Practice Manager - St Ann's Road Surgery

Job description

Job responsibilities

Working with the site Clinical and Operational Leads to manage and lead the practice both operationally and strategically, ensuring achievement of targets, delivery within budget and the development of the service. This includes line management of the administrative staff and the clinical rota and being responsible for the day-to-day smooth running of the practice supported by the Regional Manager and Clinical Leadership. In addition, the Practice Manager is required to develop effective working relationships with key stakeholders and ensure delivery of a high quality, value for money service to patients.

• On a day-to-day basis ensure the delivery of excellent patient care by leading the practice team with vision and drive

• Be a champion of equality and diversity, ensuring good community culture across the practice, utilising organisational communication tools and resources.

• In addition to the admin team, provide support to the clinical and nursing teams

• Manage services as required to meet contractual, quality and safety expectations

• Ensure there is a system in place to effectively communicate with staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group

• Plan and deliver the necessary changes to the running of the practice to ensure the needs of patients and contractual obligations are met e.g. revised workplans and rotas

• Identification and implementation of systems to improve the efficiency and effectiveness of the practice

In return we offer

• Market leading salary scales

• 27 days annual leave plus bank holidays pro rata

• An opportunity to significantly develop your existing skillset

• Sector Leading Training

• Access to our bespoke learning management system

• Varied opportunities for career development within our wider organisation
• A range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.

Person Specification

Qualifications

Essential

• To be considered for this exciting role you must have
• Degree level certification Relevant management or finance qualification
• Significant people, appraisal and performance management systems experience
• Good working knowledge of employment law, health & safety, employment contracts
• Experienced with Microsoft Office software
• Significant Experience of dealing with the public/patients
• Demonstrable experience of developing and working with teams
• Financial management experience
• Demonstrable experience of working within a budget and increasing income

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Operose Health

Address

Laurels Healthy Living Centre

256 St. Ann's Road

London

N15 5AZ

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)