Job summary
We at Connect Health are delighted to be recruiting for an Operations manager to join our new service in Northern Lincolnshire. You will join our team of 14 Operations Managers nationally to lead and manage our NHS services.
The main purpose of the Operations Manager role is to:
Plan and deliver services in line with customer expectations and contractual requirements.
Ensure services are delivered in line with financial planning
Support continuous improvement to improve value in healthcare
Ensure that your team are equipped and supported to carry out their role.
We are dedicated to delivering the highest level of patient care, in the most efficient and cost-effective way, with re-investment to ensure services are sustainable. We are looking for a well-organised Operations Manager, to motivate and lead their team using their inspiring leadership skills to enable the team to deliver quality clinical care for patients with Musculoskeletal conditions.
You will lead a regional leadership team of Clinical Leads and Team Leads who line manage an energetic multi-disciplinary team of physiotherapists, osteopaths, sports therapists, podiatrists, doctors, and nurses delivering expert clinical care serving the area.
Main duties of the job
Main Duties of the role:
To deliver Connect Health services within a designated area in line with the contractual requirements of the customer
To produce area/service performance reports in line with business requirements
To help implement the organisations operational strategy
To identify and pro-actively manage operational risks to effective and efficient service delivery
To establish effective customer relationships that lead to organic growth opportunities for Connect Health's Business development team
To drive improvement by implementing service specific quality improvement initiatives
To deliver contracts in line with budget plans
About us
Connect Health is the largest and most experienced independent community healthcare provider in the UK encompassing mental health, rehabilitation, physiotherapy, tier-2 MSK (musculoskeletal), chronic pain, long Covid, First Contact Practitioners (FCP) and rheumatology services, serving over 375k NHS patients pa across 29 NHS ICBs (Integrated Care Boards).
Job description
Job responsibilities
At Connect we're passionate about investing in our colleagues, fostering professional growth, and ensuring everyone feels appreciated. We believe that happy and engaged colleagues provide exceptional patient care and will be motivated to perform at their best. Here's a glimpse of what we offer you:
Professional Development: Enjoy a minimum of 5% of your working hours dedicated to your personal growth and development. Attend internal conferences, study days, and access clinical support tools and pathways to excel in your role and career.
Generous Holiday Entitlement: Benefit from up to 30 days of holiday (plus public holidays) to relax and recharge. You'll also get another day off for your Birthday. If you'd like even more holiday to enjoy you can participate in our generous holiday buy and sell scheme.
Wellness Support: Access a suite of health support tools and an employee assistance program for your well-being so you can be at your best and be your true self.
Performance Awards: Excel in your objectives and be rewarded further for your hard work with a range of pay, gifts and incentives awarded alongside attending our annual colleague awards to be treated and feel special.
Savings and Support: Make huge saving by making the most of Blue Light and Healthcare Services discounts as well as the very important employer pension contributions and a Christmas savings club.
Membership Fee Reimbursement: Save your pennies, as we cover the cost of role required professional membership fees.
Connect Clinical Education Academy: Access a wide range of bespoke learning opportunities with live and recorded sessions, to enhance your clinical knowledge and skills across all clinical pathways.
Collaboration Opportunities: Engage with our entire clinical team through, including emergency clinical on-call support, clinical supervision, coaching and mentoring.
Team Building: Join in on team-building and away days to build strong connections with your colleagues.
Flexibility: Work in a way that supports home live, through hybrid working options and flexibility in working hours and times.
These benefits are our way of expressing gratitude for your continuous dedication and contribution to Connect Health. We value you and are committed to making your experience with us even more rewarding.
Job description
Job responsibilities
At Connect we're passionate about investing in our colleagues, fostering professional growth, and ensuring everyone feels appreciated. We believe that happy and engaged colleagues provide exceptional patient care and will be motivated to perform at their best. Here's a glimpse of what we offer you:
Professional Development: Enjoy a minimum of 5% of your working hours dedicated to your personal growth and development. Attend internal conferences, study days, and access clinical support tools and pathways to excel in your role and career.
Generous Holiday Entitlement: Benefit from up to 30 days of holiday (plus public holidays) to relax and recharge. You'll also get another day off for your Birthday. If you'd like even more holiday to enjoy you can participate in our generous holiday buy and sell scheme.
Wellness Support: Access a suite of health support tools and an employee assistance program for your well-being so you can be at your best and be your true self.
Performance Awards: Excel in your objectives and be rewarded further for your hard work with a range of pay, gifts and incentives awarded alongside attending our annual colleague awards to be treated and feel special.
Savings and Support: Make huge saving by making the most of Blue Light and Healthcare Services discounts as well as the very important employer pension contributions and a Christmas savings club.
Membership Fee Reimbursement: Save your pennies, as we cover the cost of role required professional membership fees.
Connect Clinical Education Academy: Access a wide range of bespoke learning opportunities with live and recorded sessions, to enhance your clinical knowledge and skills across all clinical pathways.
Collaboration Opportunities: Engage with our entire clinical team through, including emergency clinical on-call support, clinical supervision, coaching and mentoring.
Team Building: Join in on team-building and away days to build strong connections with your colleagues.
Flexibility: Work in a way that supports home live, through hybrid working options and flexibility in working hours and times.
These benefits are our way of expressing gratitude for your continuous dedication and contribution to Connect Health. We value you and are committed to making your experience with us even more rewarding.
Person Specification
Qualifications
Desirable
Experience
Desirable
Person Specification
Qualifications
Desirable
Experience
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
