Job summary
This is a
role where youll be an influential senior leader responsible for the delivery
of high-quality patient care and professional practice at clinic level and
working with peers at group level. The clinical professional team at Care is diverse
and includes nurses, midwives, sonographers, paramedics, ODPs and HCAs. Youll
spend your day leading the team of clinical professionals and developing your
team in line with our careers development framework. Youll be coordinating the
day-to-day activities of the team ensuring high quality patient care and
overseeing continuous improvement projects. Youll be close to the teams
activities and to the patients as youll undertake clinical duties as part of
this role.
Main duties of the job
You have leadership experience as a Clinical Manager and you are motivated to progress your career further by working alongside a large multidisciplinary clinical and operational team which focuses on delivering strategic priorities at local and group level.
It would be great if you have a good understanding of fertility care, and have transferable skills from experience in other clinical settings. You have excellent communication skills and can engage teams to ensure high clinical standards and collaborative working. It would be desirable if youre proficient in scanning.
Location/Benefits:
This is a full-time role based at Bath Business Park, Roman Way, Peasedown St John, Bath BA2 8SG
In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other.
- Up to £60,000 depending on experience
- 33 Days annual leave (inc. public holidays)
- Pension scheme
- Life assurance
- A range of flexible benefits to suit your needs.
About us
Who are
we?
Were Care
Fertility, were the largest private provider of IVF and fertility treatment in
the UK.
We draw on
the knowledge of our wider team of over 700 dedicated doctors, embryologists,
nurses and operational support teams who all work together to ensure our
patients get the very best fertility treatment.
At Care we
care, for our patients and for our people. We believe in helping you to reach
your full potential.
If you join
Care, you can look forward to a challenging and rewarding role, with great
results bringing great opportunity for recognition and promotion.
This post
is subject to an enhanced DBS check.
Click APPLY
now to join Care!
Job description
Job responsibilities
As the Nursing and Clinical Professionals Manager you will lead the Nursing, Midwifery and Clinical professional team within the clinic setting in partnership with the Clinic Director and Clinic Medical Director as part of the senior management team.
You will be responsible for meeting the needs of patients and their partners attending the clinic and as an influential senior leader, be accountable for the delivery of high-quality patient care and professional practice at clinic level.
You will lead the local quality agenda, providing assurance to drive quality improvement methodology to promote patient experience.
You will lead the clinical, professional agenda, ensuring that the workforce have the skills and competence to deliver innovative, evidence-based care following the principles of good governance and professional accountability.
You will be a visible role model following the values-based leadership aligned to Care Fertility core values.
There will be opportunity to deputise for the Group Director of Clinical Services to support succession planning, and your own personal development.
As a member of the Care Family, you will carry out your roles in a way that supports and delivers our shared values. You are caring, patient focused and committed to do your best.
Role accountabilities and duties:
Strategy & Planning
You will understand and proactively deliver the organisations strategic priorities.
You will engage with leadership forums, attending, relevant meetings to facilitate, inform and influence the organisations delivery of the strategic direction at both group and clinic level.
As a key member of the clinic senior leadership team, you will be involved in and drive the delivery of exceptional service and patient care.
You will participate in the senior nurse and clinical professionals network meeting, and will contribute key reflections from your own quality improvement projects, service developments, and resource planning to promote clinic utilisation and optimum patient experience.
You will support the maintenance of your staffing establishment tools, to generate a training needs analysis plan to promote optimum competencies and development within your team, and to promote employee engagement through annual PDRs and training. You will identify talented team members who you will support to gain additional competencies to progress onto advanced practitioners in fertility care.
Quality
Lead on clinical professional practice standards to ensure patient safety, effectiveness, and experience.
Understand quality data and information used to evaluate and demonstrate care delivery and patient outcomes.
Oversee and monitor the patient experience, using and acting on feedback mechanisms.
Oversee the management of patient complaints, implementing processes to avoid formal complaints. Demonstrating how your remedial actions will help to promote patient and service user experience.
In partnership with the clinic Medical Director lead on the quality improvement plan for the clinic and oversee the delivery of the plan.
In partnership with the clinic Person Responsible ensure that the clinic is compliant with regulatory standards and is always inspection ready.
In partnership with the CD, and Medical Director, ensure best practice is followed in relation to the use of Controlled Drugs, at your clinic, and that audits can demonstrate any improvements that are made.
Be responsible for Infection Prevention and Control at clinic level.
Ensure that the clinic environment is conducive to safe patient care and offers a quality patient experience.
Ensure that cleaning standards are monitored and adhered to.
In partnership with the clinic Medical Director identify areas for improvement to develop and oversee the delivery of continuous quality improvement projects using evidence-based QI methodology for engaging and sustainable change.
In partnership with the clinic multidisciplinary team identify and share areas of excellence for learning and recognition.
Operational
Work in partnership with the Clinic Director to develop and deliver the yearly operational plan.
Coordinate and supervise the day-to-day activities of the team, ensuring efficiency and effectiveness.
Input data, find information on the clinical patient database and follow the system pathways to ensure accurate record keeping and efficient and safe processes.
Embrace developments and new systems to maximise results and efficiency, suggesting new ideas for improvements.
Proactively use the Datix incident reporting system to record any incidents and near misses.
Act with integrity, being open and honest so that we learn from each other and achieve better outcomes.
Undertake mandatory training and actively participate in the learning pathways provided by the company.
Handle patient data responsibly, by completing data protection training and following company requirements with data protection and information governance.
Adhere to the principles of the General Data Protection Regulation 2016 and Data Protection Act 2018.
People
Lead the development and implementation of the clinical professionals workforce planning to support the operational plan, ensuring the establishment and skills mix meets the needs of the service.
Manage and / or oversee, if delegated, the clinical professional`s rota, ensuring there are appropriately competent and skilled staff on duty to deliver safe, effective care.
Undertake a yearly training needs analysis and work in partnership with the Learning & Development lead to commission education and training programmes.
Provide leadership and supervision to the clinical professional workforce to ensure their continuing professional development and ability to revalidate.
Recruit, induct, develop and assess competency levels of team members.
Take part, in the virtual assessment of Daisy Award nominations.
Finance & Resources
In partnership with the Clinic Director be involved with setting the budget for the clinic, forecasting spending to meet the workforce requirements needed to delivery high quality effective care and experience.
Monitor expenditure and forecast spending aligned to the clinic budget, putting in mitigation to address cost pressures.
Support the Clinical Director and SMT colleagues, during ICB tender preparations, to demonstrate the clinical effectiveness and the clinics patient experience.
Clinical
Be an active member of the clinical team, providing advice and information to patients.
Undertake clinical duties in an outpatient setting and daycase setting including the procedure room.
Ensure the clinical pathways, operational processes, registered body codes of conduct and the HFEA Code of Practice are followed by the whole clinical professionals team.
Be responsible for the management of medicines in the clinic.
Governance and safety
As a member of the multi-disciplinary senior team, ensure that all processes are followed in accordance with the standard operating procedures.
Maintain accurate and timely records.
Ensure that the role of Nursing and Clinical Professionals Manager is performed in compliance with the HFEA Code of Practice.
Undertake Continuing Professional Development appropriate for the maintenance of professional certification/revalidation with the NMC.
Proactively use the Datix incident reporting system to record any incidents and near misses.
Act with integrity, being open and honest so that we learn from each other and achieve better outcomes.
Support quality management practices including participating in audit activities.
Follow Infection Control and Prevention policies and requirements.
Comply with Health and Safety policies and reporting requirements.
Follow Adult Safeguarding policy and requirements.
Undertake mandatory training and actively participate in the learning pathways provided by the Company.
Maintain your own knowledge, as the local expert, and being the point of contact with the registered manager in CQC registered locations.
Confidentiality and data
Maintain a high level of confidentiality at all times in accordance with the HFEA Code of Practice and Cares standard operating procedures.
Handle patient data responsibly by completing data protection training, following Company requirements for data protection and information governance.
Adhere to the principles of the General Data Protection Regulation 2016 and Data Protection Act 2018.
Maintain knowledge and develop professionally
Be up to date with clinical protocols, patient information and standard operating procedures by actively participating in professional update activities provided by the Company.
Actively participate in the Personal Development Review process and the competency assessment processes.
Take ownership of your learning and skill development and engage with the learning opportunities available. Challenge yourself to develop further.
Take ownership of your revalidation and engage with the relevant team members to achieve this within the timescale required.
Job revision
The key accountabilities, responsibilities and duties of the role are inclusive but not limited to the detail included in this job description. Role requirements continually evolve. It is the practice of this Care Fertility Group Limited to periodically examine an employee's job descriptions and to update it to ensure that that it represents the role that is being performed.
The process of role review is jointly conducted by each manager in consultation with the employee. We will strive to reach agreement to implement reasonable changes, but if agreement is not possible management reserves the right to mandate changes to the job description commensurate with the employees level in the organisation following consultation.
Job description
Job responsibilities
As the Nursing and Clinical Professionals Manager you will lead the Nursing, Midwifery and Clinical professional team within the clinic setting in partnership with the Clinic Director and Clinic Medical Director as part of the senior management team.
You will be responsible for meeting the needs of patients and their partners attending the clinic and as an influential senior leader, be accountable for the delivery of high-quality patient care and professional practice at clinic level.
You will lead the local quality agenda, providing assurance to drive quality improvement methodology to promote patient experience.
You will lead the clinical, professional agenda, ensuring that the workforce have the skills and competence to deliver innovative, evidence-based care following the principles of good governance and professional accountability.
You will be a visible role model following the values-based leadership aligned to Care Fertility core values.
There will be opportunity to deputise for the Group Director of Clinical Services to support succession planning, and your own personal development.
As a member of the Care Family, you will carry out your roles in a way that supports and delivers our shared values. You are caring, patient focused and committed to do your best.
Role accountabilities and duties:
Strategy & Planning
You will understand and proactively deliver the organisations strategic priorities.
You will engage with leadership forums, attending, relevant meetings to facilitate, inform and influence the organisations delivery of the strategic direction at both group and clinic level.
As a key member of the clinic senior leadership team, you will be involved in and drive the delivery of exceptional service and patient care.
You will participate in the senior nurse and clinical professionals network meeting, and will contribute key reflections from your own quality improvement projects, service developments, and resource planning to promote clinic utilisation and optimum patient experience.
You will support the maintenance of your staffing establishment tools, to generate a training needs analysis plan to promote optimum competencies and development within your team, and to promote employee engagement through annual PDRs and training. You will identify talented team members who you will support to gain additional competencies to progress onto advanced practitioners in fertility care.
Quality
Lead on clinical professional practice standards to ensure patient safety, effectiveness, and experience.
Understand quality data and information used to evaluate and demonstrate care delivery and patient outcomes.
Oversee and monitor the patient experience, using and acting on feedback mechanisms.
Oversee the management of patient complaints, implementing processes to avoid formal complaints. Demonstrating how your remedial actions will help to promote patient and service user experience.
In partnership with the clinic Medical Director lead on the quality improvement plan for the clinic and oversee the delivery of the plan.
In partnership with the clinic Person Responsible ensure that the clinic is compliant with regulatory standards and is always inspection ready.
In partnership with the CD, and Medical Director, ensure best practice is followed in relation to the use of Controlled Drugs, at your clinic, and that audits can demonstrate any improvements that are made.
Be responsible for Infection Prevention and Control at clinic level.
Ensure that the clinic environment is conducive to safe patient care and offers a quality patient experience.
Ensure that cleaning standards are monitored and adhered to.
In partnership with the clinic Medical Director identify areas for improvement to develop and oversee the delivery of continuous quality improvement projects using evidence-based QI methodology for engaging and sustainable change.
In partnership with the clinic multidisciplinary team identify and share areas of excellence for learning and recognition.
Operational
Work in partnership with the Clinic Director to develop and deliver the yearly operational plan.
Coordinate and supervise the day-to-day activities of the team, ensuring efficiency and effectiveness.
Input data, find information on the clinical patient database and follow the system pathways to ensure accurate record keeping and efficient and safe processes.
Embrace developments and new systems to maximise results and efficiency, suggesting new ideas for improvements.
Proactively use the Datix incident reporting system to record any incidents and near misses.
Act with integrity, being open and honest so that we learn from each other and achieve better outcomes.
Undertake mandatory training and actively participate in the learning pathways provided by the company.
Handle patient data responsibly, by completing data protection training and following company requirements with data protection and information governance.
Adhere to the principles of the General Data Protection Regulation 2016 and Data Protection Act 2018.
People
Lead the development and implementation of the clinical professionals workforce planning to support the operational plan, ensuring the establishment and skills mix meets the needs of the service.
Manage and / or oversee, if delegated, the clinical professional`s rota, ensuring there are appropriately competent and skilled staff on duty to deliver safe, effective care.
Undertake a yearly training needs analysis and work in partnership with the Learning & Development lead to commission education and training programmes.
Provide leadership and supervision to the clinical professional workforce to ensure their continuing professional development and ability to revalidate.
Recruit, induct, develop and assess competency levels of team members.
Take part, in the virtual assessment of Daisy Award nominations.
Finance & Resources
In partnership with the Clinic Director be involved with setting the budget for the clinic, forecasting spending to meet the workforce requirements needed to delivery high quality effective care and experience.
Monitor expenditure and forecast spending aligned to the clinic budget, putting in mitigation to address cost pressures.
Support the Clinical Director and SMT colleagues, during ICB tender preparations, to demonstrate the clinical effectiveness and the clinics patient experience.
Clinical
Be an active member of the clinical team, providing advice and information to patients.
Undertake clinical duties in an outpatient setting and daycase setting including the procedure room.
Ensure the clinical pathways, operational processes, registered body codes of conduct and the HFEA Code of Practice are followed by the whole clinical professionals team.
Be responsible for the management of medicines in the clinic.
Governance and safety
As a member of the multi-disciplinary senior team, ensure that all processes are followed in accordance with the standard operating procedures.
Maintain accurate and timely records.
Ensure that the role of Nursing and Clinical Professionals Manager is performed in compliance with the HFEA Code of Practice.
Undertake Continuing Professional Development appropriate for the maintenance of professional certification/revalidation with the NMC.
Proactively use the Datix incident reporting system to record any incidents and near misses.
Act with integrity, being open and honest so that we learn from each other and achieve better outcomes.
Support quality management practices including participating in audit activities.
Follow Infection Control and Prevention policies and requirements.
Comply with Health and Safety policies and reporting requirements.
Follow Adult Safeguarding policy and requirements.
Undertake mandatory training and actively participate in the learning pathways provided by the Company.
Maintain your own knowledge, as the local expert, and being the point of contact with the registered manager in CQC registered locations.
Confidentiality and data
Maintain a high level of confidentiality at all times in accordance with the HFEA Code of Practice and Cares standard operating procedures.
Handle patient data responsibly by completing data protection training, following Company requirements for data protection and information governance.
Adhere to the principles of the General Data Protection Regulation 2016 and Data Protection Act 2018.
Maintain knowledge and develop professionally
Be up to date with clinical protocols, patient information and standard operating procedures by actively participating in professional update activities provided by the Company.
Actively participate in the Personal Development Review process and the competency assessment processes.
Take ownership of your learning and skill development and engage with the learning opportunities available. Challenge yourself to develop further.
Take ownership of your revalidation and engage with the relevant team members to achieve this within the timescale required.
Job revision
The key accountabilities, responsibilities and duties of the role are inclusive but not limited to the detail included in this job description. Role requirements continually evolve. It is the practice of this Care Fertility Group Limited to periodically examine an employee's job descriptions and to update it to ensure that that it represents the role that is being performed.
The process of role review is jointly conducted by each manager in consultation with the employee. We will strive to reach agreement to implement reasonable changes, but if agreement is not possible management reserves the right to mandate changes to the job description commensurate with the employees level in the organisation following consultation.
Person Specification
Qualifications
Desirable
- Registered Adult Nurse or Midwife on NMC register.
Experience
Essential
- Post registration experience working within an acute hospital, day case or clinic setting.
- You have leadership experience as a Clinical Manager
Person Specification
Qualifications
Desirable
- Registered Adult Nurse or Midwife on NMC register.
Experience
Essential
- Post registration experience working within an acute hospital, day case or clinic setting.
- You have leadership experience as a Clinical Manager
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).