Cygnet Health Care

Service Manager - Community Deaf Service

The closing date is 14 June 2025

Job summary

We are looking for a experienced Service Manager with a passion for delivering outstanding care. You'll be working 40 hours a week, making a positive difference to the lives of the people in our care at Cygnet Vincent Court.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Details

Date posted

15 May 2025

Pay scheme

Other

Salary

£45,000 to £50,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP0FC514C1

Job locations

North West

BB2 4LD


Job description

Job responsibilities

We are looking for a passionate, focused and experienced Service Manager to join us at Cygnet Vincent Court.

Joining our team on a permanent, full time basis, you will work 40 hours per week overseeing our Community Deaf Service.

At Cygnet youll have the chance to make a real impact onclients andtheir families. It's a challenging role with excellent career prospects, and you'll reap the rewards of empowering others with your focus on high quality of care. Your focus on enabling patient recovery in a compassionate setting will help us achieve our goals and yours.

Vincent Court:

Vincent Court is a five-bed community rehabilitation (level 1) service for men who have been able to progress through the hospital pathway atCygnet Fountains. We also accept referrals from other high support inpatient rehabilitation (level 2) services as well as directly from the community.

The Opportunity...

Reporting directly to the Regional Manager, our Home Managers are responsible for providing strong and effective leadership to the onsite team in order to ensure the integrity of all functions within the service, to include; Clinical, Finance, HR, Recruitment and Support Services. You will be responsible for the overall day to day running and strategic direction of the service.

  • To be compliant with CQC / regulatory requirements and to ensure all clinical, budgetary, regulatory and service development targets are met. You will also implement risk assessment, risk management and embed clinical governance within the service.
  • To be responsible for the provision of a high-quality service, both in respect of client care and employee engagement.
  • Ensure effective bed management and coordination of referrals and assessments of service users in conjunction with the Clinical Team / Deputy Manager.
  • In this role, you will also lead on appropriate investigations (as required), participate in audit requirements and ensure all group policies and procedures are adhered to. Reviewing and developing potential opportunities for improved quality and commercial growth is also a key requirement.

You will have

  • Minimum 3 years managerial experience of leading a team
  • QCF Level 5 preferred although could be achieved in post.
  • Trained in Sign Language, BSL Level 2 minimum.
  • The ability to work as part of a team; lead by example, manage performance effectively and use own initiative
  • Experience of working to CQC guidelines, relevant legislation and professional regulations
  • Experience undertaking investigations and/or the ability to manage complaints appropriately and in a confidential manner
  • Qualifications in Leadership & Management / Health & Social Care

Requirements

  • Contracted hours:40 per week

Please note: successful candidates will be required to undergo an enhanced DBS check.

CygnetHealth Carehave been providing a national network of high quality specialist services for over 30 years.In this role youll have the chance to make a real impact on patients, service users & their families.

Job description

Job responsibilities

We are looking for a passionate, focused and experienced Service Manager to join us at Cygnet Vincent Court.

Joining our team on a permanent, full time basis, you will work 40 hours per week overseeing our Community Deaf Service.

At Cygnet youll have the chance to make a real impact onclients andtheir families. It's a challenging role with excellent career prospects, and you'll reap the rewards of empowering others with your focus on high quality of care. Your focus on enabling patient recovery in a compassionate setting will help us achieve our goals and yours.

Vincent Court:

Vincent Court is a five-bed community rehabilitation (level 1) service for men who have been able to progress through the hospital pathway atCygnet Fountains. We also accept referrals from other high support inpatient rehabilitation (level 2) services as well as directly from the community.

The Opportunity...

Reporting directly to the Regional Manager, our Home Managers are responsible for providing strong and effective leadership to the onsite team in order to ensure the integrity of all functions within the service, to include; Clinical, Finance, HR, Recruitment and Support Services. You will be responsible for the overall day to day running and strategic direction of the service.

  • To be compliant with CQC / regulatory requirements and to ensure all clinical, budgetary, regulatory and service development targets are met. You will also implement risk assessment, risk management and embed clinical governance within the service.
  • To be responsible for the provision of a high-quality service, both in respect of client care and employee engagement.
  • Ensure effective bed management and coordination of referrals and assessments of service users in conjunction with the Clinical Team / Deputy Manager.
  • In this role, you will also lead on appropriate investigations (as required), participate in audit requirements and ensure all group policies and procedures are adhered to. Reviewing and developing potential opportunities for improved quality and commercial growth is also a key requirement.

You will have

  • Minimum 3 years managerial experience of leading a team
  • QCF Level 5 preferred although could be achieved in post.
  • Trained in Sign Language, BSL Level 2 minimum.
  • The ability to work as part of a team; lead by example, manage performance effectively and use own initiative
  • Experience of working to CQC guidelines, relevant legislation and professional regulations
  • Experience undertaking investigations and/or the ability to manage complaints appropriately and in a confidential manner
  • Qualifications in Leadership & Management / Health & Social Care

Requirements

  • Contracted hours:40 per week

Please note: successful candidates will be required to undergo an enhanced DBS check.

CygnetHealth Carehave been providing a national network of high quality specialist services for over 30 years.In this role youll have the chance to make a real impact on patients, service users & their families.

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cygnet Health Care

Address

North West

BB2 4LD


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

North West

BB2 4LD


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Vicky Linstead

VP0FC514C1.1286@vacancyposter.com

01217288111

Details

Date posted

15 May 2025

Pay scheme

Other

Salary

£45,000 to £50,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP0FC514C1

Job locations

North West

BB2 4LD


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