Job summary
Do you thrive in a fast-paced, people-focused environment? Join our team as an Administrator for our Dietetics Service and play a vital role in delivering exceptional care to our community.
Were looking for a compassionate, and organised administrator who is flexible and able to work under pressure and deal with a variety of tasks.
What You'll Do:
Receive and process referrals
Data input information onto patient administrative system (SystmOne)
Act as central point of contact for all calls/enquiries to the Team, redirecting calls, taking messages and dealing with enquiries where appropriate.
What Were Looking For:
Proven administrative experience (healthcare experience is a big plus!)
Good communication and multitasking skills
What You'll Get:
A supportive, friendly team that values your work
Opportunities for training and career progression
This is a fantastic opportunity for an individual who relishes a challenge. In return we can offer you a supportive, fast moving, and varied job, in an often-busy environment.
This is a full-time role, 37.5 hours per week. Our core admin hours are 08:00 16:00 Monday Friday. The role will be based at Jenner House, Langley Park, Avon Wy, Chippenham SN15 1GG
For an informal discussion please contact:
Heather Byrd, Administration Manager, email heather.byrd@hcrgcaregroup.com or phone 07787 27 17 63
Main duties of the job
1. Receive and process referrals electronically or via post
2. Data input information onto patient administrative system (SystmOne)
3. Act as central point of contact for all calls/enquiries to the Team, redirecting calls, taking messages and dealing with enquiries where appropriate.
4. Support administrative colleague providing support to the Team and Senior Administrator as required.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
As an Administrator, you'll be part of our valued Dietetics Service Administration team based at Jenner House, Chippenham.
As part of the HCRG Care Group family, you'll receive access to a range of exclusive rewards and benefits, including:
- Competitive Salary: £23875 - £25,814 per year, with group pension.
- Daily Comforts: Free tea, coffee, and milk at your base location.
- My Reward Hub Membership: Discounts on everyday purchases like groceries, plus cashback and voucher offers for treats for you and your loved ones.
- Financial Flexibility: Access your wages as you earn them, helping you handle life's unexpected moments without high interest rates or overdraft fees.
- Wellbeing Support: Resources to help with your mental and physical health, from healthy recipes and activity challenges to counselling, legal advice, and debt management tools.
- Learning Opportunities: Access to eLearning and bespoke career pathways through our Outstanding learning and development team, The Learning Enterprise.
- Innovative Culture: Be part of a team that encourages your ideas to improve how we work, backed by an annual £100,000 innovation fund.
- Pride in Quality: Join an organization committed to the highest clinical and quality standards, with many services rated Good or Outstanding by the Care Quality Commission.
The Ideal Candidate
We are looking for a compassionate approach to supporting patient care and service improvements. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are a good telephone manner, high level communication skills and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.
Job description
Job responsibilities
As an Administrator, you'll be part of our valued Dietetics Service Administration team based at Jenner House, Chippenham.
As part of the HCRG Care Group family, you'll receive access to a range of exclusive rewards and benefits, including:
- Competitive Salary: £23875 - £25,814 per year, with group pension.
- Daily Comforts: Free tea, coffee, and milk at your base location.
- My Reward Hub Membership: Discounts on everyday purchases like groceries, plus cashback and voucher offers for treats for you and your loved ones.
- Financial Flexibility: Access your wages as you earn them, helping you handle life's unexpected moments without high interest rates or overdraft fees.
- Wellbeing Support: Resources to help with your mental and physical health, from healthy recipes and activity challenges to counselling, legal advice, and debt management tools.
- Learning Opportunities: Access to eLearning and bespoke career pathways through our Outstanding learning and development team, The Learning Enterprise.
- Innovative Culture: Be part of a team that encourages your ideas to improve how we work, backed by an annual £100,000 innovation fund.
- Pride in Quality: Join an organization committed to the highest clinical and quality standards, with many services rated Good or Outstanding by the Care Quality Commission.
The Ideal Candidate
We are looking for a compassionate approach to supporting patient care and service improvements. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are a good telephone manner, high level communication skills and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
