Kernow Health CIC

PCN Business Manager

The closing date is 04 September 2025

Job summary

We look forward to your application for the business manager role for South Kerrier PCN .We are fortunate to have a vibrant and effective PCN team embedded in our local practices.

We expect that any applicant needs to be motivated to work in a collegiate, organised and collaborative way in order to continue to support this team and the wider needs of our population. An appreciative enquiry approach in your work will be essential.

Main duties of the job

Responsible for the efficient, effective and empathic management of our vibrant team .

Managing the PCN finances, claims , invoices , income streams, reports and accounts.

Fostering productive relationships across practices, our local community and with wider partner health, social and third sector colleagues.

About us

South Kerrier Primary Care Network covers 4 practices on the mainland and the Isles of Scilly. We have a unique position of covering both the most southerly and westerly populations in the country.

We help care for approximately 32, 500 people in partnership with our constituent practices.

Our approach to involving and empowering our population in understanding and designing our services is a key method in how we make decisions. We pride ourselves on our collaboration across organisations ,along with the embedding of continuity and personalisation of care for our population. We have a broad range of Additional Roles in our team. This includes a nationally award-winning Clinical Pharmacy team, First Contact Practitioners working across practices and our local MSK Out-patients. We understand how many of the people we care for, have complex and non-medical problems and have welcomed and embedded our amazing Social Prescribing Link Worker teams into our practices and a have a vibrant Wellbeing team including a Health and Well-being coach and Mental Health Practitioners.

We are proud to be part of the wider West integrated Care Area and continue the golden threads of focusing our decision-making and efforts through a health inequalities lens and ensuring we care for people as close to their own home as possible.

Date posted

08 August 2025

Pay scheme

Other

Salary

£38,000 a year

Contract

Permanent

Working pattern

Part-time

Reference number

E0306-25-0013

Job locations

Helston Medical Centre

Trelawney Road

Helston

Cornwall

TR13 8AU

Job description

Job responsibilities

Summary of Key Responsibilities:

1. Lead and manage team members and services on behalf of the PCN, included ARRS-funded and other PCN roles.

2. Manage funding and financial processes on behalf of the PCN.

3. Provide support and report to the Clinical Director and PCN management team on key aspects of PCN operations.

4. Liaise with key stakeholders within the wider sector and community, including commissioners, practices, other PCNs, charities and community groups.

1. Lead and manage team members and services on behalf of the PCN, included ARRS-funded and other PCN roles.

1.1 Provide leadership and support to directly employed team members and those employed via other agencies.

1.2 Collaborate with practice managers, team leaders and other colleagues to allocate and adjust team members time proportionately and according to need across the practices.

1.3 Manage relationships with external agencies and employers over service delivery within the PCN, agreeing terms, conditions, SLAs and liaising over issues and developments on an ongoing basis.

1.4 Work with the Clinical Director and team leaders to lead and support with recruitment, annual appraisals, reviews, personal development and performance management.

1.5 Attend and/or lead service-specific meetings and practice meetings as required to support PCN teams and operations.

1.6 Identify and propose opportunities to develop new roles or adapt existing team members responsibilities to meet emerging needs or projects within the PCN.

1.7 Work with the HR/Payroll lead within the Helios Group to support employment processes, including sickness, overtime, holidays, payroll, recruitment and leavers.

1.8 Develop staff-related policies and procedures for the PCN as required.

2. Manage funding and financial processes on behalf of the PCN.

2.1 Maintain accurate records and collate required evidence to support all PCN regular funding claims, including those provided via the ICB as part of the DES contract, as well as any specific projects.

2.2 Process and submit claims accurately and on-time.

2.3 Monitor progress against funded-contracts and projects, identifying and troubleshooting issues, reporting internally and externally on progress as required, and ensuring achievement and compliance.

2.4 Identify and propose opportunities to maximise use of existing funding.

2.5 Identify and respond to opportunities to secure additional funding for the PCN, advising on, collating and developing submissions as required.

2.6 Manage day-to-day financial operations, including purchase orders, invoicing, payments, and funding deployment to practices, maintaining accurate records within the accounting system.

2.7 Ensure that funding entitlements for practices are deployed in a timely way and in line with internal agreements and external requirements/limitations.

3. Provide support and report to the Clinical Director and PCN management team on key aspects of PCN operations.

3.1 Co-ordinate PCN-related meetings, including regular management meetings and external meetings as required. Manage venues, attendees, develop agendas, take minutes and keep records of actions as required.

3.2 Provide advice, insight and evidence on PCN operations to support with management decisions.

3.3 Provide regular reports and management information to the management team and practices as required/requested, including financial progress, forecasts, and data related to service delivery.

3.4 Work closely with the Digital Transformation Manager to support digital enhancement of PCN services, projects and operations.

4. Liaise with key stakeholders within the wider sector and community, including commissioners, practices, other PCNs, charities and community groups.

4.1 Alongside the Clinical Director, act as a key point of contact and liaison for commissioners and decision makers related to the PCN, including the ICB.

4.2 Attend external meetings with stakeholders and decision makers to represent the PCN, locally and regionally as required.

4.3 Liaise with other PCNs, health providers and services to enhance understanding and decision making, sharing best practice internally to enhance services.