HCRG Care Group

Neurodevelopmental Administrator

Information:

This job is now closed

Job summary

The administrator will support the ND Pathway Team by providing general administrative support to help the team deliver an efficient service.

This is a role requiring high levels of administrative skill and the ability to work proactively as part of a team. Good communication skills are required but the majority of tasks are carried out via the Clinical System and email.

Base

The role will be based in either the High Post Hub, Salisbury or the Derby Court Hub in Trowbridge, with some flexibility for home working.

Main duties of the job

  • To be able to follow guidelines/protocols and work with clinical colleagues to ensure optimal service deliver
  • The successful applicant will need to book and schedule planned clinical appointments on SystmOne ensuring patients are seen within any contracted waiting times
  • Help collate and send information and appointment letters to patients in respect of booked appointments
  • You will help inreschedulingappointments cancelled by patients or the organisation
  • Maintain and update clinical systems and clinic templates
  • Take ownership and maintain local organisational databases as appropriate
  • Produce and distribute information for cascade as required
  • You will need to order routine goods and services to support the service
  • Help in providingsupport around incoming and outgoing written correspondence from the organisation (letters/emails)
  • To minute take at meetings where required
  • The post holder is required to work flexibly and provide cover for other colleagues as required to ensure that service priorities and workloads are maintained
  • You will also be required to undertake any additional duties as delegated by their line manager

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Details

Date posted

03 September 2024

Pay scheme

Other

Salary

£22,308 to £22,308 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/53790/11216

Job locations

HCRG Care Group

Trowbridge

Wiltshire

BA14 0XQ


Job description

Job responsibilities

As anAdministrator,you'll be part of our valued team.

You will feel valued as an administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £22,308 pro rata with group pension
  • Hybrid Working once 3 month probation period is passed
  • Free tea, coffee and milk at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards:with a number of our rated services holding good or outstanding ratings from the Care Quality Commission

Job description

Job responsibilities

As anAdministrator,you'll be part of our valued team.

You will feel valued as an administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £22,308 pro rata with group pension
  • Hybrid Working once 3 month probation period is passed
  • Free tea, coffee and milk at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards:with a number of our rated services holding good or outstanding ratings from the Care Quality Commission

Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site
Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Trowbridge

Wiltshire

BA14 0XQ


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Trowbridge

Wiltshire

BA14 0XQ


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Recruitment Team

careers@hcrgcaregroup.com

03002471122

Details

Date posted

03 September 2024

Pay scheme

Other

Salary

£22,308 to £22,308 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/53790/11216

Job locations

HCRG Care Group

Trowbridge

Wiltshire

BA14 0XQ


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