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Schoen Clinic

Medical Secretary

The closing date is 28 July 2025

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Job summary

As a Medical Secretary, you will provide efficient secretarial support to the Clinic and Consultant(s) on a daily basis. Your support is relied upon by consultants, clinicians and patients and crucial to maintain an efficient and effective clinical facility. You will often be the first point of contract for users of the clinic and will proactively deal with enquiries from patients and colleagues in a professional manner.

Main duties of the job

  • Typing of clinical related documents from Consultants dictations, including medical reports
  • Formatting, proofreading and sending all clinical letters through a secure platform
  • Scanning of relevant documentation onto our systems
  • Taking telephone calls, answering patient queries and taking messages
  • Flexibility to cover reception when needed
  • Booking / amending patient clinic appointments
  • General housekeeping and filing
  • Liaising with patients to book appointments, answer patient queries and take messages for consultants
  • General office support during annual leave periods
  • Regularly assessing working practices to identify possible improvements and improve efficiency.

About us

Our culture of world-class medical excellence is based around our five key values:

  • Accountable:Taking ownership of the things I say and do
  • Caring:Treating others as I would like to be treated
  • Collaborative: Working together to make a winning team
  • Courageous:Being proud to be different and challenge the norm
  • Determined: Seeing things through to meet and exceed expectations

Details

Date posted

14 July 2025

Pay scheme

Other

Salary

£27,500 to £29,000 a year + benefits

Contract

Permanent

Working pattern

Full-time

Reference number

E0231-25-0016

Job locations

13a

Radnor Walk

London

SW3 4BP


Job description

Job responsibilities

  • Typing of clinical related documents from Consultants dictations, including medical reports
  • Formatting, proofreading and sending all clinical letters through a secure platform
  • Scanning of relevant documentation onto our systems
  • Taking telephone calls, answering patient queries and taking messages
  • Flexibility to cover reception when needed
  • Booking / amending patient clinic appointments
  • General housekeeping and filing
  • Liaising with patients to book appointments, answer patient queries and take messages for consultants
  • General office support during annual leave periods
  • Regularly assessing working practices to identify possible improvements and improve efficiency.

Job description

Job responsibilities

  • Typing of clinical related documents from Consultants dictations, including medical reports
  • Formatting, proofreading and sending all clinical letters through a secure platform
  • Scanning of relevant documentation onto our systems
  • Taking telephone calls, answering patient queries and taking messages
  • Flexibility to cover reception when needed
  • Booking / amending patient clinic appointments
  • General housekeeping and filing
  • Liaising with patients to book appointments, answer patient queries and take messages for consultants
  • General office support during annual leave periods
  • Regularly assessing working practices to identify possible improvements and improve efficiency.

Person Specification

Experience

Essential

  • We would ideally like someone who has experience of working within private mental health clinics, however this is desirable and would ask that you have experience of working within a healthcare setting as essential.
Person Specification

Experience

Essential

  • We would ideally like someone who has experience of working within private mental health clinics, however this is desirable and would ask that you have experience of working within a healthcare setting as essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Schoen Clinic

Address

13a

Radnor Walk

London

SW3 4BP


Employer's website

https://www.schoen-clinic.co.uk/ (Opens in a new tab)

Employer details

Employer name

Schoen Clinic

Address

13a

Radnor Walk

London

SW3 4BP


Employer's website

https://www.schoen-clinic.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Business Partner

Alexandra Tigwell

recruitment@schoen-clinic.co.uk

Details

Date posted

14 July 2025

Pay scheme

Other

Salary

£27,500 to £29,000 a year + benefits

Contract

Permanent

Working pattern

Full-time

Reference number

E0231-25-0016

Job locations

13a

Radnor Walk

London

SW3 4BP


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