Clinical Administrator

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are looking for a dedicated and organised Clinical Administrator to join our team at Cygnet Sedgley Lodge & House.

You will be working 40 hours per week, Monday to Friday, 09:00 am to 05:00 pm, helping to ensure the safe and smooth running of services for the people in our care.

Cygnet Sedgley House and Cygnet Sedgley Lodge offer a 34-bed high support inpatient rehabilitation (level 2) service for men with complex needs. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity.

Located just outside Wolverhampton city centre, the service benefits from excellent transport links across the West Midlands.

Who We Support

Men aged 18+ who may be:

• Detained under the Mental Health Act (1983) or informal

• Living with primary mental illness, including:

  • Complex comorbidities

  • Substance, drug or alcohol misuse

  • Treatment resistance

  • Behaviours that challenge

• Aiming for a return to community or community-based care

• History of Sexual Abuse or Domestic Violence

• Typical diagnoses: Schizophrenia, Schizoaffective Disorder, Bipolar Affective Disorder or Depression.

Your DaytoDay Responsibilities

Provide a high standard of organisational and administrative support

• Prepare reports and written materials as required

• Maintain accurate files, records and documentation

• Work collaboratively with the wider administration team to ensure smooth departmental operations

• Take notes and minutes during meetings when required

• Answer telephone calls and respond to enquiries in a friendly, professional manner

What Were Looking For

• Previous administrative experience, ideally in a customerfacing or clinical environment

• Highly organised, helpful and confident managing multiple tasks

• Strong IT skills, including Windows, Word, Excel and Outlook

• Familiarity with telephone systems

• Polite, friendly and approachable, with excellent communication skills

• GCSE Maths and English (or equivalent), with strong numeracy and literacy skills

• Close attention to detail and a clear understanding of confidentiality

• Flexibility to support cover for annual leave, sickness and training

What We Offer

• Salary: £28,260 per annum

• Group pension scheme

• Free meal on shift

• NHS staff discounts

• Free Health Cash Plan

• Cycle to Work Scheme

• Employee Assistance Programme (EAP)

• Free eye tests

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Wolverhampton

WV14 9RT

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)