Job summary
UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE TO EVERY LIFE
We have an exciting opportunity for an Administrator to join the team at HMP Full Sutton, a Category A and B male prison near Pocklington.
This is a fantastic opportunity to join the healthcare team on site, ensuring that patients receive the best quality care, and the healthcare team are fully supported. You will be joining the Full Sutton Family, a close knit team of 25 who deliver the best possible care to patients onsite! Hours: This is a full time role, working 37.5 hours per week. Shifts are Monday to Friday, 08:00 - 16:00 / 08:30 - 16:30. Salary: This position is full time, youll receive an annual salary of £24,924 - £27,582 per annum - depending on experience. How will we support you?Bespoke induction, including our Introducing Health in Justice training course
Competency framework
Regional and national career development opportunities
Our bespoke Learning Management System to address your learning needs
Support from the wider team
Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks
Main duties of the job
As our new Administrator, your responsibilities will include:
- Dealing with healthcare colleagues and other professionals over the phone, face to face and via email, delivering a high level service at all times
- Provide a high quality admin service to the healthcare team, as well as working closely with the prison staff
- Support and manage prisoner applications - scanning, processing and directing these to the correct department
- Log complaints and ensure they are answered within agreed timeframes
- Work with the offender management team
- Provide admin support to the multidisciplinary meetings, including minute taking
- Ensure that systems are kept up to date to ensure accurate reporting
If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
It doesnt stop there we also offer:
- Company pension scheme
- 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
- An extensive range of wellbeing and lifestyle benefits
- Discounts on shopping and leisure activities
- Support to grow in your role and continue your professional development
- Excellent long-term career prospects
- 24/7 employee assistance helpline and financial assistance when you need it
About us
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:
- we treat patients and each other as we would like to be treated
- we act with integrity
- we embrace diversity
- we strive to do things better together
We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
Our new Administrator will ideally have:
- Experience within an administrative role - any experience in a healthcare environment would be an advantage, such as a hospital or GP surgery
- Any experience of using SystmOne would be a bonus!
- Be happy to work in a diverse environment, with lots of different colleagues across both healthcare and the wider prison
- Good IT skills, including MS Office (Excel, Outlook, Word etc)
Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Details
Date posted
16 June 2025
Pay scheme
Other
Salary
£24,924 to £27,582 a year £24,924 - £27,582 per annum - depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
11817
Job locations
HMP Full Sutton
Full Sutton
York
Yorkshire
YO41 1PS
Employer details
Employer name
Practice Plus Group
Address
HMP Full Sutton
Full Sutton
York
Yorkshire
YO41 1PS
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
