Administrator - GP Surgery
This job is now closed
Job summary
Join our fantastic Primary Care service at our vibrant and dynamic Church Lane Surgery. We are looking for a passionate and dedicated Administrator to join our multi-skilled team, who are focused ondelivering impeccable customer service to ourservice usersto really make our service users and staff feel the difference.
Our mission is to provide patients in Braintree with high-quality, easy, and convenient access to a GP or nurse when they need it. Our core values and principles are:
- Patient-centric: putting patients at the heart of everything we do.
- Quality: providing the highest standard of care and treatment.
- Ethical: operating within an ethical framework through openness and transparency.
- Passionate: being passionate about enhancing caring for our patients.
- Teamwork: supporting and sharing with all members of our team and partners.
Main duties of the job
Your days will be fulfilling and rewarding and some of your day-to-day responsibilities will include:
- Explain practice arrangements and formal requirements to new patients, ensuring that they are given an invitation for a new registration health check and ensure that registration procedures are completed.
- Demonstrating excellent IT and workload management skills and supporting a varied, complex and changeable service.
- A range of difficult situations always demonstrating a sensitive and diplomatic approach, especially when dealing with emotional members of the public.
- Front of house always demonstrate professional behaviours
- Understand and comply with confidentiality and information governance policies and procedures
- Processing incoming and outgoing mail
- File and store records as required
- Photocopy documentation as required
- Action all incoming emails
- Scanning of patient related documentation and attaching scanned documents to patients healthcare records
Please see the job description for full list.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Details
Date posted
03 January 2024
Pay scheme
Other
Salary
£20,475 to £20,475 a year
Contract
Permanent
Working pattern
Full-time
Reference number
HCRGCG/TP/42452/8839
Job locations
HCRG Care Group
Braintree
Essex
CM7 5SN
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Braintree
Essex
CM7 5SN
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
