Health Care Assistant, Peacock Healthcare

Primary Integrated Community Services

The closing date is 31 October 2021

Job summary

We are looking for a flexible, enthusiastic, reliable and hardworking Health Care Assistant (HCA) to join our team at Peacock Surgery, Carlton Hill, Nottingham.

The postholder will be managed and supported by the Lead Nurse and Practice Nurses, and benefit from support from the wider PICS organisation.

PICS is a GP owned organisation that provides a wide range of services in primary and community care with the aim of improving the health and wellbeing of all our patients and their families. These services are provided in a range of settings including peoples own homes and GP surgeries. Our focus is on delivering all care as close to home as possible.

We pride ourselves on being caring, safe and excellent; we work to constantly improve the quality of care we provide, and we expect our staff to commit to and demonstrate these values.

Main duties of the job


  • To support the practice nursing team to enable them to function effectively
  • To contribute to the nursing teams aim of providing high quality, safe and effective nursing care to the practice population


  • GCSE Mathematics & English (C or above) or equivalent
  • NVQ Level 2 in Health and Social Care/Care Certificate or equivalent training & experience or willingness to undertake
  • A demonstrable commitment to professional development

About us

We offer a comprehensive package which includes:

  • Part of a team of experienced practitioners and supported by Practice Nurses and Practice Manager who will help support your professional development
  • Part of the NHS Pension Scheme or an alternative government-based scheme (based on eligibility) with generous employer contributions
  • Competitive salaries with clear progression pathways referenced to NHS Agenda for Change
  • Fully integrated with NHS IT systems
  • Generous annual leave entitlement which references NHS Agenda for Change and recognises previous NHS service
    • On appointment 27 days plus 8 days bank holiday entitlement
    • After 5 years 29 days plus 8 days bank holiday entitlement
    • After 10 years 33 days plus 8 days bank holiday entitlement
  • Competitive leave entitlement that includes sickness pay and maternity leave
  • Join a caring culture and a company of can-do experts

If you feel you would like to be part of our service we would love to hear from you so please get in touch to discuss the position or to arrange an informal visit. Please contact: Susan Moore Practice Manager Tel Mob: 0115 958 0415

Applications are to be made via NHS Jobs.

Job description

Job responsibilities


The Health Care Assistant works under indirect supervision from the Lead Nurse and Practice Nurses, undertaking appropriately delegated tasks and duties. The role provides support to the practice nursing team to enable them to function effectively. The post holder is expected to contribute to the nursing teams aim of providing high quality, safe and effective nursing care to the practice population.


  • To perform venepuncture for patients including patients from sixteen years old, using vacutainer system and use the electronic request system (ICE) to record blood sample requests.
  • To measure and record on practice approved templates, physiological signs - alerting a registered practitioner in an appropriate timeframe if physiological signs are outside normal parameters:
  • Blood pressure
  • Pulse rate and rhythm
  • Temperature
  • Oxygen saturations
  • Height and weight (BMI)
  • To maintain the Home BP devices inventory, tracking and service schedule data.
  • Undertake 24 hour blood pressure monitoring.
  • To test urine specimens using appropriate equipment and prepare samples for hospital transportation and analysis if required.
  • Undertake ECGs as requested & report to the appropriate GP / ANP.
  • To perform simple dressing regimes.
  • Removal of clips and sutures.
  • Assist GPs with minor surgery clinics / coil fittings.
  • Perform Ear irrigation.
  • To perform registration medicals (New Patient Checks).
  • To undertake NHS Health Checks Part 1 (collection of data)
  • To perform Flu, Pneumonia and B12 injections (after the first dose has been given by a registered healthcare professional) within the surgery environment. Administration will be under a Patient Specific Direction / prescription.
  • To monitor stock and place order for pathology items.
  • To ensure that GP rooms are checked weekly and stock replenished and rotated as required, ensuring that internal cupboards are clean and stock is checked re expiry dates. Check sharps bins are appropriately labelled, secured and replaced as appropriate.
  • To undertake weekly checks of the emergency equipment.
  • To perform other tasks as appropriately trained and agreed to meet the needs of the practice.

Communication / Utilising Information Systems

  • Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
  • Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
  • Communicate in an appropriate timeframe, any concerns about patients health status to a registered clinician.
  • Document care and accurately record data using SystmOne.
  • Contribute to the work of the practice team in by utilising the data from SystmOne and other information systems to improve care.

Delivering Quality Service

  • Work with the nursing and practice team to assess effectiveness of care delivery, for example through assisting with audits, reviews and evaluation of care.
  • Support and participate in shared learning across the practice and wider organisation.

Team Working

  • Understand own role and scope in the organisation and identify how this may develop over time.
  • Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
  • Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.

Management of Risk

The post holder must comply with all PICS policies and procedures which aim to ensure safe practice and minimise risk. These include:

  • Infection control / needle stick Protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to the manager. All staff at the surgery should attend infection control training and updates as required.
  • Health and safety / COSHH policy.
  • Fire policy.
  • Incident reporting policy.

Please download the supporting documentation for full role details and to support with your application.

Person Specification



  • Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.



  • Please provide detailed information of how you feel that your skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Personal qualities


  • Please provide details for why you would be a great fit for this role and why you have decided to apply.



  • Please provide details of your qualifications and training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Integrated Community Services


Peacock Surgery

428 Carlton Hill




Employer's website (Opens in a new tab)

For help with your application, contact:

Date posted

08 October 2021

Pay scheme






Working pattern

Part-time, Flexible working

Reference number


Job locations

Peacock Surgery

428 Carlton Hill




Supporting documents

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0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.