Job summary
UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE TO EVERY LIFE
We have a great opportunity for a Lead Administrator to join our Healthcare Team at HMP Hollesely Bay is a category D Prison and Young Offenders Institution near Woodbridge in Suffolk.
In this role you will have the opportunity to provide the highest standards of healthcare to our patients, without having to compromise on efficiency and quality.
The working hours are: Monday - Friday: 08:00 16:00
This position is full time, youll receive an annual salary up to 35,175 per annum - depending on experience.
It doesnt stop there we also offer:
- Discounts on shopping and leisure activities
- Support to grow in your role and continue your professional development
- 24/7 employee assistance helpline and financial assistance when you need it
Candidates are required to have a Legal right to work in the UK on a permanent basis and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
Main duties of the job
As our Lead Administrator, your responsibilities will vary. You will
- Manage the provision of administrative, clerical and secretarial services for the Practice Plus Group healthcare delivery on site (including HR, training, competency and efficiency)
- Facilitate the effective management of clinics and rota template, monitoring DNAs/cancellations and duplicate/ ineffective use of clinics
- Support the performance lead in the collection of statistics and data; coordinate the monthly data and produce reports when required.
If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
How will we support you?
- Bespoke induction, including our Introducing Health in Justice training course
- Competency framework
- Regional and national career development opportunities
- Our bespoke Learning Management System to address your learning needs
- Support from the wider team
About us
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:
- we treat patients and each other as we would like to be treated
- we act with integrity
- we embrace diversity
- we strive to do things better together
We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
Qualifications & Experience required
- Maths and English language skills at GCSE level or ability to demonstrate numeracy and literacy skills
- NVQ 2 Business Administration or equivalent experience
- Working to tight deadlines
- Diary management
- Organising meetings
- Using and maintaining databases, internet, Microsoft Office applications or equivalent, SystmOne
Although not essential ideal applicants would have experience in a hospital, community or prison environment.
Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Job description
Job responsibilities
As the Administration Lead, you will responsible for
working as part of the healthcare team to ensure provision of administrative,
clerical and secretarial services for the Practice Plus Group healthcare
delivery on site. Leading the Administration Team in all managerial functions,
including HR, training, competency and efficiency. Ensuring effective
management of clinics and rota template, monitoring DNAs/cancellations and
duplicate/ ineffective use of clinics; all referrals are managed efficiently
and all date is available and up to date at all times. Youll also be
responsible for supporting the Head of Healthcare in the preparation,
distribution and recording of complaints. Supporting the performance lead in
the collection of statistics and data; coordinate the monthly data and produce
reports when required.
Organise the recording
of meeting minutes and distribute with approval. To include: Local Quality
Delivery Board, Multi-Professional Clinical Case Clinics, Weekly Mental Health
Meeting, Local Quality Assurance Meeting and any others required and support
the clinical team in the governance of information that is required for Practice
Plus Group on an ongoing basis.
In this role, you will also;
Provide High quality administrative duties working within
site. You will deal with patients,
healthcare colleagues and other professionals over the phone, face to face and
via email in a professional and courteous manner. Maintaining an
efficient data and filing system including staff files and agency staff
profiles.
Deliver Administrative support
to the multidisciplinary meetings recognising the need for patient
confidentiality and multi-agency working.
You will use IT systems, clinical templates and data to ensure reporting
is accurate. As well as line management
for the administration team, promoting professionalism and accuracy to detail
within completion of duties.
Inspire Excellence by dealing
with patients and colleagues professionally, escorting visitors and contractors
around the prison as and when required.
You will also be responsible for liaison with a range of agencies,
internally and externally. Act as a team
leader for the administration team, including all HR functions, absence
management, appraisals, efficiency and delivery.
Promote The corporate image
through the production of accurate word processed letters, mail merge
correspondence, complex documents, agendas, reports, newsletters and
presentations in the Practice Plus Group house style using Word, Excel, and
relevant IT packages on networked computers. Professionalism
and attention to detail within the completion of your duties.
Share Knowledge, skills and expertise to ensure safe care, and
build multi-disciplinary teams of clinical and non-clinical colleagues who
support each other to do a great job.
Job description
Job responsibilities
As the Administration Lead, you will responsible for
working as part of the healthcare team to ensure provision of administrative,
clerical and secretarial services for the Practice Plus Group healthcare
delivery on site. Leading the Administration Team in all managerial functions,
including HR, training, competency and efficiency. Ensuring effective
management of clinics and rota template, monitoring DNAs/cancellations and
duplicate/ ineffective use of clinics; all referrals are managed efficiently
and all date is available and up to date at all times. Youll also be
responsible for supporting the Head of Healthcare in the preparation,
distribution and recording of complaints. Supporting the performance lead in
the collection of statistics and data; coordinate the monthly data and produce
reports when required.
Organise the recording
of meeting minutes and distribute with approval. To include: Local Quality
Delivery Board, Multi-Professional Clinical Case Clinics, Weekly Mental Health
Meeting, Local Quality Assurance Meeting and any others required and support
the clinical team in the governance of information that is required for Practice
Plus Group on an ongoing basis.
In this role, you will also;
Provide High quality administrative duties working within
site. You will deal with patients,
healthcare colleagues and other professionals over the phone, face to face and
via email in a professional and courteous manner. Maintaining an
efficient data and filing system including staff files and agency staff
profiles.
Deliver Administrative support
to the multidisciplinary meetings recognising the need for patient
confidentiality and multi-agency working.
You will use IT systems, clinical templates and data to ensure reporting
is accurate. As well as line management
for the administration team, promoting professionalism and accuracy to detail
within completion of duties.
Inspire Excellence by dealing
with patients and colleagues professionally, escorting visitors and contractors
around the prison as and when required.
You will also be responsible for liaison with a range of agencies,
internally and externally. Act as a team
leader for the administration team, including all HR functions, absence
management, appraisals, efficiency and delivery.
Promote The corporate image
through the production of accurate word processed letters, mail merge
correspondence, complex documents, agendas, reports, newsletters and
presentations in the Practice Plus Group house style using Word, Excel, and
relevant IT packages on networked computers. Professionalism
and attention to detail within the completion of your duties.
Share Knowledge, skills and expertise to ensure safe care, and
build multi-disciplinary teams of clinical and non-clinical colleagues who
support each other to do a great job.
Person Specification
Qualifications
Essential
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Desirable
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Experience
Essential
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Desirable
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Additional Criteria
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Desirable
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Person Specification
Qualifications
Essential
- Please click the apply button to see the Job Description and Person Specification
Desirable
- Please click the apply button to see the Job Description and Person Specification
Experience
Essential
- Please click the apply button to see the Job Description and Person Specification
Desirable
- Please click the apply button to see the Job Description and Person Specification
Additional Criteria
Essential
- Please click the apply button to see the Job Description and Person Specification
Desirable
- Please click the apply button to see the Job Description and Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
