Job summary
Modality
Partnership Walsall Division has a full-time vacancy for a Practice
Manager based at Pleck Health Centre. The postholder will be a high performing Practice Manager working
across the Modality Walsall Division providing strategic and operational
management as part of the Senior Leadership Team. We are seeking dedicated
postholders to join our team and who can display our CARE values: Commitment,
Accountability, Respect and Excellence.
This job is
suitable for individuals who are career driven and have a passion for working
in an agile manner, implementing solutions, delivering key organisational
priorities and who are committed to make real changes to the health care
services provided within Primary Care to improve patient care.
As an employee with
us you can benefit from
Enrolment to
the NHS pension scheme
Annual leave
minimum 27 days, plus 8 days bank holiday pro rata
Employee
discounts and benefits scheme
Employee
assistance programme (EAP)
Education and
career pathways
Enhanced Family
friendly policies
Flexible
working
Wellbeing
support and initiative
If you are interested in learning
more, please read on.
Main duties of the job
The role is an
all-rounded, hands-on management and operational role; the postholder will need
to confidently be responsible for the day-to-day management of the practice,
all staff and team leaders, provide first point of contact for all premises
issues and escalate as per procedure to utilise key skills such as effective
communication, stakeholder management, operations management, and the ability
to manage and prioritise the implementation of projects across the Division and
the wider organisation. Working with partners on the delivery of national and
local performance and quality standards within the practice, in particular
those required by CQC, ICB and NHSE and support the partners and practice team
at all times. To be responsible for Health and Safety within the practice and
collaboratively with other Managers and practice teams
About us
We are one of
the largest GP super-partnerships in the UK, serving over 450,000 patients and
with a workforce of 1500+. We are unique, we are always looking at ways to
improve our delivery of services through the implementation of new and
innovative solutions that we can scale across the organisation. Your job is to
work directly with key stakeholders (Divisional mangers, GP Partners,
Divisional Board) to help us to harmonise ways of working and improve working
practices to improve patient and staff satisfaction. Most management roles
focus on a specific area of responsibility, this is a role that will also equip
you with a portfolio of staff management, change management and leadership
skills associated with the requirements of working within Primary Care, to make
sustainable changes.
All
employees are welcomed to enrol in our employee benefits scheme and NHS pension
scheme. We are committed to developing our people through education and career
pathways and who align to our organisational values of CARE.
Modality Partnership is an Equal
Opportunities Employer and is committed to ensuring equal employment
opportunities for all our potential applicants in line with the Equality Act,
2010.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
You will love
this job if you have a passion for thinking outside the box, are analytical and
innovative and are driven to find and implement solutions to improve the day to
day working environment. You will learn more because you will improve the way
we work from the ground up whist working closely with leadership teams to
influence service improvement.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
Please note: Modality Partnership reserves the right to close
this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
You will love
this job if you have a passion for thinking outside the box, are analytical and
innovative and are driven to find and implement solutions to improve the day to
day working environment. You will learn more because you will improve the way
we work from the ground up whist working closely with leadership teams to
influence service improvement.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
Please note: Modality Partnership reserves the right to close
this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more
Person Specification
Personal Qualities
Essential
- Willingness to actively participate and provide training
- Ability to work well under pressure and to tight timescales
- Dealing with difficult people and challenging behaviour
- To be a self-motivated and proactive individual with an ability to support the partners on the strategic, financial and organisational management of the practice
- To have excellent communication and patient focus skills
- To have a flexible approach to working hours
Knowledge
Essential
- Qualifications to an NVQ Level 4/5 and/or equivalent experience as a manager or Senior Supervisor in a GP surgery
- Understanding of how the role relates to the wider healthcare team
- Proficient in key Microsoft applications such as Word, Excel and PowerPoint
- Proficient in the use of clinical IT systems
- Knowledge of and experience in performance management, recruitment, sickness absence management and implementation of key managerial policies/procedures in relation to staff.
- Understanding of the General Data Protection Regulations and how they would apply to a primary car setting
Skills
Essential
- Aware of the importance of innovation in healthcare.
- Demonstrates effective communication both written and verbally
- Demonstrates clear understanding of HR legislation that applies to their own area of work
- Ability to develop and motivate excellent team working and patient service skills
- To be a team leader with excellent performance management and staff development skills
- To have excellent organisational skills
- To have good financial management skills
Person Specification
Personal Qualities
Essential
- Willingness to actively participate and provide training
- Ability to work well under pressure and to tight timescales
- Dealing with difficult people and challenging behaviour
- To be a self-motivated and proactive individual with an ability to support the partners on the strategic, financial and organisational management of the practice
- To have excellent communication and patient focus skills
- To have a flexible approach to working hours
Knowledge
Essential
- Qualifications to an NVQ Level 4/5 and/or equivalent experience as a manager or Senior Supervisor in a GP surgery
- Understanding of how the role relates to the wider healthcare team
- Proficient in key Microsoft applications such as Word, Excel and PowerPoint
- Proficient in the use of clinical IT systems
- Knowledge of and experience in performance management, recruitment, sickness absence management and implementation of key managerial policies/procedures in relation to staff.
- Understanding of the General Data Protection Regulations and how they would apply to a primary car setting
Skills
Essential
- Aware of the importance of innovation in healthcare.
- Demonstrates effective communication both written and verbally
- Demonstrates clear understanding of HR legislation that applies to their own area of work
- Ability to develop and motivate excellent team working and patient service skills
- To be a team leader with excellent performance management and staff development skills
- To have excellent organisational skills
- To have good financial management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
