Job summary
As a Recovery Coordinator, working within our Community Team for People with Learning Disabilities, County Wide; Chippenham, Warminster, Salisbury, Marlborough, in Wiltshire.
This role is focused on supporting people in the community with a range of acute mental health needs who may be in crisis, their carers (including friends and relatives) and care provider. Enabling and assisting them to meet daily health, social and wellbeing needs in line with personal recovery goals, and facilitating engagement with mainstream services.
As a Recovery Coordinator you will work under the guidance of clinical specialists and contribute to the ongoing assessment, planning, delivery and review of activities and interventions against identified health, social and wellbeing needs. The role will also require undertaking and delivering defined activities and interventions for a wider group of identified service users, in accordance with the agreed personal recovery plan.
As a Recovery Coordinator you will actively promote the health and wellbeing of people with learning disabilities through a range of prescribed interventions in line with all the relevant government policies and guidance e.g. Valuing People 2009 and Transforming Care 2015.
Main duties of the job
This is a meaningful and varied community-based role supporting individuals with complex health, social, and emotional needs. You'll work closely with people in times of distress or crisis, developing trusting, respectful relationships while maintaining clear boundaries.
Under the guidance of registered professionals, you'll provide person-centred, evidence-based care helping to plan and coordinate support, promote independence, and encourage healthy lifestyles. Your work will include direct care, health promotion, equipment assessments, and administrative tasks linked to your caseload.
You'll contribute to a safe and supportive environment, communicating sensitively with individuals, families, and professionals. As your confidence and skills grow, you'll take on more autonomy, supported by supervision, training, and reflective practice.
The role involves travel across rural and semi-rural areas, working both independently and as part of a wider team. Flexibility, resilience, and adaptability are essential, along with a commitment to personal and professional development. This is a rewarding opportunity to make a lasting difference in peoples lives.
For full details, please refer to the attached job description.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and well need to close it earlier than the date we've shown here. If you're keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
As a Recovery Coordinator you will be part of our valued team in our County Wide; Chippenham, Warminster, Salisbury, Marlborough, receiving access to exclusive rewards and benefits including:
- Salary of £26,712.00 plus Group Pension
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Essential:
- NVQ Level 3 completed in a mental health or learning disability setting or City & Guilds Certificate in community mental health, learning disabilities or equivalent qualification
- Relevant experience of working in any health or social care setting or any related voluntary organisation.
- Able to demonstrate some awareness of theories underpinning health and social care
- Able to articulate a clear knowledge of policy and legislative frameworks within which mental health services are delivered including a persons rights under the MHA , CPA Mental Capacity Act.
- Able to demonstrate a broad understanding of the concept of confidentiality.
- Experience of working with people with learning disabilities and/or autism
- Experience of working with people with mental health needs.
- Experience of working with people who display behaviours that challenge.
- To be able to work autonomously but also as part of a team
- The ability to form and sustain a working relationship with service users and carers, demonstrating an understanding of when a more assertive approach might be needed.
- Demonstrate an ability to deliver a range of
- Specific therapeutic interventions with agreed outcomes within a prescribed framework
- Demonstrate well-developed listening skills and effective verbal communication skills, such as being able to engage appropriately with service users, carers, colleagues, statutory and voluntary agencies, both face to face and by telephone.
- Demonstrate well developed written communication skills, with the ability to produce letters, written reports, maintain accurate records and record required statistical information.
- IT literate with an understanding of Microsoft office
- Able to describe how supervision supports safe working practices.
- Able to demonstrate a general understanding of mental health issues with a positive, non-judgemental approach towards people requiring mental health services and an understanding of the principles of recovery.
Desirable
- Positive behaviour support training
- Experience of mental health services, as a user, carer, volunteer or worker.
- Experience of teaching/training individuals or groups.
- Experience of working in a customer care environment, e.g. an Advice Centre,
- Telephone Helpline or Advocacy Service.
- Experience of working with people with limited verbal communication and the ability to find other appropriate methods of communication.
- To have an understanding of behavioural/data analysis
Other Job-Related Requirements
- Willing to work in other areas of HCRG as and when required to do so.
- Full valid driving licence for the UK
- Access to a car for use at work
Job description
Job responsibilities
As a Recovery Coordinator you will be part of our valued team in our County Wide; Chippenham, Warminster, Salisbury, Marlborough, receiving access to exclusive rewards and benefits including:
- Salary of £26,712.00 plus Group Pension
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Essential:
- NVQ Level 3 completed in a mental health or learning disability setting or City & Guilds Certificate in community mental health, learning disabilities or equivalent qualification
- Relevant experience of working in any health or social care setting or any related voluntary organisation.
- Able to demonstrate some awareness of theories underpinning health and social care
- Able to articulate a clear knowledge of policy and legislative frameworks within which mental health services are delivered including a persons rights under the MHA , CPA Mental Capacity Act.
- Able to demonstrate a broad understanding of the concept of confidentiality.
- Experience of working with people with learning disabilities and/or autism
- Experience of working with people with mental health needs.
- Experience of working with people who display behaviours that challenge.
- To be able to work autonomously but also as part of a team
- The ability to form and sustain a working relationship with service users and carers, demonstrating an understanding of when a more assertive approach might be needed.
- Demonstrate an ability to deliver a range of
- Specific therapeutic interventions with agreed outcomes within a prescribed framework
- Demonstrate well-developed listening skills and effective verbal communication skills, such as being able to engage appropriately with service users, carers, colleagues, statutory and voluntary agencies, both face to face and by telephone.
- Demonstrate well developed written communication skills, with the ability to produce letters, written reports, maintain accurate records and record required statistical information.
- IT literate with an understanding of Microsoft office
- Able to describe how supervision supports safe working practices.
- Able to demonstrate a general understanding of mental health issues with a positive, non-judgemental approach towards people requiring mental health services and an understanding of the principles of recovery.
Desirable
- Positive behaviour support training
- Experience of mental health services, as a user, carer, volunteer or worker.
- Experience of teaching/training individuals or groups.
- Experience of working in a customer care environment, e.g. an Advice Centre,
- Telephone Helpline or Advocacy Service.
- Experience of working with people with limited verbal communication and the ability to find other appropriate methods of communication.
- To have an understanding of behavioural/data analysis
Other Job-Related Requirements
- Willing to work in other areas of HCRG as and when required to do so.
- Full valid driving licence for the UK
- Access to a car for use at work
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
