Healthcare Assistant - Brunswick Medical Centre

Job description

Job responsibilities

We are looking for an experienced Health Care Assistant with knowledge of working within a general practice environment. Ideally you will have the HCA skills including competency in phlebotomy and working with patients with long term condition such as diabetes, although training will be offered to the right candidate.

The post holder will work under the supervision of a named Clinical or Nurse Lead, providing patient care.

Roles and responsibilities:

• To assist with patient duties as required and support other team members.
• To assist the NP/PN and/or Registered Manager with duties related to CQC outcomes, ensuring compliance is maintained.

To be considered for this exciting role you must have

• Experience in phlebotomy
• An understanding of confidentiality is required and the ability to use own judgment
• The post holder must be an excellent communicator both spoken and written
• The post holder must be well presented and wear a uniform in line with Operose Health requirements
• Must be able to relay clinical information clearly
• Must have PC skills ideally will be able to use basic Word, Excel and e-mail s
• Must be comfortable with following processes/procedures
• Should be personable, polite and patient.
• Needs to have an empathy with patients, some of whom may not be so patient or polite due to anxiety
• Ability to remain calm in sometimes fraught circumstances
• Needs to be sensitive when dealing with confidential issues
• Needs to apply common sense when dealing with situations which do not fit the norm
• Must be adaptable and comfortable dealing with changing priorities and be a team player
• Must be able to assess their own competency
• Must be aware of the professional boundaries they are working to and highlight any areas of required development

In return we offer

• Market leading salary scales
• 27 days annual leave plus bank holidays pro rata
• An opportunity to significantly develop your existing skillset
• Sector Leading Training
• Access to our bespoke learning management system
• Annual formative clinical assessments to support competency development
• Varied opportunities for career development within our wider organisation
• A range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.

Person Specification

Qualifications

Essential

• Experience in phlebotomy
• An understanding of confidentiality is required and the ability to use own judgment
• The post holder must be an excellent communicator both spoken and written
• The post holder must be well presented and wear a uniform in line with Operose Health requirements
• Must be able to relay clinical information clearly
• Must have PC skills ideally will be able to use basic Word, Excel and e-mails

Desirable

• Should be personable, polite and patient.
• Needs to have an empathy with patients, some of whom may not be so patient or polite due to anxiety
• Ability to remain calm in sometimes fraught circumstances
• Needs to be sensitive when dealing with confidential issues
• Needs to apply common sense when dealing with situations which do not fit the norm
• Must be adaptable and comfortable dealing with changing priorities and be a team player
• Must be able to assess their own competency
• Must be aware of the professional boundaries they are working to and highlight any areas of required development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Brunswick Medical Centre

39 Brunswick Centre

London

WC1N 1AF

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)