Bank Health Care Assistant

Job description

Job responsibilities

Overview

The Standing CT Company (SCT) is an independent mobile diagnostic scanning company. We offer mobile scanning services to different hospitals across the UK.

We are a small but fast growing business and are very proud to be a certified BCORP, using our profits and growth to make a positive impact for our employees, communities and the environment.

This position is for the role of Bank HCA working on our mobile unit at The Royal Orthopaedic Hospital Birmingham.

The post holder will also need to have their own vehicle as travel to clinic sites is necessary.

Post Details

Job Title:

Bank HCA

Accountable to:

Regional Scanning Lead

Hours of working:

Bank

Geography:

The Royal Orthopaedic Hospital Birmingham

Job Purpose:

1. To provide bank HCA services to SCT as required and in agreement

2. Working flexibly as part of a small team; delivering a high quality, efficient WBCT mobile scanning service

3. To provide exceptional customer service to patients

5. To demonstrate a professional, caring and responsible approach to the duties undertaken

Key Responsibilities and Duties:

Assisting patients during the scanning process, ensuring their comfort and well-being.

Preparing the scanning room and equipment for each patient.

Completing all necessary paperwork accurately and in a timely manner.

Working closely with other healthcare professionals to ensure patient safety and satisfaction.

Maintaining a high standard of cleanliness and hygiene in the mobile unit.

Key Requirements:

Excellent communication and customer service skills.

Experience working in a patient-facing role.

A positive and proactive attitude.

Ability to work well under pressure and in a fast-paced environment.

A willingness to learn and adapt to new procedures and technologies.

N.B.

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.

Person Specification

Skills and Abilities

Essential

• Able to demonstrate commitment to high quality care and service provision.
• Effective communication skills both verbally and written including IT literacy (MS Office).
• Enthusiastic and can be flexible with working hours and days.
• Shows appropriate professional and personal boundaries.
• Behave in a professional manner enabling good team working.
• Aware of own limitations. Outstanding organisational skills.
• The ability to work under pressure.
• Excellent attention for detail.
• A clean and tidy appearance is essential. (A uniform and name badge will be supplied).
• Good team player.
• Able to maintain patient and staff confidentiality at all times.
• Excellent concentration skills.
• The ability to work independently.
• Full UK Driving Licence

Qualifications

Essential

• Educated to GCE/GCSE Maths and English or equivalent

Desirable

• NVQ Level 2 or equivalent

Knowledge and Understanding

Essential

• Awareness of safeguarding issues.
• Acting as a chaperone requirements.

Desirable

• Basic understanding of legislation that relates to healthcare.

Physical requirements

Essential

• Ability to carry out physical interventions when required.
• Physically able to undertake a demanding role safely, as and when required.

Other requirements

Essential

• Positive approach to everyone.
• Recognise peoples rights to privacy and dignity, treating every person with respect.
• Willingness to embrace integrated model and new ways of working.
• Willingness to be flexible in approach and attitude.
• Willingness to follow instruction.
• Committed to engaging in and taking further training and development as identified.

Experience

Essential

• Customer Service Experience.
• Experience of working as part of a team.

Desirable

• Previous experience of working in a healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Standing CT Company Ltd

Address

Royal Orthopaedic Hospital

Bristol Road South

Northfield

Birmingham

B31 2AP

Employer's website

https://www.standingct.com/ (Opens in a new tab)