Job summary
The Clinic Lead plays a pivotal role in leading the Outpatient team and managing the efficient and safe running of our Outpatient services.
The Outpatient Service is staffed by a mixed clinical team of registered; Ophthalmic Nurses, ODPs and non-registered; Ophthalmic Technicians, Senior Ophthalmic Assistants, and Ophthalmic Assistants, and students, made up of contracted and flexible bank staff. These staff, including the Clinic Lead, rotate across the service to also cover Admission/Discharge and Theatre duties.
Interviews will take place on the 19th June 2025.
Main duties of the job
The Clinic Lead manages a range of clinics: diagnostics, pre- and post-operative assessments and laser procedures. The Clinic Lead is responsible for ensuring that high quality patient care and assistance to a range of clinicians: Consultants, Optometrists, Nurse Consultant and Advanced Nurse Practitioners is given, along with assurances to the Clinical Service Manager, Clinical Director and Operations Director.
About us
WHO ARE WE?
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what its like to work here, we have been certified as a Great Place to Work for the second year running. The feedback has directly contributed to Newmedica being listed among the UKs top 50 Best Workplaces for 2025.
Benefits
2.5% Bonus of your annual salary paid twice a year (subject to criteria)
25 days annual leave plus bank holidays
Free 12 Month Headspace Subscription
Discounted Gym Memberships
Holiday Purchasing
Birthday and Feedback Vouchers
A company pension scheme
Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7well-being/counselling/advice service and a retail/technology discount scheme.
Job description
Job responsibilities
KEY RESPONSIBILITIES
To lead diagnostic and technological outpatient service requirements, including troubleshooting, updates and quality assurance, linking with manufacturers or central team/external resources.
To provide leadership for a mixed team of employees, including bank staff that cover Outpatient activity within the service. The post holder will have line management responsibility of team members.
To clinically triage referrals for the services offered at Newmedica Worcester & Bromsgrove.
To manage the operational aspects of the Outpatient service, including oversight of staff; rota, recruitment and competence.
To aid management in the processes needed to foster good practice in clinical governance such as audit and continuous professional development.
To identify any risks and ensure that appropriate action is taken, in accordance with Newmedica Risk Management policy, providing expert advice and focusing on principles of a learning organisation.
Job description
Job responsibilities
KEY RESPONSIBILITIES
To lead diagnostic and technological outpatient service requirements, including troubleshooting, updates and quality assurance, linking with manufacturers or central team/external resources.
To provide leadership for a mixed team of employees, including bank staff that cover Outpatient activity within the service. The post holder will have line management responsibility of team members.
To clinically triage referrals for the services offered at Newmedica Worcester & Bromsgrove.
To manage the operational aspects of the Outpatient service, including oversight of staff; rota, recruitment and competence.
To aid management in the processes needed to foster good practice in clinical governance such as audit and continuous professional development.
To identify any risks and ensure that appropriate action is taken, in accordance with Newmedica Risk Management policy, providing expert advice and focusing on principles of a learning organisation.
Person Specification
SUPPLEMENTAL INFORMATION COMMON TO ALL ROLES
Essential
- ADDITIONAL RESPONSIBILITIES
- Actively promote and market Newmedica and present a positive image of the Company and its activities both within and outside the Healthcare environment.
- Ensure the quality standards and performance measures applying to the work of the section are met and facilitate continuous improvements in all aspects of the post.
- Undergo any self-development and training as necessary for success in the role and provide support and development for others where appropriate.
- Carry out any duties at all times in accordance with the Companys policies including Equality and Diversity and Health and Safety.
- Promote by positive example both internally and externally, the purpose and vision of Newmedica.
- Undertake all responsibilities in adherence with Newmedica Policies and Protocols for Infection, Prevention and Control.
- Undertake any other responsibilities commensurate with the grade of the post, which the principal or their senior management representative may from time to time require.
- STATUS OF THIS DOCUMENT
- This job description is a guide to the work that you will initially be required to undertake.
- It may be changed from time to time, in consultation with you, to meet changing circumstances.
- It does not form part of your contract of employment.
- CRIMINAL RECORDS DECLARATION
- Newmedica is exempt from Rehabilitation of Offenders Act (1974) and we will ask applicants to disclose details of convictions, irrespective of whether they are spent or not.
- SAFEGUARDING
- It is the responsibility of all Newmedica employees and contractors to fully comply with Newmedica safeguarding policies and procedures.
- Individuals must ensure that they understand their role in protecting adults and children that may be at risk of abuse.
- SAFEGUARDING
- It is the responsibility of all Newmedica employees and contractors to fully comply with Newmedica safeguarding policies and procedures.
- Individuals must ensure that they understand their role in protecting adults and children that may be at risk of abuse.
- For the full job description, please email lucy.capolongo@newmedica.co.uk
Skills and Personal Attributes
Essential
- Excellent leadership skills.
- Calm in pressurised environments.
- Ability to work with a range of individuals across a variety of functions.
- Forward thinking & pro-active.
- Organised with a high attention to detail.
- Team player who is willing and happy to support the effective running of a Newmedica service.
Qualifications
Essential
- Ophthalmic Outpatient experience.
- Demonstrate leadership skills through experience.
- Proven experience in effective patient experience and safety.
- Comfortable with Microsoft Office products and using computerised systems for data input/output and review.
- Able to demonstrate a commitment to CPD.
- Previous line management experience.
- Previous audit experience and knowledge of governance processes.
Desirable
- Hold a current professional degree/diploma and work to the requirements of the Codes of Practice and Professional Standards as befits their professional registration.
- Professional registration not essential.
- Admission/Discharge experience.
Person Specification
SUPPLEMENTAL INFORMATION COMMON TO ALL ROLES
Essential
- ADDITIONAL RESPONSIBILITIES
- Actively promote and market Newmedica and present a positive image of the Company and its activities both within and outside the Healthcare environment.
- Ensure the quality standards and performance measures applying to the work of the section are met and facilitate continuous improvements in all aspects of the post.
- Undergo any self-development and training as necessary for success in the role and provide support and development for others where appropriate.
- Carry out any duties at all times in accordance with the Companys policies including Equality and Diversity and Health and Safety.
- Promote by positive example both internally and externally, the purpose and vision of Newmedica.
- Undertake all responsibilities in adherence with Newmedica Policies and Protocols for Infection, Prevention and Control.
- Undertake any other responsibilities commensurate with the grade of the post, which the principal or their senior management representative may from time to time require.
- STATUS OF THIS DOCUMENT
- This job description is a guide to the work that you will initially be required to undertake.
- It may be changed from time to time, in consultation with you, to meet changing circumstances.
- It does not form part of your contract of employment.
- CRIMINAL RECORDS DECLARATION
- Newmedica is exempt from Rehabilitation of Offenders Act (1974) and we will ask applicants to disclose details of convictions, irrespective of whether they are spent or not.
- SAFEGUARDING
- It is the responsibility of all Newmedica employees and contractors to fully comply with Newmedica safeguarding policies and procedures.
- Individuals must ensure that they understand their role in protecting adults and children that may be at risk of abuse.
- SAFEGUARDING
- It is the responsibility of all Newmedica employees and contractors to fully comply with Newmedica safeguarding policies and procedures.
- Individuals must ensure that they understand their role in protecting adults and children that may be at risk of abuse.
- For the full job description, please email lucy.capolongo@newmedica.co.uk
Skills and Personal Attributes
Essential
- Excellent leadership skills.
- Calm in pressurised environments.
- Ability to work with a range of individuals across a variety of functions.
- Forward thinking & pro-active.
- Organised with a high attention to detail.
- Team player who is willing and happy to support the effective running of a Newmedica service.
Qualifications
Essential
- Ophthalmic Outpatient experience.
- Demonstrate leadership skills through experience.
- Proven experience in effective patient experience and safety.
- Comfortable with Microsoft Office products and using computerised systems for data input/output and review.
- Able to demonstrate a commitment to CPD.
- Previous line management experience.
- Previous audit experience and knowledge of governance processes.
Desirable
- Hold a current professional degree/diploma and work to the requirements of the Codes of Practice and Professional Standards as befits their professional registration.
- Professional registration not essential.
- Admission/Discharge experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
