Cygnet Health Care

Receptionist

The closing date is 11 September 2025

Job summary

We are looking for a confident Receptionist with a passion for delivering outstanding service. You'll be working 40 hours a week, making a positive difference to the lives of the people in our care at The Fields.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Details

Date posted

12 August 2025

Pay scheme

Other

Salary

£26,510 to £26,510 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP59E78D36

Job locations

Yorkshire and Humber

S13 7PG


Job description

Job responsibilities

We are looking for a friendly, professional Receptionist with a passion for making a difference to others.

You'll be working full time 40 hours a week at The Fields, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

**Must be experienced in all aspects of Administration**

The Fields is a specialist residential service in Sheffield, South Yorkshire for adults with learning disabilities who may have behaviours that challenge as well as associated complex needs.

We encourage and enable the individuals we support to lead a full and happy life. We work with them to ensure they have more choice and control in their lives. We find out their strengths, abilities and preferences so that the care provided can be as person-centred and meaningful to each individual as possible.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day...

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls & take messages where appropriate
  • Sort & distribute post
  • Assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? Well offer you

  • Strong career progression opportunities
  • Expert supervision & support
  • Pension scheme
  • Cycle to work scheme & employee discount saving

You are...

  • An experienced receptionist/administrator used to working with customers/clients
  • Organised, naturally helpful & a good multi-tasker
  • Computer literate including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communication skills
  • GCSE Maths & English qualified, with a good level of numeracy & literacy
  • Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Job description

Job responsibilities

We are looking for a friendly, professional Receptionist with a passion for making a difference to others.

You'll be working full time 40 hours a week at The Fields, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

**Must be experienced in all aspects of Administration**

The Fields is a specialist residential service in Sheffield, South Yorkshire for adults with learning disabilities who may have behaviours that challenge as well as associated complex needs.

We encourage and enable the individuals we support to lead a full and happy life. We work with them to ensure they have more choice and control in their lives. We find out their strengths, abilities and preferences so that the care provided can be as person-centred and meaningful to each individual as possible.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day...

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls & take messages where appropriate
  • Sort & distribute post
  • Assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? Well offer you

  • Strong career progression opportunities
  • Expert supervision & support
  • Pension scheme
  • Cycle to work scheme & employee discount saving

You are...

  • An experienced receptionist/administrator used to working with customers/clients
  • Organised, naturally helpful & a good multi-tasker
  • Computer literate including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communication skills
  • GCSE Maths & English qualified, with a good level of numeracy & literacy
  • Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Yorkshire and Humber

S13 7PG


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

Yorkshire and Humber

S13 7PG


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Natalie Collis

VP59E78D36.1286@vacancyposter.com

01217288111

Details

Date posted

12 August 2025

Pay scheme

Other

Salary

£26,510 to £26,510 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP59E78D36

Job locations

Yorkshire and Humber

S13 7PG


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