Patient Scheduler

Job summary

Where your work helps shape the healthcare of tomorrow You will be part of a close knit collaborative team who pride themselves in providing the highest standards to our patients and their families. Reporting to Patient Services Manager Louise, you will be situated within the Day Surgery/Community s team. You will liaise with the wider Practice Plus Group team to ensure the patients pathway is a smooth one and your sound administration skills paired with excellent customer service will see you thriving in this role. Providing a comprehensive, patient-centred service that ensures patients are treated within a timely manner within contractual and clinical time limits.  The Service Administrator will be cross-trained in receiving and registering of all referrals, booking of all appointments for Outpatient and Theatres, manning a busy telephone, liaising with GPS and adhering to set KPIs.

Main duties of the job

We are looking for

• Strong organisational and customer service skills 
• An excellent telephone manor
• A sincere desire to be part of a team that takes great pride in helping patients
• Previous experience working with a similar role

• An extensive range of wellbeing and lifestyle benefits
• The support you need to grow in your role and continue your professional development
• long-term career development opportunities
• Increased days of annual leave with years of service

About us

From ear, nose and throat treatments, to foot and ankle surgery, here at Practice Plus Group, the secondary care we provide is second to none. The consistently high CQC ratings our hospitals and surgical centres receive bear testimony to that. And our success is all down to the care, skill and commitment shown by our teams across the UK. Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. Its a chance to be part of an agile and innovative healthcare company thats determined to help our partners introduce new ideas and new ways of working. And its an opportunity to pursue a rewarding career as a key member of a caring team. If you have any questions, contact kerry.mills@practiceplusgroup.com We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.   Applicants must have the right to work in the UK.