Job summary
Modality Partnership East Surrey Division has a part-time/full-time vacancy for Divisional Management Co-Ordinator. The postholder will be a high performing management co-ordinator working at one of the following sites Birchwood Medical Practice, Smallfield Surgery or Townhill Medical Practice. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.
This job is suitable for individuals who are career driven and have a passion for working in an agile manner, implementing solutions, delivering key organisational priorities and who are committed to being part of making real changes to the health care services provided within Primary Care to improve patient care.
As an employee with us you can benefit from
- Enrolment to the NHS pension scheme
- Annual leave minimum 27 days, plus 8 days bank holiday pro rata
- Employee discounts and benefits scheme
- Employee assistance programme (EAP)
- Education and career pathways
- Family friendly policies
- Flexible working
If you are interested in learning more, please read on.
Main duties of the job
he divisional role will, in part, provide leadership and support for rota co-ordination and divisional appointment systems and processes.
Be responsible for sourcing and implementing new Nurse/HCA Training including external training courses, ensuring any long-term training courses are managed and monitored. Ensure, alongside PSMs, all GP trainee/nurse/HCA inductions are done and sent out with appropriate induction packs. To check and approve clinician holiday (inc trainees & ARRS staff) following holiday policy. Responsible for divisional clinical rota.
Ensure room rotas at all 3 practices are up to date, working alongside PSMs/Operational Supervisors to ensure these are correctly communicated. To manage the effective running of clinical and other divisional meetings including assisting with attendee coordination, agenda and minutes, information gathering, room preparation etc. To provide a level of financial support to the Finance Lead, utilising Excel. To assist senior management with project support, national initiatives etc. To attend meetings as required by the Division
About us
We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction.
All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for problem solving, are analytical and innovative and are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.
If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.
Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Pre-employment
As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment, one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for problem solving, are analytical and innovative and are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.
If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.
Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Pre-employment
As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment, one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification
Knowledge
Essential
- Minimum 5 A*-C grade GCSEs or equivalent.
- Effective MS Word / Outlook Excel and other related software.
- Understanding of operational processes (preferably in a healthcare environment).
- Experience of coordinating and managing processes/teams.
- Basic medical terminology.
- Intermediate or above ability in Excel.
Skills
Essential
- Pro-active way of working.
- Excellent listening, communication skills.
- Good attention to detail and high level of accuracy.
- Problem-analysis and problem solving.
- Strong organizational skills.
- Ability to follow policies, practices and protocols.
- Ability to work independently.
- Computer-literate and adaptable in using different software.
Personal Qualities
Essential
- Confident personality with excellent communication and strong interpersonal skills.
- Professional approach to work.
- Good telephone manner.
- Good timekeeping.
- Smart appearance.
- Exercises tact and discretion at all times.
- Ability to remain calm under pressure.
- Demonstrates initiative to handle any unforeseen events.
Person Specification
Knowledge
Essential
- Minimum 5 A*-C grade GCSEs or equivalent.
- Effective MS Word / Outlook Excel and other related software.
- Understanding of operational processes (preferably in a healthcare environment).
- Experience of coordinating and managing processes/teams.
- Basic medical terminology.
- Intermediate or above ability in Excel.
Skills
Essential
- Pro-active way of working.
- Excellent listening, communication skills.
- Good attention to detail and high level of accuracy.
- Problem-analysis and problem solving.
- Strong organizational skills.
- Ability to follow policies, practices and protocols.
- Ability to work independently.
- Computer-literate and adaptable in using different software.
Personal Qualities
Essential
- Confident personality with excellent communication and strong interpersonal skills.
- Professional approach to work.
- Good telephone manner.
- Good timekeeping.
- Smart appearance.
- Exercises tact and discretion at all times.
- Ability to remain calm under pressure.
- Demonstrates initiative to handle any unforeseen events.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
