Service Manager

Cygnet Health Care

The closing date is 11 July 2024

Job summary

We are looking for a confident Service Manager with a passion for delivering outstanding care. You'll be working 40 hours a week, making a positive difference to the lives of the people in our care at Cygnet Staffordshire Supported Living.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Date posted

11 June 2024

Pay scheme

Other

Salary

£41,000 to £41,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP013569B6

Job locations

West Midlands

ST16 2AD


Job description

Job responsibilities

We are looking for a passionate, focused and experienced Registered Manager to join us at Cygnet Staffordshire Supported Living, situated across two sites, one in Birmingham, and one in Wombourne.

Supported Living is an important step towards independence. We know how important it is for individuals to have the right support so they can live the life they want to live.

We support individuals with learning disabilities, autism, mental health needs and behaviours that challenge. Individuals are supported to hold their own tenancy agreement with a registered housing association. Individuals who are interested in living here may have previously been detained within a hospital setting and are ready for a step down placement within their local community.

At Cygnet youll have the chance to make a real impact onclients andtheir families. It's a challenging role with excellent career prospects, and you'll reap the rewards of empowering others with your focus on high quality of care. Your focus on enabling patient recovery in a compassionate setting will help us achieve our goals and yours.

The Opportunity...

Reporting directly to the Registered Manager, our Home Managers are responsible for providing strong and effective leadership to the onsite team in order to ensure the integrity of all functions within the service, to include; Clinical, Finance, HR, Recruitment and Support Services. You will be responsible for the overall day to day running and strategic direction of the service.

To be compliant with CQC / regulatory requirements and to ensure all clinical, budgetary, regulatory and service development targets are met. You will also implement risk assessment, risk management and embed clinical governance within the service. To be responsible for the provision of a high-quality service, both in respect of client care and employee engagement.

Ensure effective bed management and coordination of referrals and assessments of service users in conjunction with the Clinical Team / Deputy Manager.

In this role, you will also lead on appropriate investigations (as required), participate in audit requirements and ensure all group policies and procedures are adhered to. Reviewing and developing potential opportunities for improved quality and commercial growth is also a key requirement.

You will have

  • Minimum 2 years managerial experience of leading a team
  • QCF Level 5
  • The ability to work as part of a team; lead by example, manage performance effectively and use own initiative
  • Experience of working to CQC guidelines, relevant legislation and professional regulations
  • Experience undertaking investigations and/or the ability to manage complaints appropriately and in a confidential manner
  • Desirable:Qualifications in Leadership & Management / Health & Social Care

Why Cygnet? Well offer you

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Employee referral scheme
  • Free Health Cash plan
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS - discount savings & Cycle to Work scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change?Please click on the apply nowlink below.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job description

Job responsibilities

We are looking for a passionate, focused and experienced Registered Manager to join us at Cygnet Staffordshire Supported Living, situated across two sites, one in Birmingham, and one in Wombourne.

Supported Living is an important step towards independence. We know how important it is for individuals to have the right support so they can live the life they want to live.

We support individuals with learning disabilities, autism, mental health needs and behaviours that challenge. Individuals are supported to hold their own tenancy agreement with a registered housing association. Individuals who are interested in living here may have previously been detained within a hospital setting and are ready for a step down placement within their local community.

At Cygnet youll have the chance to make a real impact onclients andtheir families. It's a challenging role with excellent career prospects, and you'll reap the rewards of empowering others with your focus on high quality of care. Your focus on enabling patient recovery in a compassionate setting will help us achieve our goals and yours.

The Opportunity...

Reporting directly to the Registered Manager, our Home Managers are responsible for providing strong and effective leadership to the onsite team in order to ensure the integrity of all functions within the service, to include; Clinical, Finance, HR, Recruitment and Support Services. You will be responsible for the overall day to day running and strategic direction of the service.

To be compliant with CQC / regulatory requirements and to ensure all clinical, budgetary, regulatory and service development targets are met. You will also implement risk assessment, risk management and embed clinical governance within the service. To be responsible for the provision of a high-quality service, both in respect of client care and employee engagement.

Ensure effective bed management and coordination of referrals and assessments of service users in conjunction with the Clinical Team / Deputy Manager.

In this role, you will also lead on appropriate investigations (as required), participate in audit requirements and ensure all group policies and procedures are adhered to. Reviewing and developing potential opportunities for improved quality and commercial growth is also a key requirement.

You will have

  • Minimum 2 years managerial experience of leading a team
  • QCF Level 5
  • The ability to work as part of a team; lead by example, manage performance effectively and use own initiative
  • Experience of working to CQC guidelines, relevant legislation and professional regulations
  • Experience undertaking investigations and/or the ability to manage complaints appropriately and in a confidential manner
  • Desirable:Qualifications in Leadership & Management / Health & Social Care

Why Cygnet? Well offer you

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Employee referral scheme
  • Free Health Cash plan
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS - discount savings & Cycle to Work scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change?Please click on the apply nowlink below.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cygnet Health Care

Address

West Midlands

ST16 2AD


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

West Midlands

ST16 2AD


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruiter

Vicky Linstead

VP013569B6.1286@vacancyposter.com

01217288111

Date posted

11 June 2024

Pay scheme

Other

Salary

£41,000 to £41,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP013569B6

Job locations

West Midlands

ST16 2AD


Privacy notice

Cygnet Health Care's privacy notice (opens in a new tab)