Job summary
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With the ever-increasing number of treatments and care we give to patients, our professional and detailed Administration department is need of an additional Patient Receptionist to join and assist the team at our Emersons Green hospital.
- What skills do you have that make you a good receptionist?
- Are you naturally welcoming person, who gains personal value from offering help and support?
- Are you able to thrive in a fast paced and challenging environment, yet still ensure every step of every administration process is covered from start to finish?
Youll be playing your part of a small yet strong Patient Reception team, acting as the first point of contact for all patients and visitors, assisting in ensuring the smooth the operational function of the hospital.
This is a full-time permanent position (37.5 hpw) Monday to Saturday shift patterns on a rota basis; 06:00 to 14:00, 08:00 to 16:00, 13:00 to 21:00 + two Saturday shifts per month.Main duties of the job
Being one of our Patient Receptionist, will see you meeting and greeting patients and visitors at reception, ensuring they have the necessary paperwork / ID. You will book them in, inform them of any information they require and make them comfortable whilst you inform the person whom they are to meet of their arrival.
Youll answer calls from patients, GP surgeries and other hospital departments on all aspects relating to booking appointments, admissions and patient referrals, and or just general enquiries.
You will need to be familiar with the internal clinical system, as you will be using this daily! Youll record patient attendance and any failures to attend and you will need to process patient discharge summaries.
You will be accountable for opening up and closing down the reception following set procedures. The processing of mail incoming and outgoing will be a daily requirement, youll be managing the car parking pass allocation register.
On occasions, you will be providing help to the wider admin function. This could see you scheduling patients for surgery, co-ordinating and aligning dates and ensuring that the patient meets the criteria required before hand with assistance from the clinical teams.
About us
You will be an effective communicator at all levels both written and verbal and will be PC literate, being familiar with MS Office tools (Excel in particular), able to pick up new systems easily.
Multi-tasking will be second nature to you as you will have examples of having had to juggle multiple tasks at the same time.
Everything we do is focused on providing a high standard of safe and effective patient care. When youre part of the Practice Plus Group team, you dont just have a job, you have a career! To apply for the role, click on the link below. If you have any questions contact kaleb.gumbs@practiceplusgroup.com. All shortlisted candidate will be contacted but please note, Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK.Details
Date posted
09 June 2025
Pay scheme
Other
Salary
£24,054.45 a year £24,054 per annum + benefits
Contract
Permanent
Working pattern
Full-time
Reference number
11648-1
Job locations
The Brooms
Emersons Green
Bristol
Bristol
BS16 7FH
Employer details
Employer name
Practice Plus Group
Address
The Brooms
Emersons Green
Bristol
Bristol
BS16 7FH
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Employer contact details
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