Job summary
Modality Partnership has a full-time vacancy for a brand new
role, a Divisional Service Delivery Manager. The postholder will be a high
performing operational manager, working across the Modality Birmingham Division
(7 sites; c.90k patients) and across the Partnership providing strategic,
operational and project management. We
are seeking dedicated postholders to join our team and who can display our CARE
values: Commitment, Accountability, Respect and Excellence.
This job is suitable for individuals who are career driven
and have a passion for working in an agile manner, implementing solutions,
delivering key organisational priorities and who are committed to make real
changes to the health care services provided within Primary Care to improve
patient care.
If you are interested in learning more, please read on.
Modality Partnership have the right to close this vacancy any time during the advertising period
Main duties of the job
The role is a hands-on leadership and management role;
working at a senior level with the Divisional Board to ensure the smooth
running of the division through an operational and strategic lens utilising a
range of management skills which will be required to support the Division’s strategic
aims whilst being resourceful in ensuring support is given to the wider team to
complete tasks.
The postholder will need to confidently evidence and utilise
key skills such as effective communication, stakeholder management, operations (staff)
management, performance/targets management and the ability to manage and
prioritise the implementation of projects across the Division and the wider
organisation. The postholder will work in collaboration with the National
Modality Business Support Team to deliver innovative ways of working to meet
the strategic aims of the organisation.
The job requires innovation, flexibility and commitment and
the postholder will be required to work resourcefully as part of the team to
ensure tasks are completed.
About us
We are one of the largest GP super-partnerships in the UK,
serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways
to improve our delivery of services through the implementation of new and
innovative solutions that we can scale across the organisation. Modality
Birmingham comprises of 7 GP practices and has a workforce of 260. Each of our
practices are led by a dedicated GP Clinical Lead and Practice Manager and have
a combination of experienced and newly trained nurses, clinical pharmacists,
MSK Practitioners and many more Allied Health Care Professionals offering a
variety of services addressing our populations needs.
Your job is to work directly with the Divisional Board and
Divisional Management Team to help us drive forwards the Division; to improve
working practices to improve patient and staff satisfaction. Most management
roles focus on personnel management / project management. This is a role that
will equip you with a portfolio of leadership and operational skills to make
sustainable changes within Primary Care.
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve
the JD detailing the core responsibilities of this role.
If you feel this is the ideal career advancing opportunity
for you and you want to rise to the challenge of this opportunity, we welcome
an application for you to join our growing team of likeminded people.
As part of recruitment to the
Modality Partnership, we will be checking the vaccination status of all new
starters so that we can manage individual and environmental risks. We will
offer support to those who may be undecided about vaccinations. Some
vaccinations for certain roles are mandatory, and you will be asked to provide
evidence of this where there is a mandatory requirement.
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve
the JD detailing the core responsibilities of this role.
If you feel this is the ideal career advancing opportunity
for you and you want to rise to the challenge of this opportunity, we welcome
an application for you to join our growing team of likeminded people.
As part of recruitment to the
Modality Partnership, we will be checking the vaccination status of all new
starters so that we can manage individual and environmental risks. We will
offer support to those who may be undecided about vaccinations. Some
vaccinations for certain roles are mandatory, and you will be asked to provide
evidence of this where there is a mandatory requirement.
Person Specification
Personal Qualities
Essential
- Able to work well under pressure and deliver to tight timescales
- Well organised
- Flexibility of working hours/able to work at desired times
- Excellent verbal and written communication skills to individuals at all levels within and outside of the organisation
- Strong influencing, negotiating, networking and decision-making skills
- Ability to effectively deal with difficult situations.
- Able to influence staff positively at all levels
- Strong work ethic as part of a team and working on own initiative
Qualifications
Desirable
- Educated to Postgraduate / Degree Level or equivalent experience.
- Prince2, LEAN or other project management qualification.
- Deep understanding of NHS strategy and direction and the implications and opportunities for General Practice
Knowledge
Essential
- Educated to Postgraduate / Degree Level or equivalent experience.
- Prince2, LEAN or other project management qualification.
- Deep understanding of NHS strategy and direction and the implications and opportunities for General Practice
Skills
Essential
- Highly Skilled in MS applications including Outlook, Excel and Word and other related software packages.
- Experienced with clinical systems i.e. EMIS / S1
- Knowledgeable about different healthcare and population management software.
- Track record of success in leading and managing projects and change.
- Ability to analyse complex data and situations and developing a range of options/solutions to any problems identified.
- Ability to influence and negotiate at a senior level while maintaining positive relationships with key stakeholders.
- Ability to manage multiple projects simultaneously and prioritise effectively while meeting deadlines.
- Able to work well under pressure and deliver to tight timescales.
- Well organised and able to manage multiple competing demands.
- Excellent verbal and written communication skills to individuals at all levels within and outside of the organisation.
- Ability to communicate effectively at all levels of the organisation.
- Ability to effectively deal with difficult situations.
- Strong work ethic as part of a team and working on own initiative.
Person Specification
Personal Qualities
Essential
- Able to work well under pressure and deliver to tight timescales
- Well organised
- Flexibility of working hours/able to work at desired times
- Excellent verbal and written communication skills to individuals at all levels within and outside of the organisation
- Strong influencing, negotiating, networking and decision-making skills
- Ability to effectively deal with difficult situations.
- Able to influence staff positively at all levels
- Strong work ethic as part of a team and working on own initiative
Qualifications
Desirable
- Educated to Postgraduate / Degree Level or equivalent experience.
- Prince2, LEAN or other project management qualification.
- Deep understanding of NHS strategy and direction and the implications and opportunities for General Practice
Knowledge
Essential
- Educated to Postgraduate / Degree Level or equivalent experience.
- Prince2, LEAN or other project management qualification.
- Deep understanding of NHS strategy and direction and the implications and opportunities for General Practice
Skills
Essential
- Highly Skilled in MS applications including Outlook, Excel and Word and other related software packages.
- Experienced with clinical systems i.e. EMIS / S1
- Knowledgeable about different healthcare and population management software.
- Track record of success in leading and managing projects and change.
- Ability to analyse complex data and situations and developing a range of options/solutions to any problems identified.
- Ability to influence and negotiate at a senior level while maintaining positive relationships with key stakeholders.
- Ability to manage multiple projects simultaneously and prioritise effectively while meeting deadlines.
- Able to work well under pressure and deliver to tight timescales.
- Well organised and able to manage multiple competing demands.
- Excellent verbal and written communication skills to individuals at all levels within and outside of the organisation.
- Ability to communicate effectively at all levels of the organisation.
- Ability to effectively deal with difficult situations.
- Strong work ethic as part of a team and working on own initiative.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
