families and the resources available to them.
- Knowledge of personalized support and coproduction of services with service users and user lead organisations.
- In depth understanding of the ethos of palliative care and supporting people and their families at the end of life.
- Clinical Governance and management of risk
Desirable
- Robust understanding of clinical and information governance
Experience
Essential
- Significant experience working at a senior clinical level in palliative care (or relevant transferable clinical experience)
- Understanding of and commitment to the model and ethos of Rehabilitative Palliative Care
- Significant experience of leading multi-disciplinary teams and managing change
- Significant experience of line and performance management, and professional supervision
- Significant experience of service operational management and quality improvement
- Significant experience of recruitment of staff and volunteers
- Experience of managing budgets, keeping accurate financial records and writing budget reports
- Experience of educating and facilitating learning in a variety of environments
- Commitment to personalisation of services and co-production of services with users
Desirable
- Experience and evidence of successful engagement with local community organisations and groups
- Experienced trainer/practice teacher
- Experience of working with external funding organisations
- Evidence of working with carers individually and collectively
Skills and Abilities
Essential
- Proven clinical skills in specialist palliative care Therapies provision relevant to profession
- Proven leadership skills including strategic and change management
- Evidence of leadership qualities and aptitudes to motivate and lead staff in meeting challenging outcomes
- Clinical experience in working alongside people living with dementia and their carers
- Project management skills ability to design, implement, lead and deliver projects within timeframe and in line with specified milestones and outcomes
- Ability to accurately monitor and control operational budgets.
- Political awareness and ability to influence and work with stakeholders at all levels.
- Excellent writing skills in order to prepare and present reports using management information to evidence recommendations including business cases and funding bids
- IT skills including Outlook/ Microsoft word/ PowerPoint and Excel
Desirable
- Language skills relevant to ethnic populations served by hospice
- Ability to equality impact assess posts, policies and services
- Record of research and publication
Other
Essential
- Excellent attendance record
- Effective time management skills
- Evidence of innovative approaches to problem solving
- Empathy with St Josephs Hospice Mission & Philosophy of Care
Person Specification
Qualifications
Essential
- Professional qualification in relevant therapies discipline
- Registered with relevant professional body
- Degree level or equivalent qualification
Desirable
- Post-graduate level or equivalent qualification in health management or leadership
Knowledge and Understanding
Essential
- Up to date knowledge of research, policy issues and guidance relevant to palliative care and Therapies services provision
- Knowledge of multidisciplinary Therapies provision in palliative care (e.g. Physiotherapy, Occupational Therapy, Complementary Therapies)
- Standard setting, monitoring, evaluation, audit & quality improvement methodology
- Evidence of commitment to continuous professional development for self and others
- Understanding and commitment to equal opportunities and serving diverse communities
- Knowledge of relevant statutory legislation (e.g. Mental Capacity Act, DoLs, Safeguarding, Data Protection Act, GDPR)
- Understanding of the impact of life threatening illness and disability and their treatment upon individuals and families and the resources available to them.
- Knowledge of personalized support and coproduction of services with service users and user lead organisations.
- In depth understanding of the ethos of palliative care and supporting people and their families at the end of life.
- Clinical Governance and management of risk
Desirable
- Robust understanding of clinical and information governance
Experience
Essential
- Significant experience working at a senior clinical level in palliative care (or relevant transferable clinical experience)
- Understanding of and commitment to the model and ethos of Rehabilitative Palliative Care
- Significant experience of leading multi-disciplinary teams and managing change
- Significant experience of line and performance management, and professional supervision
- Significant experience of service operational management and quality improvement
- Significant experience of recruitment of staff and volunteers
- Experience of managing budgets, keeping accurate financial records and writing budget reports
- Experience of educating and facilitating learning in a variety of environments
- Commitment to personalisation of services and co-production of services with users
Desirable
- Experience and evidence of successful engagement with local community organisations and groups
- Experienced trainer/practice teacher
- Experience of working with external funding organisations
- Evidence of working with carers individually and collectively
Skills and Abilities
Essential
- Proven clinical skills in specialist palliative care Therapies provision relevant to profession
- Proven leadership skills including strategic and change management
- Evidence of leadership qualities and aptitudes to motivate and lead staff in meeting challenging outcomes
- Clinical experience in working alongside people living with dementia and their carers
- Project management skills ability to design, implement, lead and deliver projects within timeframe and in line with specified milestones and outcomes
- Ability to accurately monitor and control operational budgets.
- Political awareness and ability to influence and work with stakeholders at all levels.
- Excellent writing skills in order to prepare and present reports using management information to evidence recommendations including business cases and funding bids
- IT skills including Outlook/ Microsoft word/ PowerPoint and Excel
Desirable
- Language skills relevant to ethnic populations served by hospice
- Ability to equality impact assess posts, policies and services
- Record of research and publication
Other
Essential
- Excellent attendance record
- Effective time management skills
- Evidence of innovative approaches to problem solving
- Empathy with St Josephs Hospice Mission & Philosophy of Care
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
