HCRG Care Group

Soft Services General Assistant

The closing date is 10 August 2025

Job summary

As a Soft Services General Assistant, you will work closely with the Facilities Soft Services Team Leader and other Facilities Colleagues within the friendly and supportive Soft Services Team to provide domestic and catering services within a hospital environment.

This role is varied and dynamic offering a variety of activities to support and enable the delivery of HCRG Care Group Community Services.

This role is primarily based between Paulton Memorial Hospital and St Martins Community Hospital so being able and willing to travel across sites is essential for this role.

A valid UK driving licence is an essential requirement for this role due to the requirement to drive a company van.

Main duties of the job

The Soft Services General Assistant will play an important role in the future of HCRG Care Group and the Soft Services Team for delivering all aspects of Soft Services. This will include, but may not be limited to; cleaning, catering and portering

The cleaning element of the role will include:

  1. Day to day cleaning of a variety of areas, such as, staff and public amenities, offices, meeting and training spaces, clinical outpatient areas and clinical inpatients areas as per cleaning schedules that enable us to be compliant with NHS Cleaning Standard.
  2. Ad hoc and periodic cleaning as per NHS Cleaning Standards such as high level cleans, carpet cleaning, rotary wash, external jet washing of pathways, bins and fleet vehicles
  3. Reactive cleaning such as Deep Cleans, spills and leaks

The catering element of the role will include:

  1. Ward Kitchen food and drink service
  2. Catering block (St Martins) food preparation and management

The Portering element of the role will include:

  1. Stock control
  2. Goods in services
  3. Ward Clean downs
  4. Transportation between sites of equipment and supplies, using company van

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Details

Date posted

30 July 2025

Pay scheme

Other

Salary

£23,875 to £23,875 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/40134/16428

Job locations

HCRG Care Group

Bath

Avon

BA2 5RP


Job description

Job responsibilities

As a Soft Services General Assistant, youll be part of our valued team at St Martin's Hospital in Bath

You will feel valued as a Soft Services General Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • A salary of £23,875 FTE with access to a group pension
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission
  • Free tea, coffee and milk at your base location

Job description

Job responsibilities

As a Soft Services General Assistant, youll be part of our valued team at St Martin's Hospital in Bath

You will feel valued as a Soft Services General Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • A salary of £23,875 FTE with access to a group pension
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission
  • Free tea, coffee and milk at your base location

Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site
Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Bath

Avon

BA2 5RP


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Bath

Avon

BA2 5RP


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Recruitment Team

careers@hcrgcaregroup.com

03002471122

Details

Date posted

30 July 2025

Pay scheme

Other

Salary

£23,875 to £23,875 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/40134/16428

Job locations

HCRG Care Group

Bath

Avon

BA2 5RP


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