HCRG Care Group

Senior People and Culture Lead

The closing date is 10 October 2025

Job summary

We're sharing this opportunity across a number of job boards and in different locations to reach as many potential applicants as possible.

At HCRG Care Group, we believe our people are at the heart of delivering excellent care and driving sustainable change. Were proud to deliver vital health and care services across the country, and were looking for two exceptional Senior People & Culture Leads to join us at a pivotal time.

This is a unique opportunity to step into a role that combines the scope of a senior HR business partner with the influence to shape culture and capability across diverse services. You will work closely with our Regional Directors - building trusted partnerships, embedding recent transformation programmes, and helping managers develop the skills and confidence they need to deliver consistently high-performing services.

No two days will look the same. One week you might be in Surrey, supporting leaders in our prison healthcare services; the next in Essex, helping managers make the link between absence management, agency use, and service performance. You'll also play a key role in shaping the people strategy for our sexual health services, including the integration of SH24.

Although the role is remote-based, it will require regular travel and visibility across the regions. You'll be the kind of person who thrives on variety, who enjoys being out in services, and who knows that real cultural change happens when leaders are supported, present, and accountable.

Main duties of the job

  • Act as a strategic partnerto Regional Directors, building trusted relationships and ensuring people strategies directly support operational and service delivery goals.
  • Develop and deliver tailored people plansfor each region, aligned with organisational strategy, KPIs, and local priorities.
  • Embed organisational change- ensuring that recent transformation programmes are sustained, capability is built, and managers feel confident in leading new ways of working.
  • Coach and support managersto strengthen leadership capability, particularly in areas such as absence management, performance management, and employee engagement.
  • Create clear links between people data and business outcomes, helping leaders understand how areas such as absence, agency usage, and retention impact both cost and service quality.
  • Champion a positive and inclusive culture, using colleague voice, surveys, and engagement tools to identify issues and co-create solutions with managers and teams.
  • Provide visible presence across services, regularly travelling to sites and attending leadership and team meetings to offer hands-on support and guidance.
  • Use data and insightsto inform decision-making, identify people risks, and recommend pragmatic solutions that balance commercial and colleague needs.
  • Work collaboratively with centres of excellencewithin the wider People team, ensuring policies, practices, and initiatives are consistently applied and adapted for local needs.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Details

Date posted

16 September 2025

Pay scheme

Other

Salary

£55,000 to £60,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/152668/16937

Job locations

HCRG Care Group

Chester

Cheshire

CH1 1AB


Job description

Job responsibilities

As a Senior People and Culture Lead, you'll be part of our valued team at HCRG Care Group.

You will feel valued as a Senior People and Culture Lead within HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £55,000 - £60,000 with group pension
  • Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission.

The Ideal Candidate

Were looking for someone who can bring bothcredibility and pragmatism- a trusted partner who can balance strategic thinking with a hands-on approach to building capability and embedding change.

You will be:

  • An experienced Senior HR Business Partner / OD leaderwith a proven track record of partnering senior stakeholders to deliver people strategies that drive performance and culture.
  • CIPD Level 7 qualified (or equivalent experience), with strong knowledge of employment legislation, organisational development, and workforce planning.
  • Skilled inembedding change- not just delivering transformation projects, but ensuring changes are sustained through capability building, coaching, and cultural alignment.
  • Highly confident inbuilding manager and leadership capability, particularly around absence management, performance, engagement, and succession planning.
  • Adept atusing people data and insightsto influence decision-making, spot risks, and link people practices to service KPIs (e.g. absence rates, agency spend, staff survey outcomes).
  • Astrong communicator and influencer, able to build trust quickly with Regional Directors and senior managers with very different leadership styles.
  • Comfortable withregular national traveland maintaining a visible presence across services - youll know that sometimes the most meaningful impact happens in team meetings, on-site with leaders, and in the moments where you can challenge and support face-to-face.
  • Commercially astute, with the ability to balance organisational goals, colleague wellbeing, and service user needs.
  • Avalues-driven leaderwho champions inclusion, wellbeing, and engagement, creating the conditions where people can thrive.
  • Resilient and adaptable, thriving in a complex and changing environment, and able to connect the dots across multiple services and priorities.

This is a fantastic role for someone who wants to go beyond traditional HR and trulyshape culture, capability, and leadershipin services that make a difference to communities across the UK.

Job description

Job responsibilities

As a Senior People and Culture Lead, you'll be part of our valued team at HCRG Care Group.

You will feel valued as a Senior People and Culture Lead within HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £55,000 - £60,000 with group pension
  • Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission.

The Ideal Candidate

Were looking for someone who can bring bothcredibility and pragmatism- a trusted partner who can balance strategic thinking with a hands-on approach to building capability and embedding change.

You will be:

  • An experienced Senior HR Business Partner / OD leaderwith a proven track record of partnering senior stakeholders to deliver people strategies that drive performance and culture.
  • CIPD Level 7 qualified (or equivalent experience), with strong knowledge of employment legislation, organisational development, and workforce planning.
  • Skilled inembedding change- not just delivering transformation projects, but ensuring changes are sustained through capability building, coaching, and cultural alignment.
  • Highly confident inbuilding manager and leadership capability, particularly around absence management, performance, engagement, and succession planning.
  • Adept atusing people data and insightsto influence decision-making, spot risks, and link people practices to service KPIs (e.g. absence rates, agency spend, staff survey outcomes).
  • Astrong communicator and influencer, able to build trust quickly with Regional Directors and senior managers with very different leadership styles.
  • Comfortable withregular national traveland maintaining a visible presence across services - youll know that sometimes the most meaningful impact happens in team meetings, on-site with leaders, and in the moments where you can challenge and support face-to-face.
  • Commercially astute, with the ability to balance organisational goals, colleague wellbeing, and service user needs.
  • Avalues-driven leaderwho champions inclusion, wellbeing, and engagement, creating the conditions where people can thrive.
  • Resilient and adaptable, thriving in a complex and changing environment, and able to connect the dots across multiple services and priorities.

This is a fantastic role for someone who wants to go beyond traditional HR and trulyshape culture, capability, and leadershipin services that make a difference to communities across the UK.

Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site
Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Chester

Cheshire

CH1 1AB


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Chester

Cheshire

CH1 1AB


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Recruitment Team

ask.hr@hcrgcaregroup.com

03002471122

Details

Date posted

16 September 2025

Pay scheme

Other

Salary

£55,000 to £60,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/152668/16937

Job locations

HCRG Care Group

Chester

Cheshire

CH1 1AB


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