Job responsibilities
To ensure that NICE guidelines, best practise and the NMC code of
professional conduct are followed at all times regarding all aspects of the
service including care plans and care delivery
To lead the care team whilst achieving management objectives and
prioritising resident needs
To lead, manage and oversee the shift operation and to be accountable
for the smooth running of the shift
To inspire in staff the ability to operate efficiently, caringly and
dynamically so that resident needs are fulfilled and best practice is operated,
by leading, role modelling, coaching and mentoring Support Workers and
colleagues
To allocate tasks and delegate effectively, fairly and appropriately
To support audits as required
To address errors, issues and poor performance in care staff in a timely
and appropriate manner, reporting up to the appropriate manager when
appropriate
To deliver care directly and carry out resident personal care tasks
To liaise closely with therapy team regarding implementation of personal
care plans and routines, in line with rehabilitation goals
To dispense medications and mentor care staff through medication
dispensing competencies
To be responsible for the reviewing and updating of resident care plans
in conjunction with the wider MDT
To prepare and maintain the records of resident care to NMC standards,
and to participate in the implementation and evaluation of standards of care
To keep abreast of new developments in the profession, and to bring
innovation and creative input to the role for consideration and discussion with
line manager
To report to the Service Manager or person in charge any
accidents/incidents, verbally and in writing and in accordance with Marbrooks
procedures
To respond to and support residents family members at an appropriate
level, referring up to Service Manager when needed
To ensure when asking care staff to deliver tasks that they have the
relevant competency, capability and experience to carry out the task safely and
correctly
To undertake special projects with the guidance of the Service Manager
To adhere to the rota, working flexibly to enhance teamwork and resident
care
To provide information and promote a professional, competent,
approachable image to residents, colleagues and visitors, with respect and
dignity at all times
To ensure effective ordering, stock control, safe storage and
administering of medication including controlled drugs, in line with Marbrooks
systems and procedures
To actively participate in all required meetings including MDT meetings,
care and support meetings, staff meetings etc to ensure clinical care is
optimised and best practice is operated at all times
To deliver routine meetings such as Return to Works, Supervision and
other people management meetings as required and with guidance of the Service
Manager
To keep and maintain a clean, tidy and safe environment for residents,
visitors and other staff at all times, and report and act upon any concerns
To resolve when possible/appropriate, or report all resident and
relative complaints and concerns by liaising with management and/or the
relevant designated person in charge
To adhere to, apply and ensure infection control procedures are
implemented in a manner that is consistent with evidence based practice,
maintaining resident, staff and visitors safety
To disseminate and share information with appropriate staff promptly,
efficiently, accurately as required in order to maintain high standards of care
for residents
To take an active role in own personal and professional development
To be accountable for/carry the responsibility for appropriate level
decisions that need to be made regarding residents and care staff, with Service
Manager support
To keep accurate and clear documentation in line with sector specific
and legal requirements.
To take responsibility for stock management and control, ensuring stocks
are managed stably and efficiently at all times
To support the recruitment, selection and development of Support Workers
as required.
To attend all mandatory and developmental training courses relevant to
the post and as agreed with the line manager
To work in accordance with all relevant legislation e.g. CQC standards,
Mental Capacity Act, Deprivation of Liberty, Health & Safety at Work etc,
and in line with The Marbrook Centres policies and procedures at all times,
contributing (if and when appropriate) to the revision of these documents.
To act in line with Health and Safety at Work legislation and
requirements and in line with The Marbrook Centres approach to Health and
Safety at all times.
To act in line with the Care Standards Act 2000 and Safeguarding of
Vulnerable Adults (SoVA) at all times.
To adhere to all aspects of security and ensure the safety and wellbeing
of residents, staff and visitors at all times.
At all times to: ensure high levels of confidentiality when dealing with
sensitive material and information, to respect the dignity and confidentiality
of our service users, and to adhere to the Data Protection Act 1998.
To undertake any other duties from time to time, in order to maintain
and enhance the service provision and as this role develops.
