Job summary
Working as part of the wider office team, the individual will be responsible for supporting the office team in day to day tasks, along with providing administration duties to elements of the People and Compliance team and our Ambulance Operations Team. Whilst ensuring a welcoming and friendly environment to anyone coming into HQ.
Main duties of the job
Work as part of the ECS Head Office team supporting general day to day tasks. Teams you can expect yourself to be working alongside, are the People and Compliance team, assisting with HR, Recruitment and Compliance administration as well day to day administration for the Make Ready Team, maintaining audits and pulling data for corresponding teams.
Your line manager will be the Executive Assurance Manager.
About us
ECS is a rapidly developing organisation with a clear ethos of high quality provision across all healthcare sectors, and is seeking hard working and driven candidates who are keen to continue our strive for excellence.
Founded in 2015, Enhanced Care Services has developed into a well regarded, clinically led organisation with high standards and a focus on patient care. Having initially delivered enhanced and critical care to a range of events, ECS now oversees the medical cover to over a wide variety of events each year, whilst also operating a range of ambulance and clinical services including frontline 999 services, our awarded 5 year regional contract as well as high dependency and ICU transfer contracts and patient transport services. Alongside this we also provide medical education at all levels.
You will be part of a dynamic multi-disciplinary team responsible for delivering excellent clinical care to patients.
Job description
Job responsibilities
Work as part of the ECS administration team supporting:
HR, Recruitment and Compliance administration
Data inputting and record keeping
Take initial ambulance and event enquiries
Assist the make ready team with any administrative duties
Coordinate with external agencies to schedule both regular and ad-hoc vehicle servicing and maintenance.
Maintain accurate records of vehicle maintenance across all systems, including auditing for specific information required by other teams.
Support reception duties
Answers phone calls and transfers them as necessary
Meet and greet clients/visitors and manage the signing in process upon arrival
Manages correspondence by answering emails and sorting mail
Manages outgoing post and records data on special deliveries
Be the main point of contact for the companys facilities suppliers e.g. cleaning company;
Manage levels of office supplies and replenish when required
Drafts, formats, and prints relevant documents
Ensuring the layout of the staff carpark is adhered to each day
Support commercial education course enquiries and welcome candidates on course days
Job description
Job responsibilities
Work as part of the ECS administration team supporting:
HR, Recruitment and Compliance administration
Data inputting and record keeping
Take initial ambulance and event enquiries
Assist the make ready team with any administrative duties
Coordinate with external agencies to schedule both regular and ad-hoc vehicle servicing and maintenance.
Maintain accurate records of vehicle maintenance across all systems, including auditing for specific information required by other teams.
Support reception duties
Answers phone calls and transfers them as necessary
Meet and greet clients/visitors and manage the signing in process upon arrival
Manages correspondence by answering emails and sorting mail
Manages outgoing post and records data on special deliveries
Be the main point of contact for the companys facilities suppliers e.g. cleaning company;
Manage levels of office supplies and replenish when required
Drafts, formats, and prints relevant documents
Ensuring the layout of the staff carpark is adhered to each day
Support commercial education course enquiries and welcome candidates on course days
Person Specification
Aptitudes and Attributes
Essential
- A friendly, can do attitude, with a drive to be a part of a growing organisation
- Demonstrate excellent interpersonal, teamwork communication and social skills
- Demonstrate ability to work on own initiative, be forward thinking and able to work independently
- Ability to prioritise, act under pressure and apply deadlines to workload
- Potential and willingness for personal change with the ability and commitment to learn new skills
Experience
Essential
- Excellent attention to detail and time management
- Excellent written and verbal communication skills
- Good IT skills to enable accurate records are maintained
- Experience of answering telephone calls and supporting general business enquiries
Desirable
- Experience of auditing
- Experience of working within recruitment
- Experience of undertaking reception duties
Aptitudes and Attributes
Essential
- Flexible with regards to hours of work and willing to assist in all areas of a growing business
- DBS Clearance in last 5 years or commit to a DBS check
Person Specification
Aptitudes and Attributes
Essential
- A friendly, can do attitude, with a drive to be a part of a growing organisation
- Demonstrate excellent interpersonal, teamwork communication and social skills
- Demonstrate ability to work on own initiative, be forward thinking and able to work independently
- Ability to prioritise, act under pressure and apply deadlines to workload
- Potential and willingness for personal change with the ability and commitment to learn new skills
Experience
Essential
- Excellent attention to detail and time management
- Excellent written and verbal communication skills
- Good IT skills to enable accurate records are maintained
- Experience of answering telephone calls and supporting general business enquiries
Desirable
- Experience of auditing
- Experience of working within recruitment
- Experience of undertaking reception duties
Aptitudes and Attributes
Essential
- Flexible with regards to hours of work and willing to assist in all areas of a growing business
- DBS Clearance in last 5 years or commit to a DBS check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
