Office Administrator

Korus Health

Information:

This job is now closed

Job summary

We are looking for an enthusiastic person to join our busy administrative team supporting the daily running of our ultrasound company.

We are a supportive, hard working team that gets the job done with good fun along the way. Our company prides itself in offering excellent patient care and experience and we are known for being a good place to work.

Main duties of the job

Carrying out administrative tasks associated with filling clinic lists.

Take a large volume of calls and speak to patients throughout the day regarding their appointments for ultrasound scans.

Communicate with clinical staff to ensure the smooth running of daily lists.

Email and telephone external partners to ensure follow up care for patients.

General office duties as directed by the office manager and/or Compliance Manager.

About us

Korus Health supports the NHS by providing over 3000 ultrasound scans per month to patients within their local community.

We are a supportive, hard working team that gets the job done with good fun along the way. Our company prides itself in offering excellent patient care and experience and we are known for being a good place to work.

Date posted

10 September 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

E0260-24-0013

Job locations

Trevissome Park

Truro

TR4 8UN


Job description

Job responsibilities

1. Ensure daily tasks are completed:

Ensuring that all clinics are filled and minimise unused appointment slots in order to contribute to the efficiency of the company

Answering a large volume of incoming phone calls from patients and other medical professionals, returning any calls or answer machine messages

Ensuring clinic lists are full and emailed to the relevant person & sonographer the day before, if delegated by theoffice manager

General office duties as required and delegated by the office manager

Emails

IEP Requests

IT Support helping staff with logging in issues on all systems

2. Communicating with patients, clinicians and company staff to ensure the smooth running of the office.

3. Ensure weekly tasks are completed as directed by the office manager

4. Assist with ordering of clinic and office stock

5. Carry out HR admin tasks as directed by HR manager

6. Willing to be accountable for personally following information governance and confidentiality procedures

7. Undertake all mandatory training and any specific training identified as necessary including training to be one of our named First Aiders or Fire Marshall

8. Act as a key holder for office

9. The above list of duties and responsibilities is not exclusive and exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Job description

Job responsibilities

1. Ensure daily tasks are completed:

Ensuring that all clinics are filled and minimise unused appointment slots in order to contribute to the efficiency of the company

Answering a large volume of incoming phone calls from patients and other medical professionals, returning any calls or answer machine messages

Ensuring clinic lists are full and emailed to the relevant person & sonographer the day before, if delegated by theoffice manager

General office duties as required and delegated by the office manager

Emails

IEP Requests

IT Support helping staff with logging in issues on all systems

2. Communicating with patients, clinicians and company staff to ensure the smooth running of the office.

3. Ensure weekly tasks are completed as directed by the office manager

4. Assist with ordering of clinic and office stock

5. Carry out HR admin tasks as directed by HR manager

6. Willing to be accountable for personally following information governance and confidentiality procedures

7. Undertake all mandatory training and any specific training identified as necessary including training to be one of our named First Aiders or Fire Marshall

8. Act as a key holder for office

9. The above list of duties and responsibilities is not exclusive and exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Person Specification

Qualifications

Essential

  • GCSEs

Desirable

  • Qualified in Business Administration

Experience

Essential

  • Experience of working in a busy office environment
  • Customer service experience
  • Experience of dealing with phone calls on a daily basis
  • Experience of using IT as a fundamental part of a role

Desirable

  • Experience of working with NHS IT systems
  • Experience of dealing with patients and booking systems
Person Specification

Qualifications

Essential

  • GCSEs

Desirable

  • Qualified in Business Administration

Experience

Essential

  • Experience of working in a busy office environment
  • Customer service experience
  • Experience of dealing with phone calls on a daily basis
  • Experience of using IT as a fundamental part of a role

Desirable

  • Experience of working with NHS IT systems
  • Experience of dealing with patients and booking systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Korus Health

Address

Trevissome Park

Truro

TR4 8UN


Employer's website

https://peninsulaultrasound.org/ (Opens in a new tab)

Employer details

Employer name

Korus Health

Address

Trevissome Park

Truro

TR4 8UN


Employer's website

https://peninsulaultrasound.org/ (Opens in a new tab)

For questions about the job, contact:

Office Administrator

Leigh-Ann Tyler

leigh-ann.tyler@nhs.net

01872555755

Date posted

10 September 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

E0260-24-0013

Job locations

Trevissome Park

Truro

TR4 8UN


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