Job summary
We have an exciting opportunity at Newmedica
Bristol for an individual looking for a clinical based role in Ophthalmology. We are looking for an Ophthalmic Technician
to join the team and help us continue to deliver outstanding clinical care for
our patients.
Main duties of the job
As an Ophthalmic Technician you will play an
integral role in our ophthalmology outpatient clinics. You will be trained to
use all diagnostic equipment and undertake the initial clinical assessment of
patients. You will support the Consultant by helping to ensure that clinics run
smoothly, to time, and appointments are conducted in the right manner.
As someone with experience in ophthalmic care
you will also act as a point of escalation if junior colleagues have queries or
concerns.
The thought of eye surgery can be a daunting prospect for patients to
deal with. If you have the ability to put patients at ease, have strong
communication skills, and are able to explain clearly and effectively what the
different tests are for so that patients understand their treatment, then you
are a great fit for the role.
You will spend most of your time at our main
location at Aztec West, however, there may be occasions where you will be
required to work at our locations in Clifton and Langford.
About us
Newmedica are
one of the leading providers of NHS ophthalmology services in England,
providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight
and eye health.
We care for thousands of NHS and private
patients a year in our specialist eye clinics across the country. We have significant growth plans over the
next few years as we look to establish a national footprint and open many new
sites across the UK.
We are thrilled to say that, following an
independently conducted survey of Newmedica colleagues, we have been certified
as a Great Place to Work. This is a
global benchmark that recognises employers who create an
outstanding employee experience.
Job description
Job responsibilities
ROLE SUMMARY
Ophthalmic Technicians play an integral role in the delivery of clinical services by performing detailed clinical tests, supporting the clinical assessment of each patient and ensuring that all patients understand their treatment.
Ophthalmic Technicians work within the Clinical Services team with Consultant Ophthalmologists, Optometrists, Ophthalmic Nurses and Ophthalmic Assistants. Alongside Ophthalmic Assistants, they also contribute to the smooth and efficient running of the clinic and ensuring patient records are maintained accurately.
Combining a friendly and accessible personal manner with advanced clinical skills, our Ophthalmic Technicians pride themselves in delivering a great patient experience and on their ability to work within clinical teams to maintain and enhance processes to maximise quality and efficiency.
Previous experience in ophthalmic care is essential, however no clinical knowledge is assumed (full training will be given both theory and practical study). A background in biological or healthcare science would be an advantage and a desire to learn is essential. It is expected that the companys growth plans will provide ongoing challenges for the post-holders as well as appropriate career development opportunities.
KEY RESPONSIBILITIES
Primary responsibility for delivering clinical services, including:
- Contribute to safe, effective and efficient functioning of diagnostic services including ophthalmic assessments of the structure and function of the eye
- Managing the relationship with the patient and conveying information to agreed protocols to them, ensuring that exceptional customer service is delivered.
- Management of patient data; ensuring availability, required accuracy and confidentiality. Maintain high professional standards of ophthalmic imaging and investigations to patients by performing, verifying and recording results of clinical testing with absolute integrity.
- Provide support and assistance to both Optometrists and Ophthalmologists to ensure optimal patient flow and provide a high level of patient care
- Undertaking other ad hoc and administrative tasks as required ensuring the smooth running of the clinic.
- Appropriate escalation of process, clinical, equipment, quality or infection risk issues.
- Committed to continued professional development and clinical governance, including participating in appraisal process, completion of mandatory training and clinical audits and research as required.
- Undertaking ophthalmic imaging and diagnostic tests to support the Clinician in the patient appointment
- Provide support to patients in clinic who may be elderly or visually impaired
CLINICAL DUTIES
- Undertake a variety of ophthalmic imaging and diagnostic tests to include as a minimum visual acuity, tonometry, biometry, blood pressure, A-Scan ultrasound, pachymetry, colour vision, visual fields and OCT
- Perform a detailed history and symptoms of patients when supporting Clinicians
- Carry out anterior segment examination of eye using slit lamp biomicroscopy to record key findings
- Be able to work in a range of clinics to include cataract, glaucoma, oculoplastic, general and retinal
- Have a good understanding of a raised or lowered BP reading and ensure an efficient handover to consultants when necessary.
- Recognise changes in observations of patient, report and act on said changes.
- Maintain high levels of infection control and take appropriate action if standards are not being met.
- Adhere to waste disposal protocols in clinics
- Instruct patients in appropriate techniques or tasks.
- Assist Clinicians in emergency management of patients.
- Act as a point of contact for technical, operational or patient issues in clinic, resolving them or escalating as appropriate
- Act as a chaperone.
- Maintain patient confidentiality at all times
- Help patients appreciate principles of "healthy living" and provide literature for patients as needed.
- Adhere to good record keeping.
- Assist in the maintenance of equipment and escalate issues appropriately
- Working with the Registered Manager to ensure the service remains CQC compliant
Job description
Job responsibilities
ROLE SUMMARY
Ophthalmic Technicians play an integral role in the delivery of clinical services by performing detailed clinical tests, supporting the clinical assessment of each patient and ensuring that all patients understand their treatment.
Ophthalmic Technicians work within the Clinical Services team with Consultant Ophthalmologists, Optometrists, Ophthalmic Nurses and Ophthalmic Assistants. Alongside Ophthalmic Assistants, they also contribute to the smooth and efficient running of the clinic and ensuring patient records are maintained accurately.
Combining a friendly and accessible personal manner with advanced clinical skills, our Ophthalmic Technicians pride themselves in delivering a great patient experience and on their ability to work within clinical teams to maintain and enhance processes to maximise quality and efficiency.
Previous experience in ophthalmic care is essential, however no clinical knowledge is assumed (full training will be given both theory and practical study). A background in biological or healthcare science would be an advantage and a desire to learn is essential. It is expected that the companys growth plans will provide ongoing challenges for the post-holders as well as appropriate career development opportunities.
KEY RESPONSIBILITIES
Primary responsibility for delivering clinical services, including:
- Contribute to safe, effective and efficient functioning of diagnostic services including ophthalmic assessments of the structure and function of the eye
- Managing the relationship with the patient and conveying information to agreed protocols to them, ensuring that exceptional customer service is delivered.
- Management of patient data; ensuring availability, required accuracy and confidentiality. Maintain high professional standards of ophthalmic imaging and investigations to patients by performing, verifying and recording results of clinical testing with absolute integrity.
- Provide support and assistance to both Optometrists and Ophthalmologists to ensure optimal patient flow and provide a high level of patient care
- Undertaking other ad hoc and administrative tasks as required ensuring the smooth running of the clinic.
- Appropriate escalation of process, clinical, equipment, quality or infection risk issues.
- Committed to continued professional development and clinical governance, including participating in appraisal process, completion of mandatory training and clinical audits and research as required.
- Undertaking ophthalmic imaging and diagnostic tests to support the Clinician in the patient appointment
- Provide support to patients in clinic who may be elderly or visually impaired
CLINICAL DUTIES
- Undertake a variety of ophthalmic imaging and diagnostic tests to include as a minimum visual acuity, tonometry, biometry, blood pressure, A-Scan ultrasound, pachymetry, colour vision, visual fields and OCT
- Perform a detailed history and symptoms of patients when supporting Clinicians
- Carry out anterior segment examination of eye using slit lamp biomicroscopy to record key findings
- Be able to work in a range of clinics to include cataract, glaucoma, oculoplastic, general and retinal
- Have a good understanding of a raised or lowered BP reading and ensure an efficient handover to consultants when necessary.
- Recognise changes in observations of patient, report and act on said changes.
- Maintain high levels of infection control and take appropriate action if standards are not being met.
- Adhere to waste disposal protocols in clinics
- Instruct patients in appropriate techniques or tasks.
- Assist Clinicians in emergency management of patients.
- Act as a point of contact for technical, operational or patient issues in clinic, resolving them or escalating as appropriate
- Act as a chaperone.
- Maintain patient confidentiality at all times
- Help patients appreciate principles of "healthy living" and provide literature for patients as needed.
- Adhere to good record keeping.
- Assist in the maintenance of equipment and escalate issues appropriately
- Working with the Registered Manager to ensure the service remains CQC compliant
Person Specification
Qualifications
Essential
- A good level of general education to at least A-level standard or above; or equivalent qualification or experience
Experience
Essential
- Previous experience within an ophthalmology healthcare setting with a strong understanding of diagnostic services and equipment e.g. Biometry, Optical Coherence Tomography and Humphrey Visual Fields
- Experience in delivering high quality diagnostic assessments in investigation of patients
- To be able to critically reflect on your technical practice
Desirable
- Ability to build a working knowledge of eye physiology and treatment. Previous experience of human physiology, biological science or allied healthcare is a distinct advantage
- Ability to undertake simple fault remedy, cleaning and maintenance of imaging equipment or any apparatus within the clinic
Skills and Personal Attributes
Essential
- Fully computer literate - comfortable with Microsoft Office products and the ability to learn new patient record systems and operate specialist imaging software.
- Enjoys working with a range of people and can tailor their approach to a diversity of patient needs.
- Excellent verbal and written communication skills with a good patient manner.
- Excellent organisation skills and the ability to multi-task whilst adhering to strict clinical protocols
- Motivated to learn through self-study and drive experiential learning with minimal support
- Committed to delivery of consistently high standards of testing and administration with an ability to pay close attention to detail.
- Demonstrates the ability to, or willingness to learn, self-reflection and openness to feedback combined with the commitment to improve.
- Leading by example and adhering to Newmedicas values and maintaining professionalism at all times
- Able to adapt to new systems readily
- Able to work efficiently in high volume clinics
- Able to remain calm under pressure
- Able to balance working independently with appropriate escalation.
- Maintains a safe & healthy working environment
- Demonstrate a high level of discretion and confidentiality
- Ability to work within the time constraints of a clinic appointment system
- Act as a role model for junior members of staff
Person Specification
Qualifications
Essential
- A good level of general education to at least A-level standard or above; or equivalent qualification or experience
Experience
Essential
- Previous experience within an ophthalmology healthcare setting with a strong understanding of diagnostic services and equipment e.g. Biometry, Optical Coherence Tomography and Humphrey Visual Fields
- Experience in delivering high quality diagnostic assessments in investigation of patients
- To be able to critically reflect on your technical practice
Desirable
- Ability to build a working knowledge of eye physiology and treatment. Previous experience of human physiology, biological science or allied healthcare is a distinct advantage
- Ability to undertake simple fault remedy, cleaning and maintenance of imaging equipment or any apparatus within the clinic
Skills and Personal Attributes
Essential
- Fully computer literate - comfortable with Microsoft Office products and the ability to learn new patient record systems and operate specialist imaging software.
- Enjoys working with a range of people and can tailor their approach to a diversity of patient needs.
- Excellent verbal and written communication skills with a good patient manner.
- Excellent organisation skills and the ability to multi-task whilst adhering to strict clinical protocols
- Motivated to learn through self-study and drive experiential learning with minimal support
- Committed to delivery of consistently high standards of testing and administration with an ability to pay close attention to detail.
- Demonstrates the ability to, or willingness to learn, self-reflection and openness to feedback combined with the commitment to improve.
- Leading by example and adhering to Newmedicas values and maintaining professionalism at all times
- Able to adapt to new systems readily
- Able to work efficiently in high volume clinics
- Able to remain calm under pressure
- Able to balance working independently with appropriate escalation.
- Maintains a safe & healthy working environment
- Demonstrate a high level of discretion and confidentiality
- Ability to work within the time constraints of a clinic appointment system
- Act as a role model for junior members of staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
