Job responsibilities
Main
responsibilities
To be
responsible for assessing, delivering and reviewing high standards of holistic,
individualised care, support and symptom management to patients and their
families in their own home or the IPU at the end of life in accordance with
Isabel Hospice working practices.
To monitor the
quality of care, promoting high standards in accordance with the policies of
Isabel Hospice and the Care Quality Commission standards.
Provide
information, advice and support to patients, families and carers face to face
and via the advice line and to be aware of escalation procedures.
Demonstrate
interpersonal skills that promote clarity, compassion, empathy, respect and
trust.
To work as a
member of a multi-professional team providing and coordinating 24/7 care for
those dying in the Community and IPU settings.
Working as part
of a rota covering early and late shifts which will be allocated. The IPU shifts would be consecutive as would
the H@H shifts, unless service requirements dictated otherwise.
Clinical responsibilities
Undertake
holistic assessments, including dynamic manual handling risk assessment, taking
into account the risk associated with potential unsuitable environments.
Advise patients
in relation to their illness and their families and carers on their specific
needs and to enable expression of preferences and wishes in relation to future
care in a safe environment.
Assess and
manage symptom control with support from the Multidisciplinary Team. Pre-empting preventable, physical symptoms
and reducing psychological distress.
Maintain and
promote effective and efficient working and communication with other members of
the multi disciplinary team across community and hospitals, care homes,
voluntary private and statutory agencies.
To actively promote high standards of care in all settings.
Promote
privacy, dignity and respect of all patients, their families/carers and all
staff.
Provide,
implement and evaluate individualised care recorded in the care plan and when
required participate in multi professional meetings, acting as patient advocate
and representing aspects of the patients management.
Understand
psychological issues as well as family dynamics affecting terminally ill
patients and their families, providing support and advice specific to their
needs.
Always maintain a high standard of infection control,
keeping up to date with infection control procedures.
Ensure clear,
concise, accurate records are made and that all communication is maintained in
relation to care delivery adhering to local & national guidance.
In the absence
of the Lead Nurse in H@H assist with the triaging of referrals and urgent calls
during working hours, providing a rapid response as the need arises, working
closely with the Hospice at Home Administrator.
Supervise
Health Care Assistants and monitor quality of care, promoting high standards in
accordance with policies of Isabel Hospice and Care Quality standards
commission.
To participate
in audits, as required.
Act as a role
model to junior staff to support their development.
Promote
evidence based practice and assist with implementation of changes to the
service as required.
Personal
responsibilities
The post holder
will:
Maintain
professional and courteous working relationships with all staff and those with
whom contact is made, respecting diversity and ensuring quality at all times.
Be responsible
for taking reasonable care with regard to self as well as for colleagues,
patients or visitors who might be affected by any act or omission by the post
holder.
Act as an
excellent role model by upholding and implementing good practice in the
workplace.
Quality
Participate in
monitoring standards of care, policies and procedures through audit and patient
satisfaction monitoring.
Work as a team to
ensure there is compliance with the requirements of the CQC and other
regulatory bodies.
Be a champion
for patient safety, clinical effectiveness, and patient experience.
Ensure all
patient related information is treated sensitively adhering to Isabel Hospice
policy.
Report any
accidents or incidents and raise any concerns as per Isabel Hospice policy.
Ensure ability
to manage electronic record system taking into consideration the need to
protect access (ID, passwords, swipe cards).
Maintain a
professional appearance in line with Isabel Hospice policies.
Uphold Isabel
Hospices values & behaviours and behave in a manner fitting to the
position of the post holder.
Undertake any
other duties which reasonably fall within the scope of the role.
Professional, Training & Development
Work to the NMC/HCPC
code to prioritise people, practice effectively, preserve safety and promote
professionalism and trust.
Take personal
responsibility for lifelong learning and development using clinical
supervision, appraisal and actively engaging with learning and development
opportunities.
Attend
mandatory training to comply with statutory and regulatory requirements of the
NMC/HCPC and to work in accordance with Isabel Hospice policies and procedures.
