HCRG Care Group

Discharge Coordinator Assistant

The closing date is 22 June 2025

Job summary

Join Our Team as a Discharge Coordinator!

Are you passionate about patient care and ensuring a smooth transition for individuals leaving the hospital? We have an exciting opportunity for a Discharge Coordinator to join our team on a fixed-term maternity cover contract at Savernake Hospital, Marlborough, working 30 hours per week

In this vital role, you'll play a key part in supporting hospital discharges, working closely with patients, carers, internal teams, and external partners. Your guidance and expertise will help create a proactive, timely, and safe discharge process, ensuring patients transition to the right destination with confidence and care. Be the driving force behind maintaining patient flow, improving healthcare experiences, and making a real impact in our community wards. If you're a strong communicator with a p

Main duties of the job

This post is responsible for

Ensure a consistent presence on the wards enabling involvement and opportune interactions

Promote continuity of care for patients moving between services

Support a patient focused approach to care, promoting respect and dignity

Proactively seek to support reductions in average length of stay

Attend MDTs to support ward teams to maintain focus and progress on discharge planning, supportingin decision making process

Participate in reviews and meetings where critical decisions are made in relation discharge planning

Work with ward staff to embed Red2Green processes.

Work with ward staff to ensure that patients at risk

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£26,250 to £31,500 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

HCRGCG/TP/111228/15721

Job locations

HCRG Care Group

Marlborough

Wiltshire

SN8 3HL


Job description

Job responsibilities

<p style="margin:0px;font-size:inherit;padding:5px 0px;">As a Discharge Coordinator, youll be part of our valued team at Savernake Hospital</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">You will feel valued as a Care Coordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including: </p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>A salary of £26,250 (pro rata to hours worked) with group pension</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>Free tea and coffee at your base location</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p> <p style="margin:0px;font-size:inherit;padding:5px 0px;"> Experience of working within health and / or social care</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Discharge planning experience</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Experience of working across organisational boundaries within health and social care</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Awareness of current legislation in key areas including Information Governance, Care Act, Mental </p><p style="margin:0px;font-size:inherit;padding:5px 0px;">Capacity Act.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Awareness of National Hospital Discharge policies and guidance</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Knowledge of safeguarding policies and procedures</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> IT competence in using multiple systems</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Ability to organise workload, changing priority as necessary</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Problem solving skills</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Demonstrate accuracy and attention to detail</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> High standard of emotional intelligence with excellent communication skills </p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Ability to maintain emotional resilience in often difficult situations</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Adaptability when working with multiple teams</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> This post will require onsite presence on each of HCRG Community Hospital sites throughout the week</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Willing to work in other areas of HCRG as and when required to do so</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">A valid UK driving licence and a vehicle that can be used for business purposes is required with business insurance for the used vehicle.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p>

Job description

Job responsibilities

<p style="margin:0px;font-size:inherit;padding:5px 0px;">As a Discharge Coordinator, youll be part of our valued team at Savernake Hospital</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">You will feel valued as a Care Coordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including: </p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>A salary of £26,250 (pro rata to hours worked) with group pension</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>Free tea and coffee at your base location</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="white-space:pre;"> </span>The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p> <p style="margin:0px;font-size:inherit;padding:5px 0px;"> Experience of working within health and / or social care</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Discharge planning experience</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Experience of working across organisational boundaries within health and social care</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Awareness of current legislation in key areas including Information Governance, Care Act, Mental </p><p style="margin:0px;font-size:inherit;padding:5px 0px;">Capacity Act.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Awareness of National Hospital Discharge policies and guidance</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Knowledge of safeguarding policies and procedures</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> IT competence in using multiple systems</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Ability to organise workload, changing priority as necessary</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Problem solving skills</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Demonstrate accuracy and attention to detail</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> High standard of emotional intelligence with excellent communication skills </p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Ability to maintain emotional resilience in often difficult situations</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Adaptability when working with multiple teams</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> This post will require onsite presence on each of HCRG Community Hospital sites throughout the week</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Willing to work in other areas of HCRG as and when required to do so</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">A valid UK driving licence and a vehicle that can be used for business purposes is required with business insurance for the used vehicle.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p>

Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site
Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Marlborough

Wiltshire

SN8 3HL


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Marlborough

Wiltshire

SN8 3HL


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Recruitment Team

careers@hcrgcaregroup.com

03002471122

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£26,250 to £31,500 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

HCRGCG/TP/111228/15721

Job locations

HCRG Care Group

Marlborough

Wiltshire

SN8 3HL


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