Job summary
Practice Plus Group are currently delivering Integrated Urgent Care services in Worcestershire and Warwickshire, and are looking for a Service Delivery Manager to join our already busy team.
In this role, you would be jointly working with the Medical Lead and Regional Manager to provide an efficient and satisfying service to commissioners and patients alike, while also ensuring and improving on the high performance and morale of our multi-disciplinary teams.
The Service Delivery Manager will be responsible for the out of hours services that Practice Plus Group operate in Worcestershire, Warwickshire, Coventry and Rugby. You will also be actively monitoring and reporting on the service's performance and needs, working with budgets as well as using your skills to recruit, develop and lead both operational and clinical staff and their processes. This will include conducting appraisals and training, assisting in investigations where required and applying Practice Plus Group's visions and values
This role will be based in our offices in Worcestershire and Warwickshire as well as some home working. Permanent, full time role of 37.5 hours a week, which will also include rotating silver on-call responsibilities.
Main duties of the job
Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. Were proud to be at the forefront of developing new and exciting ways to support the nations health too, helping patients to maximise their wellbeing and live life to the full. When youre part of the Practice Plus Group team, you dont just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. Well help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance so we always try to be flexible, helping you fit your working life around your home life.
About us
You will be an experienced manager, capable of overseeing and maintaining relationships across multiple teams and commissioners. This will involve coaching, influencing and motivating staff, and so the ability to communicate effectively and constructively is a must.
You will also have experience of managing budgets and projects, with the ability to develop processes and changes which will benefit the service. As such, you will also be proficient in data analysis and Excel, which will aid you in your reporting.
Experience within a healthcare setting is highly beneficial including knowledge about Care Quality Commission (CQC) registration and experience working in urgent care services
If you'd like to learn more, please contact George Robinson - george.robinson@practiceplusgroup.com for a Job Description and Person Specification. Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.Date posted
02 April 2025
Pay scheme
Other
Salary
£47,000 to £55,000 a year £47,000 to £55,000 Depending on Experience
Contract
Permanent
Working pattern
Full-time
Reference number
11158-1
Job locations
98C Blackpole Trading Estate West
Hindlip Lane
Worcester
Worcestershire
WR3 8TJ
Employer details
Employer name
Practice Plus Group
Address
98C Blackpole Trading Estate West
Hindlip Lane
Worcester
Worcestershire
WR3 8TJ
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
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