Job summary
Crisis Worker
Grange Park, Cobridge, Stoke-on-Trent. ST6 2JN
Shifts: We are looking for Flexi staff able to give at least 4 shifts per month availability covering Monday - Friday nights specifically and weekend days/nights cover
Start/Finish times: 17:00 - 09:00 Monday - Friday, 08:00 - 20:00 or 20:00 - 08:00 Weekends
Full training will be given
You will need to live within 60 minutes driving time of the SARC
Note: Must be willing to provide a DNA elimination sample to be stored on the relevant elimination database for comparison against forensic samples
Rates of Pay as a Flexi Crisis Worker:
* 17:00 - 09:00 Retainer £33.33 (week nights)
* 08:00 - 20:00 and 20:00 - 08:00 Retainer £25.00 (weekends)
* £57.50 case payment for the first 4.6hrs inclusive then £12.50 per hour thereafter
* £30 payment for self referrals per client per shift.
Main duties of the job
Are you looking for a career that is passionate about providing the best health care service to patients? If so, an exciting opportunity has arisen to join the Grange Park SARC Crisis Workers covering Staffordshire .
We are looking to expand our growing team of Crisis Workers at our Staffordshire based Sexual Assault Referal Centre (SARC). A vital role which will provide the highest level of on-call advocacy support for all clients accessing the SARC service.
About us
A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men and women who have suffered sexual assault, both for those who wish to involve the Police and those who self-refer. Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, Police Officers and support staff.
The SARC will provide crisis support, appropriate facilities and trained staff for completion of forensic medical examination, provision and advice regarding aftercare including Sexual Health and Emergency contraception, as well as facilitating onward support and referrals to other agencies, such as Counselling, Independent Sexual Violence Advisors and Health.
G4S Health have been delivering SARC services in England since 2012 in partnership with NHS England, Police Forces and key stakeholders.
For more information visit; https://www.g4s.com/en-gb/what-we-do/health-services/sexual-assault-referral-centres
Job description
Job responsibilities
Job outline: To provide the highest level of on-call advocacy support for all clients accessing the SARC service
What's involved:
To assist with the administration and management of clients accessing the SARC service
To arrive at the SARC within 60 minutes in the event of a call-out
To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
To provide advocacy service to all SARC clients
Provide sensitive, nonjudgmental support, enabling the service user to regain control and selfesteem.
To work within a multi-disciplinary team, liaising and providing support to each other To offer telephone support to SARC clients
To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
To produce clear record keeping/documentation and ensure its secure storage as per SARC policy.
To operate within the equality and diversity framework ensuring all staff / patients receive equal treatment at all times
Understands all company policies and procedures, delivers contractual obligations, quality audits and compliance to areas of responsibilities
To assess, offer and gain consent from the client for any onward referrals.
To ensure a high standard of DNA decontamination between forensic cases.
To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home
To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team
Job description
Job responsibilities
Job outline: To provide the highest level of on-call advocacy support for all clients accessing the SARC service
What's involved:
To assist with the administration and management of clients accessing the SARC service
To arrive at the SARC within 60 minutes in the event of a call-out
To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
To provide advocacy service to all SARC clients
Provide sensitive, nonjudgmental support, enabling the service user to regain control and selfesteem.
To work within a multi-disciplinary team, liaising and providing support to each other To offer telephone support to SARC clients
To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
To produce clear record keeping/documentation and ensure its secure storage as per SARC policy.
To operate within the equality and diversity framework ensuring all staff / patients receive equal treatment at all times
Understands all company policies and procedures, delivers contractual obligations, quality audits and compliance to areas of responsibilities
To assess, offer and gain consent from the client for any onward referrals.
To ensure a high standard of DNA decontamination between forensic cases.
To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home
To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team
Person Specification
Qualifications
Essential
- Key Competencies:
- Understanding the organizational environment
- Understanding the organizations goal and objectives
- Supporting and working with others
- Delivering Objectives
- Dealing with Changing Circumstances
- Sharing and Co-operating
- Essential Skills:
- Previous experience of working with vulnerable people.
- Full Driving Licence and Access to own vehicle.
- Strong communication skills both written and oral.
- Competent Computer Skills
Desirable
- Desirable Skills:
- Experience of working with victims of sexual assault.
- Relevant qualification in supporting victims of sexual abuse and/or physical abuse.
- Forensic Awareness
- Multi-Agency Working
- Whilst working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below:
- Progression, training and development catered to you.
- Charity work- Match-IT and Payroll Giving
- Refer A Friend incentives
- Company pension scheme with employer contributions.
- G4S Life Assurance Scheme.
- Subsidised healthcare plan.
- Confidential Counselling Services
- 24/7 support specialising in health and medical
- Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
- This role requires the ability to work with vulnerable people in a caring and compassionate way. A DBS check and relevant police/ prison clearance will be required to exclude any individuals with a history of behaviour which could be considered unacceptable (by G4S or the clients). Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.
Person Specification
Qualifications
Essential
- Key Competencies:
- Understanding the organizational environment
- Understanding the organizations goal and objectives
- Supporting and working with others
- Delivering Objectives
- Dealing with Changing Circumstances
- Sharing and Co-operating
- Essential Skills:
- Previous experience of working with vulnerable people.
- Full Driving Licence and Access to own vehicle.
- Strong communication skills both written and oral.
- Competent Computer Skills
Desirable
- Desirable Skills:
- Experience of working with victims of sexual assault.
- Relevant qualification in supporting victims of sexual abuse and/or physical abuse.
- Forensic Awareness
- Multi-Agency Working
- Whilst working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below:
- Progression, training and development catered to you.
- Charity work- Match-IT and Payroll Giving
- Refer A Friend incentives
- Company pension scheme with employer contributions.
- G4S Life Assurance Scheme.
- Subsidised healthcare plan.
- Confidential Counselling Services
- 24/7 support specialising in health and medical
- Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
- This role requires the ability to work with vulnerable people in a caring and compassionate way. A DBS check and relevant police/ prison clearance will be required to exclude any individuals with a history of behaviour which could be considered unacceptable (by G4S or the clients). Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
