Baywater Healthcare

Healthcare Assistant

The closing date is 04 November 2025

Job summary

Baywater Healthcare has an exciting new opportunity for a part-time Healthcare Assistant based in the North East. Were looking for a friendly, communicative individual who enjoys supporting their community to join our amazing and supportive team!

Main duties of the job

What You Will Be Doing:

  • Provide compassionate and professional support to service users, their families, and clinical leads.

  • Act as the first point of contact for patients and prescribers using the HOS-AR service, especially in cases of difficulties or complaints.

  • Support the HOS-AR service by delivering training, offering ongoing clinical support, and maintaining a strong focus on patient-centered care.

  • Under supervision, carry out and interpret basic monitoring tests such as blood pressure, pulse oximetry, temperature, blood gases, heart rate, and respiratory rate.

  • Complete enhanced risk assessments and implement safety measures to ensure the safe delivery of oxygen therapy.

About us

Join us and be part of the change - making a difference in thousands of lives.

At Baywater Healthcare, our mission is to enhance lives every day. Home healthcare is one of the most rewarding areas to work in, offering the chance to make a real impact where it matters most. Our goal is to reassure and support both patients and their families, helping them maintain a sense of normality in their daily lives.

Our teams are the driving force behind this mission, and your voice truly matters. We recognise how personal at-home healthcare can be, which is why empathy and community are at the heart of everything we do.

If youre looking for a role where you can grow your skills, make meaningful connections, and positively impact your local community, this could be the perfect opportunity for you.

Details

Date posted

04 August 2025

Pay scheme

Other

Salary

£19,949.60 a year

Contract

Permanent

Working pattern

Part-time

Reference number

E0263-147107

Job locations

North East

Gateshead

NE8 1NB


North East

Gateshead

NE8 1NB


Job description

Job responsibilities

Job Title: Healthcare Assistant Salary: £19,949.60 Location: North East Hours: 30 /week

Baywater Healthcare Enhancing Lives!

Baywater Healthcare has an exciting new opportunity for a part-time Healthcare Assistant based in the North East. Were looking for a friendly, communicative individual who enjoys helping their community to join our amazing and supportive team!

Join us and be part of the changemaking a difference in thousands of peoples lives.

At Baywater Healthcare, our mission is to enhance lives every day. Home healthcare is one of the most rewarding places to work. Our aim is to reassure and support both patients and their families, and we strive to be a fundamental part of maintaining their everyday normality.

Our teams are the driving force behind this ethos, and your voice matters. We understand how personal at-home healthcare can be, which is why empathy and community are at the heart of everything we do.

If youre looking for a role where you can develop your skills while building meaningful relationships within your community, this could be the perfect opportunity for you!

About the Role:

You will be joining the very heart of Baywater in our 897 team, providing high-quality clinical support for Baywater Healthcare HOS-AR contracts. Each day is different, so youll need to be adaptable and flexiblebut because of this, you will truly be appreciated by your customers, patients, and team.

What You Will Be Doing:

  • Provide compassionate and professional support to service users, their families, and clinical leads.

  • Act as the first point of contact for patients and prescribers using the HOS-AR service, especially in cases of difficulties or complaints.

  • Support the HOS-AR service by delivering training, offering ongoing clinical support, and maintaining a strong focus on patient-centered care.

  • Under supervision, carry out and interpret basic monitoring tests such as blood pressure, pulse oximetry, temperature, blood gases, heart rate, and respiratory rate.

  • Complete enhanced risk assessments and implement safety interventions to ensure the safe delivery of oxygen therapy.

About You:

We know that sometimes people can be put off applying for a job if they dont tick every box. If youre a kind, friendly, and communicative individual who enjoys helping people and is excited about working with us, please apply.

  • Experience in respiratory care preferred but not essential

  • Full working knowledge of Microsoft Office

  • Excellent communication and listening skills

  • Must be a team player but able to work on own initiative, be innovative and resourceful, with a compassionate and caring attitude

What You Will Receive:

  • Annual leave starting at 23 days, rising to 25 days after 2 years of service (with further increases every 5 years)

  • Life insurance cover

  • Company pension scheme

Benefits:

  • Health and Wellbeing support, including access to our wellbeing app to boost physical and mental health

  • Fully funded health cash plan for preventative treatment, including dental, optical, physiotherapy, diagnostic treatment, and 24/7 access to GP services

  • Employee Assistance Programme specialist advice and support for you and your family

  • Access to our online benefits platform Pluxee (with offers on holidays, travel money, and more)

  • Cycle to work scheme

  • Access to Blue Light Card exclusive to healthcare workers

  • And many more!

Diversity & Inclusion

At Baywater Healthcare, we believe our diversity is our strength and inclusion is our commitment. We understand that a diverse and inclusive workplace is not only the right thing to doits essential for our success in enhancing lives.

We foster a culture that values the unique perspectives, backgrounds, and talents of every individual. We embrace diversity in all its forms, includingbut not limited torace, ethnicity, gender, sexual orientation, age, disability, religion, and cultural background. Everyone deserves to feel respected, supported, and empowered to thrive.

About Us

Our goal: Were not just focused on developing better products and serviceswere committed to improving the quality of peoples lives. Baywater Healthcare employs just over 400 people in the UK and is headquartered in Cheshire. Our office is home to a 24-hour call centre and provides administrative support for our oxygen, ventilation, nebuliser, sleep, and telehealth therapy services.

Our promise: We support patients throughout their therapy journey and encourage long-term compliance. In addition to providing equipment and consumables designed for comfort, we offer 24/7 support, in-home servicing, and maintenance. Our Clinical Advisers also offer personalised advice and support. By easing the administrative burden on clinicians, we help free up their time so they can focus more on patient care.

Job description

Job responsibilities

Job Title: Healthcare Assistant Salary: £19,949.60 Location: North East Hours: 30 /week

Baywater Healthcare Enhancing Lives!

Baywater Healthcare has an exciting new opportunity for a part-time Healthcare Assistant based in the North East. Were looking for a friendly, communicative individual who enjoys helping their community to join our amazing and supportive team!

Join us and be part of the changemaking a difference in thousands of peoples lives.

At Baywater Healthcare, our mission is to enhance lives every day. Home healthcare is one of the most rewarding places to work. Our aim is to reassure and support both patients and their families, and we strive to be a fundamental part of maintaining their everyday normality.

Our teams are the driving force behind this ethos, and your voice matters. We understand how personal at-home healthcare can be, which is why empathy and community are at the heart of everything we do.

If youre looking for a role where you can develop your skills while building meaningful relationships within your community, this could be the perfect opportunity for you!

About the Role:

You will be joining the very heart of Baywater in our 897 team, providing high-quality clinical support for Baywater Healthcare HOS-AR contracts. Each day is different, so youll need to be adaptable and flexiblebut because of this, you will truly be appreciated by your customers, patients, and team.

What You Will Be Doing:

  • Provide compassionate and professional support to service users, their families, and clinical leads.

  • Act as the first point of contact for patients and prescribers using the HOS-AR service, especially in cases of difficulties or complaints.

  • Support the HOS-AR service by delivering training, offering ongoing clinical support, and maintaining a strong focus on patient-centered care.

  • Under supervision, carry out and interpret basic monitoring tests such as blood pressure, pulse oximetry, temperature, blood gases, heart rate, and respiratory rate.

  • Complete enhanced risk assessments and implement safety interventions to ensure the safe delivery of oxygen therapy.

About You:

We know that sometimes people can be put off applying for a job if they dont tick every box. If youre a kind, friendly, and communicative individual who enjoys helping people and is excited about working with us, please apply.

  • Experience in respiratory care preferred but not essential

  • Full working knowledge of Microsoft Office

  • Excellent communication and listening skills

  • Must be a team player but able to work on own initiative, be innovative and resourceful, with a compassionate and caring attitude

What You Will Receive:

  • Annual leave starting at 23 days, rising to 25 days after 2 years of service (with further increases every 5 years)

  • Life insurance cover

  • Company pension scheme

Benefits:

  • Health and Wellbeing support, including access to our wellbeing app to boost physical and mental health

  • Fully funded health cash plan for preventative treatment, including dental, optical, physiotherapy, diagnostic treatment, and 24/7 access to GP services

  • Employee Assistance Programme specialist advice and support for you and your family

  • Access to our online benefits platform Pluxee (with offers on holidays, travel money, and more)

  • Cycle to work scheme

  • Access to Blue Light Card exclusive to healthcare workers

  • And many more!

Diversity & Inclusion

At Baywater Healthcare, we believe our diversity is our strength and inclusion is our commitment. We understand that a diverse and inclusive workplace is not only the right thing to doits essential for our success in enhancing lives.

We foster a culture that values the unique perspectives, backgrounds, and talents of every individual. We embrace diversity in all its forms, includingbut not limited torace, ethnicity, gender, sexual orientation, age, disability, religion, and cultural background. Everyone deserves to feel respected, supported, and empowered to thrive.

About Us

Our goal: Were not just focused on developing better products and serviceswere committed to improving the quality of peoples lives. Baywater Healthcare employs just over 400 people in the UK and is headquartered in Cheshire. Our office is home to a 24-hour call centre and provides administrative support for our oxygen, ventilation, nebuliser, sleep, and telehealth therapy services.

Our promise: We support patients throughout their therapy journey and encourage long-term compliance. In addition to providing equipment and consumables designed for comfort, we offer 24/7 support, in-home servicing, and maintenance. Our Clinical Advisers also offer personalised advice and support. By easing the administrative burden on clinicians, we help free up their time so they can focus more on patient care.

Person Specification

Experience

Essential

  • About You:
  • We know that sometimes people can be put off applying for a job if they dont tick every box. If youre a kind, friendly, and communicative individual who enjoys helping people and is excited about working with us, please apply.
  • Full working knowledge of Microsoft Office
  • Excellent communication and listening skills
  • Must be a team player but able to work on own initiative, be innovative and resourceful, with a compassionate and caring attitude

Desirable

  • Experience in respiratory care preferred but not essential
Person Specification

Experience

Essential

  • About You:
  • We know that sometimes people can be put off applying for a job if they dont tick every box. If youre a kind, friendly, and communicative individual who enjoys helping people and is excited about working with us, please apply.
  • Full working knowledge of Microsoft Office
  • Excellent communication and listening skills
  • Must be a team player but able to work on own initiative, be innovative and resourceful, with a compassionate and caring attitude

Desirable

  • Experience in respiratory care preferred but not essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Baywater Healthcare

Address

North East

Gateshead

NE8 1NB


Employer's website

https://www.baywater.co.uk/ (Opens in a new tab)

Employer details

Employer name

Baywater Healthcare

Address

North East

Gateshead

NE8 1NB


Employer's website

https://www.baywater.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Healthcare Assistant

Katie Kirkpatrick

Katie.Kirkpatrick@omnirms.com

Details

Date posted

04 August 2025

Pay scheme

Other

Salary

£19,949.60 a year

Contract

Permanent

Working pattern

Part-time

Reference number

E0263-147107

Job locations

North East

Gateshead

NE8 1NB


North East

Gateshead

NE8 1NB


Privacy notice

Baywater Healthcare's privacy notice (opens in a new tab)