GP Practice Receptionist, Whyburn Medical Practice
Primary Integrated Community Services
This job is now closed
Job summary
ABOUT THE ROLE
An opportunity has arisen to join our professional forward looking reception team at Whyburn Medical Practice. We are seeking to recruit a dynamic receptionist who is able to provide first class customer service for our patients. Applicants should have excellent communication skills, be confident in the use of IT and preferably have experience in working within a General Practice environment. Experience of working with SystmOne is an advantage. You should enjoy the challenge of dealing with patients on the telephone and in person in order to respond to their needs.
Whyburn Medical Practice is a GP Practice with over 12,000 patients and a team of GPs, nurses and administration staff working from a purpose built premises. The practice is busy and we are looking for a person with experience of dealing with the general public that can manage situations as they arise.
Main duties of the job
KEY RESPONSIBILITIES
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team when required
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
KEY REQUIREMENTS
- Good standard of general education
- Standard grade C or above in GCSE English or Mathematics
About us
We offer a comprehensive package which includes:
- Part of the NHS Pension Scheme or an alternative government based scheme (based on eligibility) with generous employer contributions
- Competitive salaries with clear progression pathways – referenced to NHS Agenda for Change
- Fully integrated with NHS IT systems
- Generous annual leave entitlement which references NHS Agenda for Change and recognises previous NHS service
- On appointment – 27 days plus 8 days bank holiday entitlement
- After 5 years – 29 days plus 8 days bank holiday entitlement
- After 10 years – 33 days plus 8 days bank holiday entitlement
- Competitive leave entitlement that includes sickness pay and maternity leave
- Join a caring culture and a company of can do experts
For an informal discussion about this role, please contact Ami Ward, Practice Manager, on 0115 883 2150 or via email at ami.ward@nhs.net
Date posted
03 December 2021
Pay scheme
Other
Salary
Depending on experience Starting at £9 per hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0220-21-2402
Job locations
Whyburn Medical Practice
Curtis Street
Hucknall
Nottingham
NG5 7JE
Employer details
Employer name
Primary Integrated Community Services
Address
Whyburn Medical Practice
Curtis Street
Hucknall
Nottingham
NG5 7JE
Employer's website
http://picsnhs.org.uk/ (Opens in a new tab)
For questions about the job, contact:
PICS HR
Supporting documents
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