Job summary
This
is an outstanding opportunity for the new CEO.
Previous experience in the care sector is essential and you must have
highly developed interpersonal skills and lead with authenticity and
compassion.
KHCIC
prides itself as being innovative and solutions focussed and our new CEO must
be similarly brave and share this positive approach to overcoming the many
challenges that those inside the care system, sometimes face.
If
you have any questions about the role or would like to discuss the post
further, please contact our HR team at angela.cavanagh5@nhs.net or 07826 548485 who will arrange a discussion
with our Chair.
Main duties of the job
This
is an exciting time for the KHCIC and for the new CEO to lead its future
development. Your values must be aligned with ours, and you will be committed
and have a proven track record of working at a strategic level as part of a
senior management team resulting in service improvement.
You
will be a highly motivated individual with a positive, can-do attitude and the
ability to engage effectively with a diverse range of audiences. You will have
the creativity and vision to inspire and lead change together with the focus to
ensure successful outcomes are reached.
About us
Kernow
Health CIC (KHCIC) is a high quality, high performing organisation which
currently delivers health care services to a population of over 1/2 million
across Cornwall.
Responsive,
adaptable, and continually evolving, KHCIC has a reputation fordelivery
of safe, clinically effective, and cost-efficient services which result in high
levels of patient satisfaction.
KHCIC
operates out of our head office in the city of Truro in Cornwall delivering
contracts of over £15 million, deploying a team of more than 380 including
healthcare professionals, management and administration support staff and a
central corporate services function delivering finance, HR, payroll, rostering,
governance, IT, and communications, all supporting our community and primary
care services as well as our urgent care/out of hours service.
KHCIC
is a not-for-profit community interest company and is governed by a Board
comprising four non-executive Directors and five Executive Directors.
Please
see the attached candidate pack for full details/requirements of the role. KHCIC
is an inclusive and diverse equal opportunities employer and welcomes
applications from all communities.
Job description
Job responsibilities
Kernow Health CIC (KHCIC) is a GP owned and led not-for-profit primary care organisation; all the money we generate through service contracts is invested back into providing patient care.
The Chief Executive will represent KHCIC at system level and ensure that we are an effective Partner Organisation.
Relationships
The post-holder will work closely within the Board, Executive Team, Senior Management Team, Clinical Teams, Independent Contractors, Stakeholders and Partners.
You will be key in developing and shaping the organisation culture and infrastructure, building on current values and ethos the Chief Executive will ensure we improve staff engagement and performance and meet our contractual obligations and target delivery for each service. He/she will engage with general practice and wider system partners to develop the organisation.
Key Responsibilities
The CEO has overall responsibility for:
- Developing and delivering our corporate business strategy and implementing key objectives to create the best organisational culture, systems, and processes and to deliver high quality clinical services to patients and ultimately ensure KHCIC continued success.
- To lead the executive team and delegate clear responsibilities to executive directors and hold them to account, and as the accountable officer report to and attend the Board.
- To ensure proactive stakeholder engagement and promote partnership working within the local healthcare system with our members, partners, NHS stakeholders, agencies, and other bodies as appropriate.
- Be visible and listen and engage with system partners, general practices and KHCIC staff at all levels.
- Work with the Board to set the strategic direction of KHCIC and develop strengthened governance arrangements.
- Ensure that the financial management of KHCIC is robust and complies with all statutory requirements and standards and delivers sustainable financial performance year-on-year.
- Lead a cohesive, effective executive management team to achieve our strategy and objectives.
- Lead the development of a highly engaged workforce where staff feel engaged, able to speak up, be heard and supported.
- Ensure effective talent management and succession planning.
- Ensure action on equality, diversity, and inclusion, both as an employer and as a provider of services.
Leading our people
- Lead on developing a new corporate business strategy for KHCIC which sets out the vision and culture we aspire to achieve.
- Ensure the executive management team is clear on individual and collective responsibilities and are visible across the organisation and that behaviours are aligned to the corporate strategy and values.
- Provide compassionate leadership and role model exemplary behaviour that inspires and empowers staff to deliver high quality care.
Quality and safe patient care
- Develop our culture of continuous improvement alongside the right systems, processes, and structures to deliver high quality healthcare.
- Provide the right conditions to improve patient safety and experience, clinical outcomes, and the quality of services.
- Listen to patients and the public to ensure high quality and accessible services that are responsive, effective, and timely.
- Champion a culture of openness, accountability, and equality of opportunity at all levels, supporting staff to feel confident to raise concerns.
Corporate and Clinical Governance
- Act as the Accountable Officer for KHCIC within its governance framework.
- Ensure the board receives the advice and information necessary to perform its duties, including legal requirements in relation to all key aspects of clinical activities, financial assets, people, I.T. and intellectual property.
- Ensure there is an effective Board Assurance Framework (BAF) underpinned by an associated risk register and risk management framework, in which patient safety is paramount and through which standards of patient care are evaluated and improved.
- Ensure there are appropriate and effective systems in place across services to achieve compliance with the requirements of clinical governance and of safe standards of patient care, and that all standards set by statutory regulators and other relevant bodies are implemented by the executive and senior management teams.
Operational Performance
- Monitor, evaluate, and manage organisational performance in accordance with strategic priorities, standards and values.
- Ensure KHCIC is compliant with regulator, NHS and Government guidance and requirements.
- Ensure the provision of clear, timely and accurate information, intelligence, and advise to the board to enable informed decision making and robust evaluation of performance. Draw the Boards attention to relevant risks and matter for consideration.
- Partnership working
- Fulfil KHCICs potential by providing leadership on a place and system level, reflective of organisational size and scale.
- Maximise opportunity to work collaboratively across the system to address current health needs and operational challenges.
Job description
Job responsibilities
Kernow Health CIC (KHCIC) is a GP owned and led not-for-profit primary care organisation; all the money we generate through service contracts is invested back into providing patient care.
The Chief Executive will represent KHCIC at system level and ensure that we are an effective Partner Organisation.
Relationships
The post-holder will work closely within the Board, Executive Team, Senior Management Team, Clinical Teams, Independent Contractors, Stakeholders and Partners.
You will be key in developing and shaping the organisation culture and infrastructure, building on current values and ethos the Chief Executive will ensure we improve staff engagement and performance and meet our contractual obligations and target delivery for each service. He/she will engage with general practice and wider system partners to develop the organisation.
Key Responsibilities
The CEO has overall responsibility for:
- Developing and delivering our corporate business strategy and implementing key objectives to create the best organisational culture, systems, and processes and to deliver high quality clinical services to patients and ultimately ensure KHCIC continued success.
- To lead the executive team and delegate clear responsibilities to executive directors and hold them to account, and as the accountable officer report to and attend the Board.
- To ensure proactive stakeholder engagement and promote partnership working within the local healthcare system with our members, partners, NHS stakeholders, agencies, and other bodies as appropriate.
- Be visible and listen and engage with system partners, general practices and KHCIC staff at all levels.
- Work with the Board to set the strategic direction of KHCIC and develop strengthened governance arrangements.
- Ensure that the financial management of KHCIC is robust and complies with all statutory requirements and standards and delivers sustainable financial performance year-on-year.
- Lead a cohesive, effective executive management team to achieve our strategy and objectives.
- Lead the development of a highly engaged workforce where staff feel engaged, able to speak up, be heard and supported.
- Ensure effective talent management and succession planning.
- Ensure action on equality, diversity, and inclusion, both as an employer and as a provider of services.
Leading our people
- Lead on developing a new corporate business strategy for KHCIC which sets out the vision and culture we aspire to achieve.
- Ensure the executive management team is clear on individual and collective responsibilities and are visible across the organisation and that behaviours are aligned to the corporate strategy and values.
- Provide compassionate leadership and role model exemplary behaviour that inspires and empowers staff to deliver high quality care.
Quality and safe patient care
- Develop our culture of continuous improvement alongside the right systems, processes, and structures to deliver high quality healthcare.
- Provide the right conditions to improve patient safety and experience, clinical outcomes, and the quality of services.
- Listen to patients and the public to ensure high quality and accessible services that are responsive, effective, and timely.
- Champion a culture of openness, accountability, and equality of opportunity at all levels, supporting staff to feel confident to raise concerns.
Corporate and Clinical Governance
- Act as the Accountable Officer for KHCIC within its governance framework.
- Ensure the board receives the advice and information necessary to perform its duties, including legal requirements in relation to all key aspects of clinical activities, financial assets, people, I.T. and intellectual property.
- Ensure there is an effective Board Assurance Framework (BAF) underpinned by an associated risk register and risk management framework, in which patient safety is paramount and through which standards of patient care are evaluated and improved.
- Ensure there are appropriate and effective systems in place across services to achieve compliance with the requirements of clinical governance and of safe standards of patient care, and that all standards set by statutory regulators and other relevant bodies are implemented by the executive and senior management teams.
Operational Performance
- Monitor, evaluate, and manage organisational performance in accordance with strategic priorities, standards and values.
- Ensure KHCIC is compliant with regulator, NHS and Government guidance and requirements.
- Ensure the provision of clear, timely and accurate information, intelligence, and advise to the board to enable informed decision making and robust evaluation of performance. Draw the Boards attention to relevant risks and matter for consideration.
- Partnership working
- Fulfil KHCICs potential by providing leadership on a place and system level, reflective of organisational size and scale.
- Maximise opportunity to work collaboratively across the system to address current health needs and operational challenges.
Person Specification
Qualifications
Essential
- Batchelors degree or equivalent professional qualifications and experience with appropriate level of credibility and seniority
- e.g. leader or owner of a start-up company, ideally related to healthcare, GP partner in large practice, NHS senior manager at
- Board level.
- Evidence of relevant continuous professional and managerial development.
Desirable
- Leadership qualification desirable.
- Masters degree or equivalent desirable.
Experience
Essential
- Operated at a senior level and experience of working constructively with a Board.
- Exceptional leadership and communications skills with experience of dealing with a wide range of internal and external
- stakeholders.
- Successfully leading, influencing and motivating large teams with different levels of seniority, grade and experience.
- Leading a culture of continuous improvement that harnesses quality improvement with value for money and efficiency through
- service delivery development.
- Experience of capacity planning and translating organisational strategy into operational objectives.
- Evidence of managing organisational change projects.
Desirable
- Wider experience within the NHS, particularly within community and/or primary care service settings desirable.
Knowledge and Understanding
Essential
- Thorough understanding of the financial requirements of a CIC.
- Understanding of the NHS Health Social Care system and CQC compliance regime.
- Analytical mind able to reach conclusions and carry decisions forward.
- Excellent leadership, facilitation, and negotiation skills.
- Ability to lead or contribute to policy/service development.
- Prioritisation skills with the ability to manage competing demands.
- Strong commercial and business acumen with an ability to contribute to investment programmes.
- Ability to influence a wide range of internal and external stakeholders to bring about change and service improvements.
- Intellectual flexibility to make strategies and complex situations accessible to stakeholders.
- Ability to balance the need to think strategically and manage and delivery operationally.
- Innovative style of management, motivating and setting direction whilst communicating vision and leading change through
- others.
- Collaborative working style with peers, sharing knowledge and understanding of current issues.
Personal Qualities
Essential
- Influential leader with integrity, high standards, political acumen, and emotional intelligence.
- Flexible leadership style.
- Exceptional communication and interpersonal skills.
- Ability to present credibly to a wide range of stakeholders.
- Respect and consideration for others.
Skills and Behaviours
Essential
- Able to evidence leadership qualities in line with best practice.
- A leadership role model who actively portrays and promotes organisational values and desired leadership behaviours.
- Highly developed interpersonal skills with the ability to building relationships at all levels.
- Achieves commitment and support using integrity and influence.
- Translates strategic direction into deliverable, measurable outcomes.
- Constructively challenges activities which may not contribute to the delivery of the corporate strategy whilst balancing
- the importance of being a corporate player.
- Possess excellent chair and facilitations skills.
- Analytical skills, ability to grasp a complex problem quickly and provide non-traditional solutions to problems.
- Demonstrate high levels of motivation.
- Negotiates effectively with internal and external contacts.
- Ability to think analytically and synthesise information.
- Proven ability to operate at strategic levels and translate into objectives and action.
- IT literate.
Other Job Requirements
Essential
- Professional credibility, gravitas, insight, and curiosity.
- Commitment to promoting and celebrating equality and diversity in the workplace and in service delivery.
- Able to build relationships and work constructively and collaboratively with the Board of Directors, clinical and all other staff, partners and stakeholders.
- Ability to travel to meet the requirements of the post.
Person Specification
Qualifications
Essential
- Batchelors degree or equivalent professional qualifications and experience with appropriate level of credibility and seniority
- e.g. leader or owner of a start-up company, ideally related to healthcare, GP partner in large practice, NHS senior manager at
- Board level.
- Evidence of relevant continuous professional and managerial development.
Desirable
- Leadership qualification desirable.
- Masters degree or equivalent desirable.
Experience
Essential
- Operated at a senior level and experience of working constructively with a Board.
- Exceptional leadership and communications skills with experience of dealing with a wide range of internal and external
- stakeholders.
- Successfully leading, influencing and motivating large teams with different levels of seniority, grade and experience.
- Leading a culture of continuous improvement that harnesses quality improvement with value for money and efficiency through
- service delivery development.
- Experience of capacity planning and translating organisational strategy into operational objectives.
- Evidence of managing organisational change projects.
Desirable
- Wider experience within the NHS, particularly within community and/or primary care service settings desirable.
Knowledge and Understanding
Essential
- Thorough understanding of the financial requirements of a CIC.
- Understanding of the NHS Health Social Care system and CQC compliance regime.
- Analytical mind able to reach conclusions and carry decisions forward.
- Excellent leadership, facilitation, and negotiation skills.
- Ability to lead or contribute to policy/service development.
- Prioritisation skills with the ability to manage competing demands.
- Strong commercial and business acumen with an ability to contribute to investment programmes.
- Ability to influence a wide range of internal and external stakeholders to bring about change and service improvements.
- Intellectual flexibility to make strategies and complex situations accessible to stakeholders.
- Ability to balance the need to think strategically and manage and delivery operationally.
- Innovative style of management, motivating and setting direction whilst communicating vision and leading change through
- others.
- Collaborative working style with peers, sharing knowledge and understanding of current issues.
Personal Qualities
Essential
- Influential leader with integrity, high standards, political acumen, and emotional intelligence.
- Flexible leadership style.
- Exceptional communication and interpersonal skills.
- Ability to present credibly to a wide range of stakeholders.
- Respect and consideration for others.
Skills and Behaviours
Essential
- Able to evidence leadership qualities in line with best practice.
- A leadership role model who actively portrays and promotes organisational values and desired leadership behaviours.
- Highly developed interpersonal skills with the ability to building relationships at all levels.
- Achieves commitment and support using integrity and influence.
- Translates strategic direction into deliverable, measurable outcomes.
- Constructively challenges activities which may not contribute to the delivery of the corporate strategy whilst balancing
- the importance of being a corporate player.
- Possess excellent chair and facilitations skills.
- Analytical skills, ability to grasp a complex problem quickly and provide non-traditional solutions to problems.
- Demonstrate high levels of motivation.
- Negotiates effectively with internal and external contacts.
- Ability to think analytically and synthesise information.
- Proven ability to operate at strategic levels and translate into objectives and action.
- IT literate.
Other Job Requirements
Essential
- Professional credibility, gravitas, insight, and curiosity.
- Commitment to promoting and celebrating equality and diversity in the workplace and in service delivery.
- Able to build relationships and work constructively and collaboratively with the Board of Directors, clinical and all other staff, partners and stakeholders.
- Ability to travel to meet the requirements of the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
