Patient Services Manager (Darlaston) - Walsall Division
This job is now closed
Job summary
Modality Partnership Walsall Division, has a full-time vacancy for a Patient Services Manager to work at Modality Darlaston Practice. The postholder will work as part of a wider management team across the Walsall Division to help drive forwards the Division to continue to deliver excellent patient services. We are seeking a dedicated postholder to join our team who can display our CARE values: Commitment, Accountability, Respect and Excellence.
This job is suitable for individuals who are good communicators, well-organised, have excellent leadership and management skills to drive the day to day running of the practice to ensure our patients have a positive experience. The job is not suitable to people who are not resilient to working in a fast-paced environment, working flexibly in line with ever changing demands in Primary Care and the wider NHS.
As an employee with us you can benefit from
Enrolment to the NHS pension scheme
Annual leave minimum 27 days, plus 8 days bank holiday pro rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education and career pathways
If you want to learn more, please read on
Modality Partnership has the right to close this vacancy at any point during the advertising period.
Main duties of the job
The role is an all-rounded, leadership and managerial role. We are seeking individuals to join our team who are caring, compassionate and confident, who demonstrate effective communication, IT skills, and the ability to support our staff and partners with all aspects of site management which will include responsibilities for: staff management, rota management, payroll and expenses, meetings, dealing with patients, CQC compliance, supporting the implementation of key policies and projects.
As a PSM you will benefit from the Modality group central team support who assist our sites with finance, strategy, recruitment and onboarding, patient complaints and HR.
The role is not your regular 9am-5pm job and is not a pure management role; the job requires innovation, flexibility, and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.
About us
We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders (Divisional mangers, GP Partners, Divisional Board) to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. Most management roles focus on a specific area of responsibility, this is a role that will also equip you with a portfolio of staff management, change management and leadership skills associated with the requirements of working within Primary Care, to make sustainable changes.
Details
Date posted
06 October 2023
Pay scheme
Other
Salary
£23,000 to £28,000 a year Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
E0281-23-0170
Job locations
Darlaston Health Centre
Pinfold Street
Wednesbury
West Midlands
WS10 8SY
Employer details
Employer name
Modality Partnership
Address
Darlaston Health Centre
Pinfold Street
Wednesbury
West Midlands
WS10 8SY
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
