Job summary
Hospital Porter
Location: University College London Hospital (UCLH), NW1 2BU (North West London)
Salary: £11.95 per hour
Full Time - 45 hours per week
Main duties of the job
G4S have an exciting and rewarding opportunity for a Hospital Porter to join our team in UCLH hospital London.
As a Hospital Porter you will be assisting in the flow of patients through the hospital by taking patients to and collecting patients from G4S Ambulance vehicles. This could be assisting patients to their appointments or from waiting areas to their transport home.You may be assisting with patients on stretchers, in wheelchairs or who just need a helping hand.
About us
Other benefits and rewards of working for such a large organisation are:
- Company pension scheme with employer contributions
- G4S Life Assurance Scheme
- Subsidised healthcare plan
- Charity work- Match-IT and Payroll Giving
- Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics )
- Refer A Friend Scheme
- Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers
Covid vaccinations are preferred
This role requires the ability to work with vulnerable, frail people, with the need for medical treatment at hospitals in a caring and compassionate way. Because we are dealing with the vulnerable in a patient care environment, a full enhanced DBS check is required.
Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise. The post holder needs to be committed to maintaining high standards of customer care and service delivery that will include the responsibility of adequate safeguarding and prevent training and awareness and an understanding of reporting concerns to the line manager.
Job description
Job responsibilities
- Liaising with control staff on the arrival and departure of patients
- Covering calls to the Patient Transport desk
- Working on the reception when required
- Providing patients with information about their ongoing journey
- Moving patients on stretchers or wheelchairs
- Moving of stores or equipment
- Moving of patient belongings if required
- Making the patients feel comfortable and at ease by being friendly and helpful
- Transfer patients to where they need to go, this will involve having to lift or push patients.
- Able to work alongside staff and patients
- Other duties appropriate as may be required from time to time.
- To attend/participate in any training in person or on line deemed appropriate and necessary to ensure effective performance and personal development
- Seek guidance if something isnt right
- Work with enthusiasm and commitment
- Keep at it, sorting out problems along the way
- Take personal responsibility for achieving results
- Be honest and professional
- Communicate clearly
- Support other G4S staff and Hospital staff
Working conditions:
- The work can be physically demanding as porters are on their feet throughout the day, and often have to push wheelchairs and trolleys.
Job description
Job responsibilities
- Liaising with control staff on the arrival and departure of patients
- Covering calls to the Patient Transport desk
- Working on the reception when required
- Providing patients with information about their ongoing journey
- Moving patients on stretchers or wheelchairs
- Moving of stores or equipment
- Moving of patient belongings if required
- Making the patients feel comfortable and at ease by being friendly and helpful
- Transfer patients to where they need to go, this will involve having to lift or push patients.
- Able to work alongside staff and patients
- Other duties appropriate as may be required from time to time.
- To attend/participate in any training in person or on line deemed appropriate and necessary to ensure effective performance and personal development
- Seek guidance if something isnt right
- Work with enthusiasm and commitment
- Keep at it, sorting out problems along the way
- Take personal responsibility for achieving results
- Be honest and professional
- Communicate clearly
- Support other G4S staff and Hospital staff
Working conditions:
- The work can be physically demanding as porters are on their feet throughout the day, and often have to push wheelchairs and trolleys.
Person Specification
Qualifications
Essential
- Good communication
- Good organisation
- Ability to listen and empathise
- Patient and good tolerance
- Good communication skills
- Good organisational skills
Desirable
- Manual Handling experience
- Customer Service experience
Person Specification
Qualifications
Essential
- Good communication
- Good organisation
- Ability to listen and empathise
- Patient and good tolerance
- Good communication skills
- Good organisational skills
Desirable
- Manual Handling experience
- Customer Service experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
