Modality Partnership

HR Admin Support Officer

The closing date is 19 April 2026

Job summary

Remote / site based role

Modality Partnership is seeking a 12m fixed term HR Admin Support Officer to join its Central Business Support Team. This is an excellent opportunity for someone looking to develop a career in HR within a supportive, professional environment.

The role involves providing high-quality administrative support to the Head of HR & Workforce Development and HR Workforce Development Manager and also supporting in line with the scope of the role, partners, managers and staff across a range of functions. We are looking for motivated and proactive individuals who will be an exemplar in demonstrating our CARE values: Commitment, Accountability, Respect, and Excellence.

Ideal candidates will be career-driven, adaptable, and thrive in a fast-paced environment. You will play a key role in supporting all administrative elements of the HR function, contributing to the delivery of high-quality Primary Care services and improved patient outcomes.

The position offers hybrid working, combining remote work with attendance at a local Modality site as required based on your geographical location.

As an employee with us you can benefit from

Enrolment to the NHS pension scheme

Annual leave minimum 27 days, plus 8 days bank holiday pro rata

Employee discounts and benefits scheme

Education and career pathways

Occupational sick pay after qualifying period (SSP during first 6 months)

Enhanced family-friendly policies, flexible working options, and wellbeing support

Main duties of the job

This is a busy, service-driven administrative role requiring a well-rounded individual with proven experience in a fast-paced environment. The successful candidate will demonstrate strong communication skills, excellent attention to detail, and the ability to work effectively under pressure and to tight deadlines.

You will be responsible for prioritising and managing multiple administrative processes, while supporting the delivery of HR projects across the partnership. A proactive, flexible, and collaborative approach is essential.

As part of the HR team, you will play a key role in delivering accurate and timely HR support, including recruitment and onboarding. A commitment to continuous improvement and a resourceful mindset will be vital to ensuring efficient and effective service delivery.

About us

We are one of the largest GP super-partnerships in the UK, serving over 500,000 patients and with a workforce of 1800+. We are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. This is a role that will equip you with a portfolio of skills in an already established HR team. Your work will contribute to the wider organisation in which you will play a part in making sustainable changes within Primary Care.

All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.

Details

Date posted

08 April 2026

Pay scheme

Other

Salary

Depending on experience Salary up to £28,500 per annum WTE

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

E0281-26-0052

Job locations

Enki Medical Practice, Orsborn House

55 Terrace Road

Birmingham

B19 1BP


Job description

Job responsibilities

Please refer to the supporting documents for the full Job Description and core responsibilities.

This role is ideal for someone passionate about their career development, creative thinking, working to tight deadlines, and keen to grow within HR, and who are motivated by meaningful work that supports workforce development. It's more than an administrative role its an opportunity to make a real impact.

You will work closely with the Head of HR and Workforce Development and HR and Workforce Manager, gaining valuable experience while helping to shape and improve our services and enhance employee experience through our wellbeing programme and initiatives, and policies.

This is a varied, fast-paced role where priorities may change daily. You will be required to work in an agile way to ensure recruitment, onboarding, and employee compliance are completed efficiently, accurately, and in line with procedures, maintaining CQC readiness at all times.

You will support new starters through one-to-one onboarding, ensuring their records are fully compliant and they feel prepared and welcomed from day one at Modality Partnership.

If you're looking to grow your career and take on a meaningful role, we would love to hear from you. Apply now to join a supportive, forward-thinking team and help make a real difference.

Pre-employment Requirements

Vaccinations

For this role, you will be required to provide evidence of full MMR and Varicella evidence. Support will be provided where required.

Right to work All applicants invited to interview will be required to provide proof of their right to work in the UK.

References References must be obtained prior to employment, including one from your current or most recent employer.

Employment history Any employment gaps of six weeks or more must be declared.

Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Job description

Job responsibilities

Please refer to the supporting documents for the full Job Description and core responsibilities.

This role is ideal for someone passionate about their career development, creative thinking, working to tight deadlines, and keen to grow within HR, and who are motivated by meaningful work that supports workforce development. It's more than an administrative role its an opportunity to make a real impact.

You will work closely with the Head of HR and Workforce Development and HR and Workforce Manager, gaining valuable experience while helping to shape and improve our services and enhance employee experience through our wellbeing programme and initiatives, and policies.

This is a varied, fast-paced role where priorities may change daily. You will be required to work in an agile way to ensure recruitment, onboarding, and employee compliance are completed efficiently, accurately, and in line with procedures, maintaining CQC readiness at all times.

You will support new starters through one-to-one onboarding, ensuring their records are fully compliant and they feel prepared and welcomed from day one at Modality Partnership.

If you're looking to grow your career and take on a meaningful role, we would love to hear from you. Apply now to join a supportive, forward-thinking team and help make a real difference.

Pre-employment Requirements

Vaccinations

For this role, you will be required to provide evidence of full MMR and Varicella evidence. Support will be provided where required.

Right to work All applicants invited to interview will be required to provide proof of their right to work in the UK.

References References must be obtained prior to employment, including one from your current or most recent employer.

Employment history Any employment gaps of six weeks or more must be declared.

Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Person Specification

Skills

Essential

  • Excellent listening, communication and interpersonal skills
  • Ability to exercise high level of attention to detail on accuracy of work produced
  • Excellent administrative and organisational skills
  • Ability to follow policies, practices and protocols
  • Ability to work calmly and effectively in a demanding environment with competing deadlines and service pressures/demands.
  • Computer-literate, skilled in using Microsoft Word, Excel packages and experienced in working with databases.

Knowledge

Essential

  • CIPD Level 3, or NVQ in Administration is advantageous to this role but not essential criteria
  • Sound working knowledge of office administration systems
  • Generalist experience of HR administration
  • Knowledge of / experience from within NHS / General Practice- non-essential

Personal Qualities

Essential

  • Professional approach to work
  • Ability to establish good working relationships within and external to Modality Partnership
  • Good telephone / video conference manner
  • Strong team player
  • Responsive and positive outlook
  • Agile worker
Person Specification

Skills

Essential

  • Excellent listening, communication and interpersonal skills
  • Ability to exercise high level of attention to detail on accuracy of work produced
  • Excellent administrative and organisational skills
  • Ability to follow policies, practices and protocols
  • Ability to work calmly and effectively in a demanding environment with competing deadlines and service pressures/demands.
  • Computer-literate, skilled in using Microsoft Word, Excel packages and experienced in working with databases.

Knowledge

Essential

  • CIPD Level 3, or NVQ in Administration is advantageous to this role but not essential criteria
  • Sound working knowledge of office administration systems
  • Generalist experience of HR administration
  • Knowledge of / experience from within NHS / General Practice- non-essential

Personal Qualities

Essential

  • Professional approach to work
  • Ability to establish good working relationships within and external to Modality Partnership
  • Good telephone / video conference manner
  • Strong team player
  • Responsive and positive outlook
  • Agile worker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Enki Medical Practice, Orsborn House

55 Terrace Road

Birmingham

B19 1BP


Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Modality Partnership

Address

Enki Medical Practice, Orsborn House

55 Terrace Road

Birmingham

B19 1BP


Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of HRWD

Kerry Taylor

kerry.taylor11@nhs.net

Details

Date posted

08 April 2026

Pay scheme

Other

Salary

Depending on experience Salary up to £28,500 per annum WTE

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

E0281-26-0052

Job locations

Enki Medical Practice, Orsborn House

55 Terrace Road

Birmingham

B19 1BP


Supporting documents

Privacy notice

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