Job summary
Modality Partnership has a full/part-time vacancy for a Rota
Coordinator. The postholder will be a
high performing Rota Coordinator working at Crawley Down Health Centre/Remote working across the Partnership providing administrative and operational support to
ensure clinical sessions are applied from supervisor requests. We are seeking dedicated postholders to join
our team and who can display our CARE values: Commitment, Accountability,
Respect and Excellence.
This job is suitable for individuals who are career driven
and have a passion for working in an agile manner, organised, and can deliver
on key organisational priorities and who are committed to make real changes to
the health care services provided within Primary Care to improve patient care.
As an employee with us you can benefit from:
Enrolment to the NHS pension scheme
Minimum 27 days annual leave, plus 8 days bank
holiday pro rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education
and career pathways
If
you are interested in learning more, please read on.
Main duties of the job
The postholder will work as part within the Central
Administration function and will be responsible for the inputting of rotas and
shifts for trainees into the clinical appointments system for Modality
Partnership. This will involve close
liaison with key stakeholders, particularly the Clinical Education Partner
lead, GP trainers, Clinical Team Leads and the relevant teams responsible for
room booking. The post holder will play a pivotal role in
ensuring we offer effective clinical supervision and education for our trainees
and training clinicians.
The role is not a regular 9am-5pm job; the job requires innovation,
flexibility and commitment and the postholder will be required to work
resourcefully as part of the team to ensure tasks are completed.
About us
We are one of the largest GP super-partnerships in the UK,
serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways
to improve our delivery of services through the implementation of new and
innovative solutions that we can scale across the organisation. Your job is to work
directly with key stakeholders to help us to harmonise ways of working and
improve working practices to improve patient and staff satisfaction.
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve
the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for thinking
outside the box, are responsive to organisation requirements where fast
turnaround can sometimes be required, you are driven to find and implement
solutions to improve the day to day working environment. You will support to
ensure all clinical sessions are entered in a timely manner and are correct as
per the rota specification.
You may not enjoy this role if you are seeking a job that is
repetitive and you do not like fast paced rota changes that may sometimes
occur, you prefer the status quo and are comfortable with more traditional ways
of working.
If you feel this is the ideal career opportunity for you and
you want to rise to the challenge of working in a division of a GP
super-partnership, we welcome an application for you to join our growing team
of likeminded people.
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve
the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for thinking
outside the box, are responsive to organisation requirements where fast
turnaround can sometimes be required, you are driven to find and implement
solutions to improve the day to day working environment. You will support to
ensure all clinical sessions are entered in a timely manner and are correct as
per the rota specification.
You may not enjoy this role if you are seeking a job that is
repetitive and you do not like fast paced rota changes that may sometimes
occur, you prefer the status quo and are comfortable with more traditional ways
of working.
If you feel this is the ideal career opportunity for you and
you want to rise to the challenge of working in a division of a GP
super-partnership, we welcome an application for you to join our growing team
of likeminded people.
Person Specification
Experience
Essential
- 2 years experience of working in General Practice.
- Experience of rota management in SystmOne or Emis.
- Experience in construction of rotas and rota planning.
Personal Qualities
Essential
- Confident and welcoming demeanour.
- Professional approach to work.
- Strong team player.
- Smart appearance.
- Exercises tact and discretion at all times.
- Demonstrates initiative to handle any unforeseen events during a shift.
Knowledge
Essential
- Customer service principles and practices.
- Basic rota management.
- MS Word, Outlook, Excel and other relevant software packages.
- Knowledge of / experience from within NHS/General Practice.
Skills
Essential
- Customer service orientation.
- Excellent listening, communication and interpersonal skills.
- Problem-analysis and problem-solving.
- Administrative and organisational skills.
- Ability to follow policies, practices and protocols.
- Stress tolerance.
- Computer-literate and adaptable in using different software.
Person Specification
Experience
Essential
- 2 years experience of working in General Practice.
- Experience of rota management in SystmOne or Emis.
- Experience in construction of rotas and rota planning.
Personal Qualities
Essential
- Confident and welcoming demeanour.
- Professional approach to work.
- Strong team player.
- Smart appearance.
- Exercises tact and discretion at all times.
- Demonstrates initiative to handle any unforeseen events during a shift.
Knowledge
Essential
- Customer service principles and practices.
- Basic rota management.
- MS Word, Outlook, Excel and other relevant software packages.
- Knowledge of / experience from within NHS/General Practice.
Skills
Essential
- Customer service orientation.
- Excellent listening, communication and interpersonal skills.
- Problem-analysis and problem-solving.
- Administrative and organisational skills.
- Ability to follow policies, practices and protocols.
- Stress tolerance.
- Computer-literate and adaptable in using different software.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
