Prescribing Administrator

Modality Partnership

The closing date is 08 May 2025

Job summary

Modality Partnership Hull Division has a part-time vacancy for a Prescribing Administrator for 22.5 hours working Monday, Tuesday and Friday 8 4pm. The postholder will be a high performing administrator working across the Partnership providing an administrative service to process repeat prescriptions and signpost prescribing queries to the relevant clinician. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.

This job is suitable for individuals who are career driven and have a passion for working in an agile manner, implementing solutions, delivering key organisational priorities and who are committed to make real changes to the health care services provided within Primary Care to improve patient care.

As an employee with us you can benefit from

Enrolment to the NHS pension scheme

Annual leave minimum 27 days, plus 8 days bank holiday pro rata

Employee discounts and benefits scheme

Employee assistance programme (EAP)

Education and career pathways

Enhanced Family friendly policies

Flexible working

Wellbeing support and initiative

If you are interested in learning more, please read on.

Main duties of the job

The role is an all-rounded, hands-on administration role; the postholder will need to confidently evidence and utilise key skills such as effective communication, time management, workload priorities, attention to detail and the ability to manage and prioritise the repeat prescribing process for registered patients across the Division. The postholder will work in collaboration with local divisions (including Divisional Boards) and the National Modality Business Support Team to deliver innovative ways of working to meet the strategic aims of the organisation.

The role is not a regular 9am-5pm job and is not a pure patient facing role; the job requires a combination of administrative tasks and customer service, you will need to be innovation, offer flexibility and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.

About us

We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. Most admin roles focus on document management or processing administrative duties in line with the role. This is a role that will equip you with a portfolio of both admin and customer service skills to make sustainable changes within Primary Care.

All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.

Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.

Date posted

25 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

E0281-25-0060

Job locations

West Hull Health Hub

Calvert Lane

Hull

HU4 6BN


Job description

Job responsibilities

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you have a passion for problem solving, customer service combined with administration tasks, are analytical and innovative and are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.

If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.

Please note: Modality Partnership reserves the right to close this vacancy at any point during the recruitment stage.

Pre-employment

Vaccinations

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage.

We are not able to offer sponsorship for this role

References

References must be secured prior to beginning employment, one must be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Job description

Job responsibilities

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you have a passion for problem solving, customer service combined with administration tasks, are analytical and innovative and are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.

If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.

Please note: Modality Partnership reserves the right to close this vacancy at any point during the recruitment stage.

Pre-employment

Vaccinations

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage.

We are not able to offer sponsorship for this role

References

References must be secured prior to beginning employment, one must be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Person Specification

Skills

Essential

  • Customer service orientation
  • Good listening skills
  • Good administrative skills
  • Excellent communication skills
  • Interpersonal skills
  • Accurate typing and word processing
  • Ability to follow policies, practices and protocols

Personal Qualities

Essential

  • Professional approach to work
  • Good telephone manner
  • Strong team player
  • Smart appearance

Knowledge

Essential

  • MS word, Outlook, Excel and other relevant software packages
  • NHS GP Practices desirable
  • Basic medical terminology
Person Specification

Skills

Essential

  • Customer service orientation
  • Good listening skills
  • Good administrative skills
  • Excellent communication skills
  • Interpersonal skills
  • Accurate typing and word processing
  • Ability to follow policies, practices and protocols

Personal Qualities

Essential

  • Professional approach to work
  • Good telephone manner
  • Strong team player
  • Smart appearance

Knowledge

Essential

  • MS word, Outlook, Excel and other relevant software packages
  • NHS GP Practices desirable
  • Basic medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

West Hull Health Hub

Calvert Lane

Hull

HU4 6BN


Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Modality Partnership

Address

West Hull Health Hub

Calvert Lane

Hull

HU4 6BN


Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Kelly Hoyle

Kelly.hoyle@nhs.net

Date posted

25 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

E0281-25-0060

Job locations

West Hull Health Hub

Calvert Lane

Hull

HU4 6BN


Supporting documents

Privacy notice

Modality Partnership's privacy notice (opens in a new tab)