Job summary
UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE TO EVERY LIFE
We have an exciting opportunity for a Patient Engagement Lead to join our team at HMP Fosse Way, a Category C resettlement prison in Leicester.
HMP Fosse Way opened in May 2023. Its state of the art design and facilities offer a secure environment to provide skills and qualifications to the men, enabling them to secure meaningful employment on release with the aim of reducing reoffending rates.
We are welcoming applications from those with Lived Experience of the Justice System Salary This position is full time, youll receive an annual salary up to £37,796 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.Main duties of the job
As a Patient Engagement Lead, your responsibilities will vary. You will
- Be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients needs and priorities, involving patients (where possible) in project and training delivery.
- Act as a point of contact and respond to patient engagement enquires from staff, external partners and patients. Additionally, within this role, you will be responsible for the oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region.
- Youll ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations are communicated with patients, staff and external partners where necessary.
If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
It doesnt stop there we also offer:
- Discounts on shopping and leisure activities
- Support to grow in your role and continue your professional development
- 24/7 employee assistance helpline and financial assistance when you need it
About us
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:
- we treat patients and each other as we would like to be treated
- we act with integrity
- we embrace diversity
- we strive to do things better together
We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
- Provide outstanding patient experience by seeking out, listening to and acting on their feedback, so that care is personalised and informed by what matters to them.
- You will work closely with patients, healthcare and prison colleagues to ensure the patient is at the centre of service delivery.
Although not essential ideal applicants would have experience in a hospital, community or prison environment.
Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Details
Date posted
08 July 2025
Pay scheme
Other
Salary
£28,485 to £37,109.63 a year Up to £37,109 depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
12138
Job locations
1 Tigers Road
Glen Parva
Wigston
LE18 4WS
Employer details
Employer name
Practice Plus Group
Address
1 Tigers Road
Glen Parva
Wigston
LE18 4WS
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
